SMC Networks D3CM1604 Modem manual

ItsManual — Thu, 27 Jul 2023 06:46:03 +0000

SMC Networks D3CM1604 Modem


Modem Information DOCSIS 3.0 Cable Modem 16×4 channel bonding To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required	Highest Service Level Preferred 150

DOCSIS 3.0 Cable Modem

16×4 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Preferred 150


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, DS, US, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View Click to enlarge.		The gateway includes the following connection ports: LAN – Connects devices to the 10/100/1000 RJ45 Ethernet port RST – Used to restore to factory defaults and reboot the modem CABLE – Connects to a coaxial cable POWER – Connects to the power adapter

MAC Address Click to enlarge.		The information below is usually found on a sticker located on the bottom of the gateway. The S/N is the serial number. The CM MAC is the MAC address.

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	On	None – the modem is powered on
Power	Off	No power
DS (Downstream)	Solid Blue	None – 16 downstream channels are in use
	Blinking Green	None – 15 or less downstream channels are in use
	Blinking Blue	None – scanning for downstream channel
	Off	No downstream channels are in use
US (Upstream)	Solid Blue	None – 4 upstream channels are in use
	Blinking Green	None – 3 or less downstream channels are in use
	Blinking Blue	None – scanning for an upstream channel
	Off	No upstream channels are in use
Online	Solid Blue	None – the modem is online in DOCSIS 3.0 mode
	Solid Green	None – the modem is online in DOCSIS 2.0 mode
	Blinking Blue	None – the modem is registering a connection
	Off	The modem is offline
Link	Solid Blue	None – a device is connected using a 100/1000 connection
	Blinking Blue	None – data is being transferred over the connection
	Solid Green	None – a device is connected using a 10/100 connection
	Blinking Green	None – data is being transferred over the connection
	Off	No device is connected or the device is disabled

ItsManual — Fri, 28 Jul 2023 05:27:48 +0000


Modem Information Single Band WiFi Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection. Cox recommends a DOCSIS 3.0 16×4 or higher modem What does this mean?	Highest Service Level Starter

Single Band WiFi Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.0 16×4 or higher modem

What does this mean?

Starter


Front View Click to enlarge.		After the cable modem successfully registers on the network, the Power, Cable, and Traffic indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The SMC 8013 has the following ports available on the back of the modem. Power – Connects the cable modem to the power adapter Reset – Resets the cable modem ETHERNET (1-4) – Connects to the Ethernet port on your computer USB – Connects to the USB port on your computer CATV – Connects to the cable wall outlet

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Solid Green	None.
Power	Off	No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
Diag	Solid Amber	Device System Failure. Verify all cable connections and try rebooting the modem.
Diag	Off	None. Normal operation.
Cable	Solid Greed	None. Cable connection found.
	Flashing green	Searching for cable connection. Verify all cable connections and try resetting the modem.
	Off	No cable connection. Verify all cable connections and try resetting the modem.
Traffic	Solid Greed	None. Cable connection found.
Traffic	Flashing green	Searching for cable connection. Verify all cable connections and try resetting the modem.
Wireless	Flashing Green	None. Transferring data via a wireless connection
Wireless	Off	No wireless link.
LAN 1-4	Solid Amber	None. Connected at 10 Mbps.
	Solid Green	None. Connected at 100 Mbps.
	Flashing Green	None. Transferring data.
	Off	No Ethernet found. Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers.
USB	Solid Green	None. Successfully found the computer through USB connection.
	Flashing Green	None. Transferring data.
	Off	No USB found. Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers.