PIF00-12917

Stay & Play ™ Compact Wireless Fence

Please read this entire manual before beginning

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new PetSafe ® Stay & Play ™ Compact Wireless Fence system is designed to give your pet maximum freedom while keeping him safe.
We know that safe pets make happy owners. Before getting started, please have your utilities marked, and take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd., and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

Important Safety Information

Explanation of Attention Words and Symbols used in this product manual This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in harm to your pet.
NOTICE is used to address practices not related to personal injury.

WARNING

• Not for use with aggressive pets. Do not use this product if your pet is prone to aggressive behavior. Aggressive pets can cause severe injury or death to their owners and others. If you are not sure that this product is right for your pet, please talk to your veterinarian or a certified trainer.
• Risk of electric shock. Use the fence transmitter indoors in a dry location only.
• The battery should be charged in areas with temperatures ranging from 32°F to 104°F / 0°C to 40°C. Recharging the battery outside of this temperature range can cause the battery to overheat, explode or catch fire.
• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

CAUTION

• This system is NOT a solid barrier. It is designed to act as a deterrent to remind pets to remain within the established boundary by use of static correction. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to static correction varies from pet to pet, Radio Systems Corporation CAN NOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundary, you should NOT rely solely upon this system to confine your pet. Radio Systems Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the boundary.
• This product is not a toy. Keep it out of the reach of children.
  +1 (800) 732-2677

CAUTION Proper fit of the receiver collar is important. A receiver collar worn for too long or made too tight on your pet’s neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.

• Avoid leaving the receiver collar on your pet for more than 12 hours per day.
• When possible reposition the collar on your pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this product manual.
• Regularly recheck the fit to prevent excessive pressure; follow the instructions in this product manual.
• You may need to trim the hair in the area of the contact points. Never shave your pet’s neck; this may lead to a rash or infection.
• Never connect a leash to a collar with contact points. It will cause excessive pressure on the contact points.
• When using a separate collar for a leash, do not put pressure on the receiver collar.
• Wash your pet’s neck area and the contact points of the receiver collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the receiver collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
• Proper training of your pet is essential to successfully using the system. During the first 2 weeks of training, do not use the system without direct supervision of your pet.
• The boundary zone must be tested whenever an adjustment is made to the transmitter setting to prevent unintended corrections to your pet.
• Always remove your pet’s receiver collar before performing any fence transmitter testing. This will prevent unintended corrections.
• To prevent an unintended correction, after the boundary flags have been placed, be sure to set the static correction on the receiver collar back to level 1, which is tone only.
• To prevent an unintended correction, remove the receiver collar from your pet when indoors.
• Never remove power from the system when the collar is on the pet. This may activate the receiver collar.
• Radio Systems Corporation recommends the use of an Uninterruptible Power Supply (UPS) for use with your wireless fence. Should the power go out at your home, your pet will be unprotected. Power outages can be unpredictable, and the use of a UPS will provide you with some time to properly restrain your pet.
  In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that your pet will receive a correction. This correction will stop after a 15 second timeout period has been reached. This is due to the operation of the collar: the collar is activated by the absence of the containment signal.
  While results will vary depending on the UPS manufacturer’s specifications the following are typical examples to guide your choice of UPS:
• Using a 400 VA UPS a consumer should expect 3 hours of backup time.
• Using a 900 VA UPS a consumer could expect 8 hours of backup time.

NOTICE

• You should expect hundreds of recharge cycles from your battery; however, do not charge your receiver collar every night. Charging too often can reduce battery life.
• Charge your receiver collar when the receiver indicator light blinks yellow; or when the light blinks red.
• Do not place anything on the top of the transmitter or cover any ventilation holes. This may overheat the transmitter and cause early transmit failure.
• Do not place the transmitter in a closet or any other confined, unventilated area.
• Do not place the transmitter on or near a metal surface.
  petsafe.com

In the Box

Other Items You May Need

• Screwdriver
• Scissors
• Lighter
• Drill and mounting hardware
• Tape measure
• Non-metallic collar and leash
  For help with setup and training, please visit petsafe.com.

