Smart Video Door Bell Instruction Manual

Smart Video Door Bell Instruction Manual

• Thanks for purchasing and using our product. Please read this quick start guide before using, and keep it for future reference.
• Menu contents are subject to change without notice in accordance with our policy of continuous product improvement.

What’s In The Box

Please consult below checklist for all the components.

Video Doorbell

USB Cable

User Guide

Screws & Tools

Batteries

Double-sided Tape

Meet The Doorbell

1. 2MP Camera
2. PIR Motion Sensor
3. Speakers
4. Status Indicator
5. Doorbell Button
6. Microphone
7. Charging Indicator
8. Micro USB Port
9. Reset Hole
10. Hardwire Power Port
11. SD Card Slot
12. Battery Compartment

Battery Installation

The batteries are pre-installed into the doorbell. If you had taken out the batties somehow, please note the electrodes when installing batteries. Do put the positive poles upward!

Note:
Improper battery installation will cause damage to the internal components and may result in serious injury.

Battery Charging

The batteries inside the video doorbell are not fully charged in accordance with transportation safety regulations.
Please charge the batteries with an USB compatible wall charger(not included in the box) and the provided USB cable for about 8~10 hours prior to Wi-Fi set up and installation.

App Download

Download and install the ‘CloudEdge’ app from Google PlayTM or the App StoreTM.
The app is also available by scanning below QR codes, using your QR code scanner in your smart phone.

CloudEdge

iOS

Android

Note:
AndroidTM is a trademark of Google Inc. Google PlayTM is a trademark of Google Inc. Apple, iPhone and iOS are trademarks of Apple Inc.
App StoreTM is a service mark of Apple Inc.

WiFi Set Up

Before you start the Wi-Fi configuration, please note below:

1. The doorbell works with 2.4 GHz Wi-Fi, but not with 5 GHz Wi-Fi.
2. Avoid using special characters or punctuation symbols (@~!#$%^&*…) either in your Wi-Fi name or in the password.
3. Perform the configuration near your Wi-Fi router.

Launch the CloudEdge APP and register an account with your mobile phone numer of email ID. Then tap the ‘+’ button to add a new device, select doorbell and follow the in-app instructions to set up your doorbell.

Run A Test

After setup, tap on the live view window in the app for a test.
Then take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by strong 2.4 GHz Wi-Fi signal.

Note:
If the video quality from the doorbell outside is not as good as it was indoors, you may need to move your router closer to your installation spot, or invest in an Wi-Fi extender.

Live View Interface

1. Quit live viewing
2. Setting menu
3. Battery status
4. Volume on/off
5. HD/SD switch
6. Full screen view
7. Stream bit rate
8. Wi-Fi signal status
9. Screenshot button
10. Speak to the scene
11. Record on smart phone
12. Body detection on/off
13. Notification history
14. Cloud storage service

Leave A Voice Message

You can leave a maximum 30-second voice message on the on-board memory of your doorbell, so as to quickly respond your visitor by a tap on your phone when you are out and occupied. It can be done even without an Micro-SD card.

Steps:
Setting -> Host Leaves Message -> Record your message -> Hang off doorbell call and play the pre-recorded voice message.

Installation

Select location

Your doorbell has 140-degree view angle and 120-degree human detection range.

It is suggested to mount your doorbell at least 5 feet (160 cm) above the ground for the best angle of view and motion detection performance.

Mount Your Doorbell

1. Take out the wall mount by pushing from its back.
   
2. Mark the screw positions to mount the bracket.
   
3. Drive the screws into the anchors, or directly into your wall until the bracket is tightly fastened on your wall.
   
4. (Optional) You can also use the double-sided tape that we provided instead of screws.
   
5. Attach your doorbell to the mounting bracket. Make sure it reaches the bottom where you can hear a click.
   
6. Secure your doorbell with the provided star-shaped security screw and screwdriver.
   All set. Congratulations!
   

Key Features

Remote view & control
The device will be in sleep mode to save power, and can be activated remotely  from your CloudEdge app to view and control.

