Owner’s Manual
Save These Instructions – For Household Use Only
MODELS: PAL-SC01
When using electrical appliances, basic safety precautions should always be followed. Do not use the PowerXL Steam Cleaner™ until you have read this manual thoroughly.
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Guarantee Information Inside
PowerXL Steam Cleaner
BEFORE YOU BEGIN
Thank you for choosing the PowerXL Steam Cleaner. Before you begin, it’s very important that you read this entire manual, making certain that you are totally familiar with this appliance’s operation and precautions.
WARNING
PREVENT INJURIES! – CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!
When using electrical appliances, always follow these basic safety precautions.
SAVE THESE INSTRUCTIONS – FOR HOUSEHOLD USE ONLY
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MAIN BODY 1. SMALL STEAM NOZZLE 2. SAFETY VALVE 3. CHILDREN LOCK 4. STEAM RELEASE BUTTON 5. POWER CORD 6. POWER CORD SHEATH 7. MAIN BODY 8. INDICATOR LIGHT |
ACCESSORIES 9. STRAIGHT NOZZLE 10. BENT NOZZLE 11. NYLON BRUSH 12. IRONING BRUSH 13. EXTENSION HOSE 14. CLOTH FOR IRONING BRUSH 15. FUNNEL 16. MEASURING CUP 17. FLOOR BRUSH 18. EXTENSION TUBES 19. CLOTH FOR FLOOR BRUSH 20. GLASS SCRAPER |
NOTE: Contents vary by model and some components may be sold separately.
WARNING: HOT STEAM.
IMPORTANT: Please make sure that your PowerXL Steam Cleaner has been shipped with the components that you ordered (some accessories may be sold separately). Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact the shipper using the customer service number located on the back of this manual.
Before First Use
Using the PowerXL Steam Cleaner
Product Disposal
This product complies with European Directive 2012/19/EU on electrical and electronic devices, known as WEEE (Waste Electrical and Electronic
Equipment), provides the legal framework applicable in the European Union for the disposal and reuse of waste electronic and electrical devices.
Do not dispose of this product in the garbage, instead, go to the electrical and electronic waste collection center closest to your home.
The PowerXL Steam Cleaner is covered by a 60-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.
Return Policy
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA.
Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling.
You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5183 or email [email protected] for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
PowerXL Steam Cleaner
Tristar Products
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact
Customer Service at 973-287-5183.
Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
We are very proud of the design and quality of our
PowerXL Steam Cleaner™
This product has been manufactured to the highest standards.
Should you have any questions, our friendly customer service staff is here to help you.
Visit us at www.TristarCares.com,
email us at [email protected],
or call us at 973-287-5183
Distributed by:
Tristar Products, Inc.
Fairfield, NJ 07004
© 2020 Tristar Products, Inc.
Made in China
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