How the System Works

The PetSafe ® Stay & Play ™ Compact Wireless Fence system has been proven safe, comfortable, and effective for petsover 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the pet area with boundary flags for a visual aid in training your pet. Your pet wears a receiver collar with contact points that touch his neck, and, once trained, is allowed to roam freely in the pet area. When your pet reaches the boundary zone, the receiver collar gives a warning tone before delivering a safe static correction through the contact points to get his attention until he returns to the pet area.

Key Definitions

Transmitter: Transmits the radio signal and is the center of the pet area. The transmitter needs to be located indoors.
Pet Area: Distance from the transmitter where your pet can roam freely.
Boundary Zone: 2- to 3-foot-wide area outside the pet area where your pet’s receiver will begin to tone and then begin to deliver a static correction. The correction will start in the boundary zone and continue anywhere beyond the pet area.
Note: The receiver collar is equipped with a safety time-out feature that will stop correcting after 15 seconds if your pet remains outside the pet area.
Receiver Collar: Receives the radio signal from the transmitter.
Receiver Indicator Light: Indicates the level of correction at which the receiver collar is set. This light also indicates battery status.
Contact Points: Deliver the safe static correction when your pet moves into the boundary zone.
Mode Button: Turns receiver on/off and adjusts the level of static correction your pet receives outside the pet area.
Receiver Charger: Charges the batteries inside the receiver collar
Receiver Charge Jack: Connection point for charging receiver battery.
Power Light indicates when the transmitter is on.
Power Jack: Where the power adaptor plugs into the transmitter. The transmitter is powered by a standard 120-volt outlet.
Boundary Switch: Adjust according to the size of the pet area desired.
Note: Adjusting the switch does not change the level of static correction on the receiver collar.
Boundary Control Dial: Adjusts the distance from the transmitter to the boundary zone.
Note: Adjusting the dial does not change the level of static correction on the receiver collar.
Alarm Disable Button: Silences power loss alarm and re-initiates the transmitter radio signal after metal interference alarm activates.
Power Loss Alarm: Sounds an intermittent single tone alarm which indicates power has been removed from the transmitter.
Metal Interference Alarm: Disables the transmitter radio signal to protect the transmitter from damage if placed too close to metal objects.
Transmission Failure Alarm: Continuous tone which indicates a transmitter problem.

Operating Guide

Step 1: Set Up the Transmitter
Important: You may need to move the transmitter several times before determining the final location. The transmitter is located at the exact center of the pet area.

Place the Transmitter:

• At least 2 feet above the floor located on the ground floor of your home.
• In a dry, well-ventilated, protected area.
• In an area where temperatures do not fall below -10°F (-23°C) or above 104°F (40°C)
• On a non-metal table or another hard surface to ensure proper ventilation (1A).
• At least 3 feet from large metal objects, as these items may reduce the size and shape of your pet area (1B).
  Placing the transmitter inside a metal building or shed can reduce the maximum range of the Stay & Play ™ Compact Wireless Fence system.

You can also mount it on a wall.
A mounting template is included on the back of this manual. LOW HIGH

NOTICE

• Do not place anything on top of the transmitter or cover any ventilation holes. This may overheat the transmitter and cause early transmit failure.
• Do not place the transmitter in a closet or any other confined, unventilated area.
• Do not place the transmitter on or near a metal surface.

Transmitter Alarms
The transmitter has three built-in warning alarms:

• Power loss alarm
• Metal interference alarm
• Transmission failure alarm

Power Loss Alarm
The power loss alarm sounds an intermittent single tone alarm indicating power has been removed from the transmitter.
The power loss alarm will last up to 30 minutes. In the event of a power loss, your pet is no longer contained.

There are three ways to turn off the power loss alarm.