Full-duplex audio
The device support 2-way audio intercom. You can see, hear and speak to your visitor even when you are not home

Pre-recorded quick response
A 30 second voice message can be pre-recorded into the doorbell, which enables you to quickly respond your visitor with a tap on your phone, even when you are out and occupied.

PIR human detection
With PIR motion sensor built-in, you doorbell detects human movements in front of it and sends you motion alerts and snapshots prior to the visitor’s knock. And it prevents intrusion/burglatry before they actually happen.

Low battery alert
Embedded with power management module, you doorbell can tell you the battery consumption status, showing the estimated usage time and sending you low-battery alerts when it needs a recharge.

Local & cloud recording
Insert a Micro-SD card (Max.support 128GB) or activate the clouds storage service to record your video clips.

Day & night
The video doorbell support night vision. To see clearly what’s going on in front of door anytime, anywhere.

Specification

FAQS

Why I failed to set up Wi-Fi for the doorbell?

Device works with 2.4GHz Wi-Fi only, but not support 5GHz Wi-Fi.
Wi-Fi network is not good, try to keep the camera near the Wi-Fi router when setting up.
The Wi-Fi password is wrong.
Please check if there are special characters in the password, or the network is specially encrypted.

How do I know if I have 2.4G or 5G wifi?

Please check the user manual of your Router or call the network operator for help.

It has to be on same WiFi to see the camera, or is it over internet from anywhere?

You can view the camera from anywhere, if your camera is well connected to the internet.

Do any of the recordings get saved to the cloud? Or is it mainly saved in the built-in SD card?

It supports SD card recording as well as cloud storage. You can activate the cloud storage service in App.

What happens when the SD is full?

When the memory card is full, the camera automatically erase the oldest footage.

Does it work with Google Home or Alexa?

Sorry, this model does not support Google Home or Alexa.

Why does it lose connection to wifi?

Please check the network connection of your phone and the Wi-Fi router. If the network signal is not strong, you may need to move your router closer to the device, or invest in an extender.

Can the motion detection be disabled?

Yes, sure. Recording is triggered by detected motions. You can set up the sensitivity or disable motion detection in the setting menu.

Do we get charger for the batteries?

Battery charger is not included. Please charge the batteries with a USB compatible charger(DC5V 1A~2A) for about 8-10 hours.

Can we have 2 or more doorbells at the same residence?

Yes, you can add more than one device at the same residence.

How to connect the doorbell to Wi-Fi?

Please download the “Smart Doorbell” app from Google Play or App Store and then follow the instructions.

How to reset the doorbell?

You need to press and hold the doorbell’s “Reset” button for 10 seconds until the status indicator flashes red and blue alternatively. Then release it and wait for about 1 minute before you can use it again.

How to adjust the volume of the doorbell?

You can adjust the volume of the doorbell by tapping on “Settings” in “Smart Doorbell” app, then sliding up or down to increase or decrease volume respectively. If you want to mute it, slide up all the way.

How to change the language of the doorbell?

You can change language in “Smart Doorbell” app, then tap on “Settings”, then tap on “Language”, then select your preferred language from English, Spanish, French, German, Italian and Chinese (Simplified).

Is a smart doorbell worth it?

As such, smart video doorbells offer considerable peace of mind while also deterring potential burglars from approaching your property. If you’re considering getting a video doorbell, we say go for it! Your smart security system can’t possibly be complete without one.

Do people steal Ring doorbells?

The main reason someone might steal your Ring video doorbell is for the small resell value. Let’s talk about the value of a used Ring. You might see a Ring doorbell in retail stores go for around $200. A thief would get nowhere near that, however, for a used one.

How does Ring doorbell work without wiring?

No, the Ring Doorbell doesn’t actually need mains power. Your Ring Doorbell runs entirely off its internal battery, which is rechargeable. If you do wire up your Ring Doorbell, it’ll slowly charge up your battery, so you don’t have to worry about swapping out your battery in time to avoid downtime.

Is there a monthly fee for Arlo doorbell?

Add continuous video recording and never miss a moment. 14 days for $9.99 per month or 30 days for $19.99.

Can smart doorbells be hacked?

Smart doorbells without the right security could provide a backdoor onto your home network for hackers.

Can someone hack your Ring doorbell?

Ring system security issues have often made headlines. While some have been addressed and eventually resolved, Ring doorbell security issues are still high, especially since they’re not encrypted.

can Ring devices be hacked?

Yes, they can.

SMART Service Region Software User Guide

SMART Service Region is a setting that allows users to choose where their data is stored. They might choose based on their own preferences or in accordance with an organization’s guidelines.

There are two service regions:

• Global: uses Amazon and Google servers in the US to store user data.
• European: uses Amazon and Google servers in Germany and Belgium to store user data.

For new users, SMART automatically sets their service region based on their IP address and the location information they’ve provided for their SMART Account.

Frequently asked questions

What are the differences between the service regions? 

The SMART Global Service Region uses Amazon and Google servers in the US to store your data.
The SMART European Service Region uses Amazon and Google servers in Germany and Belgium to store your data.

Why does SMART need to know my location? 

SMART collects location information to help determine which service region to use for storing a user’s data.

What countries are part of the European Service Region?

The European Service Region includes the following countries:

• Åland Islands
• Albania
• Andorra
• Armenia
• Austria
• Azerbaijan
• Belarus
• Belgium
• Bosnia and
• Herzegovina
• Bulgaria
• Croatia
• Cyprus
• Czechia
• Denmark
• Estonia
• Faroe Islands
• Finland
• France
• Georgia
• Germany
• Greece
• Hungary
• Iceland
• Ireland
• Italy
• Kazakhstan
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Moldova,
• Republic of
• Monaco
• Montenegro
• Northern
  Macedonia
• Norway
• Netherlands
• Poland
• Portugal
• Romania
• San Marino
• Serbia
• Slovakia
• Slovenia
• Spain
• Svalbard and Jan
  Mayen
• Sweden
• Switzerland
• Turkey
• Ukraine
• Holy See

What countries are part of the Global Service Region? 

The Global Service Region includes any country not listed as part of the European Service Region.

Which SMART products include the SMART Service Region setting? 

The SMART Service Region setting is available in the following SMART products:

• iQ system software 3.8 and later
• SMART Notebook software 21.1 and later
• Lumio by SMART
• SMART Admin Portal
• SMART Exchange

When should users change their service region? 

If you want to change service regions, follow the instructions provided in Quick reference guide on the previous page.

IMPORTANT
Before changing your service region, make sure you read the Before you begin section for important details about this change’s effect on you and other users of SMART software products.

I changed my service region.
How can I request my files to be moved to the new service region?

Since data (such as existing lesson files) is not automatically transferred when you choose to change your service region, you can request SMART move that data on the next planned migration date.

Changing the SMART Service Region

SMART automatically assigns users to a service region based on the location information they provide and their IP address. That said, if you’d like to change service regions, you can follow the guidance and steps provided here.

Before you begin 

When you change your service region, you are creating a “new” account. The data you have associated with your current account will not be moved to your “new” one, but your account’s sign-in credentials remain the same. The following table identifies what this means for different users of SMART software:

Another important thing to note if you choose to change service regions, is that you must change the region for all SMART software products used. If you use SMART Notebook, Lumio by SMART, and a SMART Board display with iQ, you will have to change the service region in each product to avoid issues.

Changing the service region

Follow the instructions below for the products you use. The service region must match for all SMART software you use. Additionally, if you are part of a school or organization where subscriptions are managed by an administrator in the SMART Admin Portal, the service region chosen by teachers must match the one set in the SMART Admin Portal.

NOTE
When you change service regions, it creates a new account for you in your chosen service region. Your files and data from the original service region are not automatically moved over. You can request to have SMART move your files by following the steps below. See To request to have SMART move your files to the chosen service region.

For administrators
Administrators, or those responsible for managing SMART software subscriptions in an organization, can change the service region in the SMART Admin Portal following the steps below.

