Ubee – UseManuals https://usemanuals.com Owner's manuals for all sorts of products Thu, 27 Jul 2023 06:42:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://usemanuals.com/wp-content/uploads/2025/02/favicon-32x32-2.png Ubee – UseManuals https://usemanuals.com 32 32 Ubee DDW365 Wireless DOCSIS 3.0 Cable Modem Manual https://usemanuals.com/ubee/ddw365-modem/ Thu, 27 Jul 2023 04:43:43 +0000 https://usemanuals.com/?p=177857 Read More...

]]> Ubee DDW365 Wireless DOCSIS 3.0 Cable Modem

Modem Information

DOCSIS 3.0 Single Band WiFi Modem

My WiFi Compatible

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150

Front View

Front View

Click to enlarge.

 After the cable modem is successfully registered on the network, the POWER, DS/US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View

Click to enlarge.

 The Ubee DDW365 has the following ports available on the back of the WiFi modem.

  • USB – Connects to USB devices such as flash drives, hard disk drives, and printers.
  • ETH 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
  • RESET – Use a pointed object to push down the reset button for less than five seconds to reset the device without losing personal setup. If you want to restore factory resets, push down this button for more than five seconds.
  • CABLE – Connect your coaxial cable line to this port.
  • POWER – Connect the supplied power cord to this port.

MAC Address

Click to enlarge.

 MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The default WiFi network name, or SSID, is made up of the following.
    • The modem model number, followed by a period.
    • The last six characters of the WiFi MAC address.
    • A minus sign and the frequency of the signal, such as “-2.4G.”
  • The default password is the 13 characters of the modem’s serial number.

For example, the default WiFi network name would look like: DDW365.XXXXXX-2.4G.

Troubleshooting

The modem lights indicate the current status of your cable modem. See Rear Panel Modem Lights to view lights related to the Ethernet connection. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power

 Off No power. Verify all cable connections and try resetting the modem.
Flashing White Power on failed. LED blinks briefly immediately after powering on the device.
Solid White None.
US/DS

(Upstream / Downstream)

 Flashing White None. Once every second while scanning DS, twice every second while registering the US.

Note: A firmware upgrade is in progress when the Power and Online lights are solid.
Solid White None. Locked to US and DS channels and registered OK.
Online

 Flashing White None. Obtaining IP address and configuration file.
Solid White None. Modem is operational.
WiFi

 White None. WiFi enabled.
Off WiFi disabled.
WPS Button

 White Blinks for four minutes until a PIN is entered from the wireless client that you are connecting, such as a laptop computer.

Triggered when you press the WPS button or enable WPS via the device’s user interface. After the device connects successfully, the light remains on for five minutes, then turns off.
Off WPS signal not in use.

The lights below indicate the connection status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.

Port Light Status Problem
ETH1 – ETH4

 Off Device is not connected to the port. Verify all cable connections and try resetting the modem.
Flashing Green None. A device is connected to the port at 1000 Mbps speeds and data is passing between cable modem and connected device.
Flashing Orange None. A device is connected at 10/100 Mbps speeds and data is passing between cable modem and connected device.

]]> UBEE DDW366 CABLE MODEM MANUAL https://usemanuals.com/ubee/ddw366-modem/ Thu, 27 Jul 2023 06:42:26 +0000 https://usemanuals.com/?p=178193 Read More...

]]> UBEE DDW366 CABLE MODEM

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

Compatible with My WiFi

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150

This gateway is only certified for use with the Cox network when provided by or purchased from Cox.

Front View

Front View

Click to enlarge.

 After the cable modem is successfully registered on the network, the POWER, DS/US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View

Click to enlarge.

 The Ubee DDW366 has the following ports available on the back of the WiFi modem.

  • USB – Connects to USB devices such as flash drives, hard disk drives, and printers.
  • ETH 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
  • RESET – Use a pointed object to push down the reset button for less than five seconds to reset the device without losing personal setup. If you want to restore factory resets, push down this button for more than five seconds.
  • CABLE – Connect your coaxial cable line to this port.
  • POWER – Connect the supplied power cord to this port.

MAC Address

Click to enlarge.

 MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. See Rear Panel Modem Lights to view lights related to the Ethernet connection. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
POWER

 Off No power. Verify all cable connections and try resetting the modem.
Flashing Blue Power-on failed – briefly immediately after the device is powered on
Solid Blue None
DS/US

(Downstream / Upstream)

 Flashing Blue None – once every second while scanning DS, twice every second while registering the US

Note: A firmware upgrade is in progress when the Power and Online lights are solid.
Solid Blue None – locked to US and DS channels and registered OK
ONLINE

 Flashing Blue None – obtaining IP address and configuration file
Solid Blue None – modem is operational
2.4 GHz

 Blue None – WiFi is enabled at the 2.4 GHz frequency
Off 2.4 GHz WiFi is disabled
5 GHz

 Blue None – WiFi is enabled at the 5 GHz frequency
Off 5 GHz WiFi is disabled
WPS Button

 White Blinks for 4 minutes until a PIN is entered from the wireless client that you are connecting – For example, a laptop computer

Triggered when you press the WPS button or enable WPS via the device’s user interface. After the device connects successfully, the light remains on for five minutes, then turns off
Off WPS signal not in use

The lights below indicate the connection status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.

Port Light Status Problem
ETH1 – ETH4

 Off Device is not connected to the port. Verify all cable connections and try resetting the modem.
Flashing Green None. A device is connected to the port at 1000 Mbps speeds and data is passing between cable modem and connected device.
Flashing Orange None. A device is connected at 10/100 Mbps speeds and data is passing between cable modem and connected device.

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