1. Plug the adaptor into a functional 120-volt outlet.
2. Unplug the transmitter power adaptor from the power jack located on the bottom of the transmitter.
3. Press the alarm disable button for 5 seconds then release. Three short tones will sound to signify the alarm has been turned off.

Metal Interference Alarm
The metal interference alarm sounds like an intermittent double tone alarm indicating that the transmitter has been set towards the maximum range and placed on or close to a metal surface. If the metal interference alarm sounds, your pet is no longer contained. You must relocate the transmitter away from metal or the alarm will continue to sound and the transmission from the transmitter will remain disabled.

There are two ways to turn off the metal interference alarm and re-initiate the transmitter radio signal.

1. Unplug the transmitter power adaptor from the power jack located on the bottom of the transmitter.
2. Press the alarm to disable the button for 5 seconds then release.

Transmission Failure Alarm
The transmission failure alarm makes a continuous tone indicating a transmitter problem. In this situation, your pet can no longer be contained. Contact the Customer Care Center for a replacement.

Step 2: Charge the Receiver Collar

The receiver collar charger is designed to plug into a standard AC wall outlet. The receiver collar light will glow red when the receiver charger is properly seated into the receiver charge jack. The light will turn green when charging is complete. A built-in safety circuit prevents the receiver collar from overcharging.
The receiver collar will achieve a full charge in 2–3 hours. Each charge can last up to 3 weeks depending upon frequency of use.

NOTICE Do not charge your receiver collar every night. Frequent charging can have a negative effect on the battery. We recommend that the receiver collar be used until the receiver indicator light blinks yellow or red.

Charge the Receiver Collar
Lift and slide the receiver collar strap away from the front of the unit (2A). Lift the rubber plug to allow access to the receiver charge jack. The rubber plug needs to remain attached to the receiver collar. Plug the receiver charger into the receiver charge jack on the receiver collar. The receiver charge jack and receiver charger are keyed to fit one way. Do not force it in backward.

Step 3: Prepare the Receiver Collar
Your receiver collar comes with short contact points. Use the long contact points for pets with long or thick hair. Tighten the contact points using the contact point wrench (3A). Check tightness weekly.

Turn the Receiver Collar ON
Press and hold the mode button continuously for 5 seconds (3B). The green or yellow or red receiver indicator light will turn ON for 5 seconds (3C) to indicate battery status, followed by the red receiver indicator light flashing the static correction level settings.

Turn the Receiver Collar OFF
Press and hold the mode button continuously for 5 seconds. The red receiver indicator light will be ON during this time.
The red receiver indicator light will then turn OFF and all receiver indicator lights will stay OFF indicating that the unit is
turned OFF.
To extend the time between charging the receiver collar, consider turning OFF the receiver collar when it is not in use.

Receiver Collar Status Indicators
The receiver collar status indicator light along with the receiver collar alarm tone is used to determine the battery status and the correction type. Refer to the receiver collar status indicator table below to understand the status lights and tones for the receiver collar.
During normal operation, the receiver collar indicator light will flash every 4–5 seconds to indicate the battery status as shown in the table below.

Press the mode button and release (3B) when the receiver indicator light illuminates red (3C).Set the Static Correction Level
Read all steps before attempting to set the static correction level.

1. The receiver indicator light will emit a series of red flashes representing the static correction level.
2. Increase the static correction level by pressing and releasing the mode button within 5 seconds of the previous series of flashes.

The static correction levels increase in strength from 1 to 6. Pushing the correction level button while the receiver collar is on level 6 will cause the receiver collar to revert to level 1. Refer to the function and response table to choose the static correction level that best fits your pet.

Over Correction Protection
If your pet enters the boundary zone or continues anywhere beyond the pet area, this feature limits the static correction duration to 15 seconds. While the system locks out a further static correction, the green light will remain on for 10 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive a static correction upon return to the pet area.

Step 4: Adjust the Pet Area to Desired Size
Make sure the entire pet area lies within your property boundaries (4A). Always start determining the boundary zone at the shortest distance from the transmitter. Place the boundary switch on “Low” if the boundary zone will be less than 45 feet from the transmitter.