To change the service region in SMART Admin Portal 

1. Go to adminportal.smarttech-prod.com/login.
2. At the bottom of the sign in page, select the service region drop-down
   
   The Select service region window opens.
3. Select either the Global or European service region.
   
4. Click Done to return to the sign in page.
5. Sign in to the SMART Admin portal using the same credentials you had before changing the service region.
6. When prompted, select a country that belongs to the service region you chose.
7. Open the Organization tab in the SMART Admin Portal and select the organization that is moving to the new service region.
   The Update organization information dialog box opens.
8. From the Region drop-down, select the same service region as you did in step 3. Then select the same country as you did in step 6. You may get a warning message that the country selected does not match the organization’s address, but you can ignore this.
   IMPORTANT
   Pick the same country for all products you are changing the service region for and make sure all users, including teachers and students, are aware of what country they should select when changing service regions.
9. Click Update organization to save your changes.
10. As provisioning data is not moved when you switch service regions, you must re-provision users in the new service region so they have continued access to their SMART software.

For teachers
Teachers who use Lumio by SMART, SMART Notebook, or a SMART Board interactive display with iQ can change their service regions.

To change the service region in Lumio

1. Go to suite.smarttech-prod.com/login.
2. Under the Teacher sign in and Sign up for free buttons, select the service region drop-down.
   
   The Select service region window opens.
3. Select either the Global or European service region.
   
4. Click Done.
   The window closes and you’ll return to the sign in page.
5. Click Teacher sign in and use the same email and password to sign in as you did before changing service regions.
6. When prompted, select a country that belongs to the service region you chose.

IMPORTANT
Pick the same country for all products you are changing the service region for. If your school or organization manages your subscription, contact your administrator to ask which country you should select.

To change the service region in SMART Notebook 

1. In a browser, go to myaccount.smarttech-prod.com.
2. Under the Sign In button, select the service region drop-down.
   
   The Select service region window opens.
3. Select either the Global or European service region.
4. Click Done.
   The window closes and you’ll return to the sign in page.
5. Click Sign in and use the same email and password to sign in to SMART Notebook as you did before changing service regions.
6. Follow the on-screen prompts to sign in. If you are asked to select a country, make sure you select a country that belongs to the service region you chose (see page 2).
   IMPORTANT
   Pick the same country for all products you are changing the service region for. If your school or organization manages your subscription, contact your administrator to ask which country you should select.
7. Close the browser.
8. Open SMART Notebook.
9. If you are signed in, sign out by clicking Account > Sign Out.
10. Click Account > Service Region.
    The SMART Cloud window opens.
    
11. From the Country drop-down, select the same country as the one you selected in step 6.
    The service region automatically updates based on the country you select.
12. Click Update.
13. Sign in again to your SMART Account by clicking Account > Sign In from the Notebook menu.

To change the service region on SMART Board display with iQ 

1. Back up any local files saved under My Files > Board Files or My Files > Downloads that you want to keep.
2. On the display, tap Settings.
3. Change the country to one that belongs to the service region you chose.
   IMPORTANT
   Pick the same country for all products you are changing the service region for. If your school or organization manages your subscription, contact your administrator to ask which country you should select.
4. Under Network Settings, tap SMART Cloud > Service Region.
5. Select the service region to use.
   The display will restart.
6. Sign in to your SMART Account.

To request to have SMART move your files to the chosen service region 

1. In a browser, go to myaccount.smarttech-prod.com.
2. Under the Sign In button, select the service region drop-down.
3. Select your original default service region to sign in to. This is your original service region where all your current files are saved that you want to be moved over.
4. Under location, select a country that belongs to the service region you want to move the files to.
   SMART will migrate the data on the next planned migration date.

For students
If your teacher has changed their service region, you can use the guest sign in to join their lesson on hellosmart.com or change your service region to match theirs.