Test Light Instructions

1. Make sure the receiver collar battery is properly charged.
2. Set the correction level to 2 or above.
3. Hold the test light contacts to the contact points. (4B)
4. Walk toward the boundary zone holding the receiver collar about waist high until the test light flashes (4C).
   Save the test light for future testing.

Note: If your next-door neighbor has a containment system, see the troubleshooting section page 18.
To maximize your pet area, make sure the boundary switch is on “High” and the boundary control dial is set to “8”. Plug the power adaptor into the power jack and a standard 120-volt outlet.

Two-Person Method
Hold the receiver collar about waist high with logo side facing away from the transmitter and contact points facing upwards. Walk to the edge of the desired pet area. Facing away from the transmitter, hold the receiver collar at the edge of the desired pet area (4C).
Starting with the boundary control dial set to “8”, have a second person turn the dial down SLOWLY. When the receiver collar tone starts, tell the person to stop turning the boundary control dial. Walk back into the pet area until the receiver stops sounding. Verify the pet area boundary by walking towards the boundary zone and verifying that the
tone/test light flashes begin at the desired location. Test at multiple locations around the pet area to verify the pet area is within your desired location. Record your settings on page 13 for future reference.

One-Person Method
Measure the shortest distance from the desired boundary zone to the transmitter. Find the distance on the transmitter range chart on page 13 and set the boundary switch and boundary control dial. Hold the test light contacts to the contact points (4B). Take the receiver collar to the boundary zone with the logo side facing away from the transmitter and contact points facing upwards (4C). Hold the receiver collar about waist high until the receiver collar tone sounds and the test light flashes. If the receiver collar tone sounds before or after the desired boundary zone, return to the transmitter and adjust the boundary control dial. Repeat this process until the receiver collar tone sounds at the desired location. Record your settings on page 13 for future reference.

Transmitter Range Chart

Note: These distances are approximate

Record Your Settings

Step 5: Place the Boundary Flags
The boundary flags are visual reminders for your pet of where the boundary zone is located. The receiver collar will activate within 2 to 3 feet of the boundary flags.

1. Using the test light, with the static correction level set at 2 or greater, hold the receiver collar at your pet’s neck height with logo side facing away from the transmitter.
2. Walk towards the boundary zone until the receiver collar beeps and the test light flashes (5A).
3. Place a boundary flag in the ground (5B).
4. Walk back into the pet area until the beeping stops.
5. Repeat this process around the boundary zone until it is marked with boundary flags every 10 feet.
   The boundary flags may be in different parts of the boundary zone and may not be in a line. The boundary zone is 2 to 3 feet wide.

Step 6: Fit the Receiver Collar
Important: The proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pet’s skin on the underside of his neck.

CAUTION
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers; this condition is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
  These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

To assure a proper fit, please follow these steps:

1. Make sure the transmitter is not plugged in, and the receiver is turned off.
2. Start with your pet standing comfortably (6A).
3. To make it easier to hear the warning beep, place the receiver collar on your pet with the logo side of receiver facing your pet’s chin.
4. Center the contact points underneath your pet’s neck, touching the skin.
   CAUTION
   You may need to trim the hair in the area of the contact points. Never shave the dog’s neck; this may lead to a rash or infection.
5. Check the tightness of the receiver collar by inserting one finger between the end of a contact point and your pet’s neck. The fit should be snug but not constricting (6B).
   a. Allow your pet to wear the collar for several minutes then recheck the fit.
   b. Check the fit again as your pet becomes more comfortable with the receiver collar.
6. Trim the collar as follows (6C):
   a. Mark the desired length of the receiver collar with a pen. Allow for growth if your pet is young or grows a thick winter coat.
   b. Remove the receiver collar from your pet and cut off the excess.
   c. Before placing the receiver collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge.