To use guest sign in to join your teacher’s lesson 

1. Go to hellosmart.com.
2. Tap JOIN AS A GUEST.
   
   The Class ID dialog appears.
3. Enter the class ID number that your teacher gave you in the text box and tap Next.
4. Type your name using letters or numbers only. Special characters like symbols and emojis won’t work.
5. Tap Join as a guest
   

To change your service region to match your teacher’s 

1.  Go to suite.smarttech-prod.com/student/login.
2. At the bottom of the window, select the service region drop-down
   
3. Select either the Global or European service region.
   
4. Tap Done to return to the sign in page.
5. Tap Sign in and use the same email and password to sign in as you did before. You’ll also need to enter the class ID your teacher gave you.
6. When prompted, select a country that belongs to the service region you chose.

smarttech.com/support
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© 2021 SMART Technologies ULC. All rights reserved. SMART Board, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. All third-party product and company names may be trademarks of their respective owners. Contents are subject to change without notice. December 10, 2021.

smarttech.com/kb/171776

* Thanks for purchasing and using our product. Please read this quick start guide before using, and keep it for future reference.
* Manual contents are subject to change without notice in accordance with our policy of continuous product improvement.

What’s in The Box

Please consult below checklist for all the components.

Battery camera
USB Cable	Bracket
User Guide	Screw & Tools

Meet the Battery Camera

1. Indicating LED
2. 2MP camera
3. PIR Motion Sensor
4. Microphone
5. SD Card Slot
6. Micro USB Port
7. Power
8. Reset
9. Speakers
10. Bracket slot

Battery Charging

The batteries inside the Battery camera not fully charged in accordance with transportation safety regulations. Please charge the batteries with a USB compatible wall charger (not included) and the provided USB cable for about 8~10 hours prior to installation.

Download the App

Download and install the app from Google PlayTM or the App Store™. The App is also available by scanning the QR codes on the right, using your QR code scanner in your smart phone.
Google PlayTM is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Wi-fi Set Up

Before you start the Wi-Fi configuration, please note below:

1. The Battery camera works with 2.4 GHz Wi-Fi, but not with 5 GHz Wi-Fi.
2. Avoid using special characters or symbols like , either in your Wi-Fi name or password.
3. Perform the configuration near your Wi-Fi router.

Launch the APP and register an account with your mobile phone number of email ID. Then start the Wi-Fi
Before you start the Wi-Fi configuration, please note below:

Run A Test

After setup, tap on the live view window in the app for a test. Then take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by strong 2.4 GHz Wi-Fi signal.
If the video quality from the Battery camera outside is not as good as it was indoors, you may need to move your router closer to your installation spot, or invest in an Wi-Fi extender.

Live View Interface

1. Quit live viewing
2. Setting menu
3. Battery status
4. Volume on/of
5. HD/SD switch
6. Wi-Fi signal status
7. Stream bit rate
8. Wi-Fi signal status
9. Screenshot button
10. Speak to the scene
11. Record on the phone
12. Body detection on/off
13. Notification history
14. Cloud storage service
15. Local recording
16. Video Calendar
17. Screenshot Function
18. Alarm events recording

Specification

Video & Audio

Storage

Network

APP

General

Trouble shooting

A1: ①.Device works with 2.4GHz Wi-Fi only, but not support 5GHz Wi-Fi. ②.Wi-Fi network is not good, try to keep the camera near the Wi-Fi router when setting up. ③.The Wi-Fi password is wrong. Please check if there are special characters in the password, or the network is specially encrypted.

A2: Please check the user manual of your Router or call the network operator for help.

A3: You can view the camera from anywhere, if your camera is well connected to the internet.

A4: It supports SD card recording as well as cloud storage. You can activate the cloud storage service in App.

A5: When the memory card is full, the camera automatically erase the oldest footage.

A6: Sorry, this model does not support Google Home or Alexa.

A7: Please check the network connection of your phone and the Wi-Fi router. If the network signal is not strong, you may need to move your router closer to the device, or invest in an extender.

A8: Yes, sure. Recording is triggered by detected motions. You can set up the sensitivity or disable motion detection in the setting menu.

A9: Battery charger is not included. Please charge the batteries with a USB compatible charger(DC5V 1A~2A) for about 8-10 hours.

A10: Yes, you can add more than one device at the same residence.

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.