Re-Thread the CollarThe slide buckle prevents the collar from becoming loose around your pet’s neck. The ridges must be facing up; the collar will slip if it is not properly threaded.
To loosen: Slide the strap through the slide buckle and fasten buckles and pull down.
To tighten: Slide the strap up through the fastened buckle and pull through the slide buckle.

Training

• Remember that this system is not a solid barrier. Using it successfully requires that you spend some time training your pet.
• Finish each training session on a positive note with lots of praise and play. Remove the collar after each training session.
• While your pet is still learning the boundary, contain him by another means, such as with a pen or a leash.
• Put a separate non-metallic collar on your pet’s neck and attach a leash.
• Be sure to place the collar on your dog’s neck with the PetSafe ® logo facing up.
• If your pet appears to be stressed, slow down the training schedule, add additional days of training or increase the amount of play time. Common stress signals include pulling on the leash toward the house, ears tucked or pulled back, tail down or tucked between legs, body lowered, nervous/frantic movement or stiffening of the pet’s body, lip-licking or yawning.

Day 1

For the first day, start with the collar set to level 1, tone-only. With your pet on a leash and with his favorite treats on hand, allow him to explore the pet area (7A). Allow your pet to cross the boundary (7B) and hear the tone from the collar, then ask him to come back into the pet area (7C) and praise and reward him. Your goal is for your dog to associate being inside the pet area with rewarding experiences. Dog are sensitive. Keep your mood upbeat as dogs can understand when you are happy or upset. Do two or three training sessions for about 1015 minutes each. Do not try todo too much too quickly. More frequent short sessions are better than less frequent, longer sessions.

Days 2–4
On days 2 through 4, repeat this process, but with the collar set to level 2—the mildest static correction level. Closely observe your pet’s behavior while he is in the boundary zone (7B), and note whether or not your dog responds to the correction. Indicators of a response include: looking around in curiosity, flicking of the ears, or scratching at the collar. If he does not respond, check the fit of the collar to make sure the contact points are making contact with his skin. If the collar is fitted correctly and your dog does not respond, then move up to the next correction level and repeat the process. Do two or three training sessions for about 10–15 minutes each. Your goal is for your dog to consistently choose to stay in the pet area. If necessary, add in more days of training before moving on to the next step.

Days 5–8
On days 5 through 8, retain the collar settings from the last training session but stage some distractions to test your dog’s reliability. The goal is to have your pet stay within the boundary even with new temptations. Start with simple temptations and work your way up. Some examples are:

• Have a family member cross from inside the boundary and exit it.
• Place a toy outside the boundary.
• Have a friend or neighbor walk another pet outside the boundary area.
  Remember to keep your pet on a leash throughout this process while he is still learning the boundary. Also, never coax
  your pet to leave the pet area.

CAUTION: Be sure the extra collar does not put pressure on the contact points.

Days 9–30

Once your pet consistently respects the boundary zone regardless of distractions or temptations, he is ready for the next step: unleashed supervision (7D). Stay close by with a leash at hand. Play with your pet for a while during the first few sessions. If your dog does not try to cross the boundary zone, occupy yourself with another task in the yard, and allow him to freely explore. Continue watching your pet. If he escapes, remove the collar and lead him back into the pet area. Start these sessions at about 15 minutes and gradually work up to an hour or more.
When your pet proves trustworthy, you can let him out on his own. Continue to check on him regularly. You can remove every other boundary flag every 4 days until all the flags are removed. Save them in case you move or need to train another pet. 7E

Taking Your Pet Out of the Pet Area
Important: Remove the receiver collar and leave it at home.
Once your pet learns the boundary zone, he will be reluctant to cross it for walks or car rides.
Option 1:
Replace the receiver collar with a regular collar. Put your pet in a car that is within the pet area and drive him out of the pet area (7E).
Option 2:
Replace the receiver collar with a regular collar and leash. Walk your pet out of the pet area while giving a command such as “OK” at a specific place along the boundary zone (the end of your driveway, sidewalk, etc.). Always leave the pet area from the same spot in your yard with a leash and your pet will associate leaving the pet area only on a leash,
only at this spot, and only with a person. You may initially need to convince your pet to leave the pet area with a treat and lots of praise.
Note: You may also carry your pet out of the pet area.
Congratulations! You have now completed the training program. You are both ready to enjoy more freedom. Just make sure to continue to check the tightness of the receiver collar and remove it when it is not in use.

Wireless-to-Go
Your PetSafe ® Stay & Play ™ Compact Wireless Fence system is completely portable. Follow the setup procedures (Steps 1 through 4) wherever you wish to have containment of your pet. Reestablish the pet area and mark it with boundary flags so your pet knows his boundary zone. Place the transmitter indoors at least 3 feet from large metal objects.
Note: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove the receiver collar before removing power from the transmitter. If you want to power the transmitter from a car or other DC source, use an inverter rated for 50 watts or more.

Troubleshooting

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original
   packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
3. No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in a violation of Federal, State or local laws.
4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this
   product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated.

Compliance

FCC/IC
This Class B digital apparatus complies with Canadian RSS-310. This equipment has been tested and found to come with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.  the equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance wthe instruction guide, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a practical installation. If this equipment causes harmful interference to radio or  elevisioreception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.
• Contact the Customer Care Center at +1 (800) 732-2677.

This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Unauthorized changes or modifications to the equipment, not approved by Radio Systems Corporation, could result meet compliance with FCC regulations and could void the user’s authority to operate the equipment.

ACMA/Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
Customer Care International
USA & Canada—Tel: +1 (800) 732-2677
Monday–Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM
Australia—Tel: 1800 786 608
Monday–Friday 8:30 AM – 5 PM
New Zealand—Tel: 0800 543 054
Monday–Friday 10:30 AM – 7 PM

Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of the product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If theoptions are not possible, please contact the Customer Care Center for further information.

Warranty
One Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.com and/or are available by contacting your local Customer Care Center.

United States and Canada
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932 USA
Australia/New Zealand—In compliance with the Australian Consumer Law, Warranties Against Defects, effective January 1, 2012, warranty details of this Product are as follows:

One Year Non-Transferable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase dateAn “original retail consumer purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, RadiSystems covers labour and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems product or transfers the property on which the Radio Systems product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse.
Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms.

Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd.
Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442
Australia Fair QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email:

To file a claim, proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product.

If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organize for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

Mounting Template

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
petsafe.com
r a list of patents protecting this product, please visit
www.radiosystemscorporation.com/patents
YU40 0 -1243/8
©2019 Radio Systems Corporation

Stay & Play®
Wireless Fence
Receiver Collar for
Stubborn Dog

PIF00-13672
Product Manual

PLEASE READ THIS ENTIRE PRODUCT MANUAL BEFORE BEGINNING

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new PetSafe ® Stay & Play ® Wireless Fence Receiver Collar for Stubborn Dogs is designed to give your pet maximum
freedom while keeping him safe.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation, Radio Systems PetSafe  Europe Ltd., Radio Systems Australia Pty Ltd., and any other affiliate or brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”

Important Safety Information

Explanation of Attention Words and Symbols used in this product manual

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.

•  Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer.
• The battery should be charged in areas with temperatures ranging from 32°F to 104°F / 0°C to 40°C. Recharging the battery outside of its temperature range can cause the battery to overheat, explode or catch fire.
• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

This product is not a toy. Keep it out of the reach of children.

This PetSafe® Stay & Play® Wireless Fence for Stubborn Dogs is NOT a solid barrier. The system is designed to act as a deterrent to remind pets y Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to Static Correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundaries, you should NOT rely solely upon the PetSafe® Stay & Play® Wireless Fence for Stubborn Dogs to confine your pet. Radio Systems Corporation shall NOT be liable for any property damage, economic loss, or any consequential damages, sustained as a result of any animal crossing the boundary.

Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
•  Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar.
If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.
• Always remove your dog’s Receiver Collar before performing any Transmitter testing.
• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction.
• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points.
• Never remove power from the system when the collar is on the pet. This may activate the Receiver Collar.

Do not charge your Receiver Collar every night.
Charging too often can reduce battery life. Charge your Receiver Collar when the Receiver Indicator Light blinks yellow; or when the light blinks red.

How the System Works

The PetSafe® Stay & Play® Wireless Fence for Stubborn Dogs has been proven safe, comfortable, and effective for pets over 5 pounds.
The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed
to roam freely in the Pet Area. When your pet reaches the Boundary Zone, the Receiver Collar gives a warning tone before delivering a
safe Static Correction through the Contact Points to get his attention until he returns to the Pet Area.

Key Definitions

Receiver Collar: Receives the radio signal from the Transmitter.
Mode Button: Turns Receiver on/off and adjusts the level of Static Correction your pet receives outside the Pet Area.

Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also indicates battery status.
Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone.
Receiver Charger: Charges the batteries inside the Receiver Collar
Receiver Charge Jack: Connection point for charging Receiver battery.

Receiver Collar

Step 1. Charge the Receiver Collar

The Receiver Collar Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete. A built-in safety circuit prevents the Receiver Collar from overcharging.
The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to 3 weeks depending upon the frequency of use.

• Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red.

To charge the Receiver Collar, lift and slide the Receiver Collar strap away from the front of the unit (1A). Lift the rubber plug to allow access to the Receiver Charge Jack.
The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar. The Receiver Charge Jack and Receiver Charger are keyed to fit one way. Do not force it in backward.

Step 2 Prepare the Receiver Collar

Your Receiver Collar comes with Short Contact Points. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (2A).
Check tightness weekly.

Turning the Receiver Collar ON
Press and hold the Mode Button continuously for 5 seconds (2B). The Green or Yellow or Red Receiver Indicator Light will turn ON for 5 seconds (2C) to indicate battery status, followed by the Red Receiver Indicator Light flashing the Static Correction Level Settings.

Turning the Receiver Collar OFF
Press and hold the Mode Button continuously for 5 seconds. The Red Receiver Indicator Light will be ON during this time. The Red Receiver Indicator Light will then turn OFF and all Receiver Indicator Lights will stay OFF indicating that the unit is turned OFF.
To extend the time between charging the Receiver Collar, consider turning OFF the Receiver Collar when it is not in use.

Receiver Collar Status Indicators
The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone is used to determine the battery status and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar.
During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.

Receiver Collar Status Indicator Table

While Plugged into Receiver Charger

To Set the Static Correction Level

Read all steps before attempting to set the Static Correction Level.

1. Press the Mode Button and release (2B) when the Receiver Indicator Light illuminates Red (2C).
2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level.
3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes.
   The Static Correction levels increase in strength from 1 to 6. Pushing the Correction Level Button while the Receiver Collar is on level
   6 will cause the Receiver Collar to revert to level 1. Refer to the Function and Response Table to choose the Static Correction level
   that best fits your pet.

Over Correction Protection

If your pet enters the Boundary Zone or continues anywhere beyond the Pet Area, this feature limits the Static Correction duration to 15 seconds. While the system locks out further Static Correction, the green light will remain on for 10 seconds.
In the unlikely event that your pet leaves the Pet Area, he will not receive a Static Correction upon return to the Pet Area.

Step 3 

Important: The proper fit and placement of your Receiver Collar is important for effective training.
The Contact Points must have direct contact with your pet’s skin on the underside of his neck.
See important safety information on pages 5-7.
To assure a proper fit, please follow these steps:

1. Make sure Transmitter is not plugged in, and the receiver is turned off.
2. Start with your pet standing comfortably (3A).
3. To make it easier to hear the warning beep, place the Receiver Collar on your pet with the logo side of the Receiver facing your pet’s chin.
4.  Center the Contact Points underneath your pet’s neck, touching the skin.
   You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.
5. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (3B).
   Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar.
   
6. Trim the collar as follows (3C):
   a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat.
   b. Remove the Receiver Collar from your pet and cut off the excess.
   c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge.
   

To Re-Thread the Collar

The slide buckle prevents the collar from becoming loose around your pet’s neck.

The ridges must be facing up; the collar will slip if it is not properly threaded.

To loosen: Slide the strap through the Slide and Fasten Buckles and pull down.

To tighten: Slide the strap up through the Fasten Buckle and pull through the Slide Buckle

Taking Your Pet Out of the Pet Area

Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area.

Option 2: Replace the Receiver Collar with a regular collar and leash. Walk your pet out of the Pet Area while giving a command such as “OK” at a specific place of the Boundary Zone (the end of your driveway, sidewalk, etc.). Always leave the Pet Area with a leash at this place and your pet will associate leaving the Pet Area only on a leash, only at this place, and only with a person. You may initially need to convince your pet to leave the Pet Area with a food treat and lots of praise.
Note: You may also carry your pet out of the Pet Area.

Test Light Instructions

1. Make sure the Receiver Collar Battery is properly charged. Set the Correction Level to 2 or above.
2. Hold the Test Light Contacts to the Contact Points.
3. Walk toward the Boundary Zone holding the Receiver Collar at your pet’s neck level until the Test Light flashes. Save Test Light for future testing.

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is
   aggressive and accepts no liability for determining suitability in
   individual cases.
3. No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in a violation of Federal, State or local laws.
4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Compliance

FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from t at to which the receiver is connected.
• Contact the Customer Care Center at +1 (800) 732-2677.
  CAUTION: Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user’s authority to operate the equipment.

Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).

Customer Care 

USA & Canada — Tel: 800-732-2677
Monday – Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM
Australia — Tel: 1800 786 608
Monday – Friday 8:30 AM – 5 PM
New Zealand — Tel: 0800 543 054
Monday – Friday 10:30 AM – 7 PM

Warranty

This product has the benefit of a limited manufacturer’s warranty.
Complete details of the warranty applicable to this Product and its terms can be found at petsafe.com and/or are available by contacting your local Customer Care Center.

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
petsafe.com
YU400-1623/2
©2021 Radio Systems Corporation

PetSafe ScoopFree Self-Cleaning Litter Box Instruction Manual

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new PetSafe® ScoopFree® Self-Cleaning Litter Box automatically cleans for weeks with no scooping or refilling, so you can spend more time with your cat and less time worrying about the litter box.

We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INFORMATION

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm
to your pet.

NOTICE is used to address practices not related to personal injury.

WARNING

When using electric appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and/or injury including the following:

• Read all the instructions before using the appliance.
• Do not submerge or expose the electrical components to water or cleaning solutions.
• To protect against electric shock, do not place the unit, electrical power adaptor or plug in water or other liquids. If the plug of the device gets wet, turn off the electricity to that electrical outlet. Do not attempt to unplug.
• Do not place or store unit where it can fall or be pulled into a tub or sink.
• Do not pull on the electrical power adaptor to remove the plug from the electrical outlet. To unplug, grasp the plug, not the power cord.
• Do not use accessories or attachments that are not recommended by the manufacturer as they may cause fire, electric shock or injury.
• Do not operate if the unit has a damaged electrical power adaptor or plug, if it is malfunctioning or has been damaged. Call the Customer Care Center immediately for further instructions.
• Pregnant women, babies, small children and immune deficient individuals should avoid contact with cat litter waste. Cats’ waste may contain toxoplasmosis bacteria that can be harmful to these individuals.
• Packaging material is not a toy. Keep away from children and pets.
• Keep plastic bags away from babies and small children. Do not use in cribs, beds, carriages or play pens. The thin film may cling to nose and mouth and prevent breathing.
• To reduce the risk of injury, close supervision is necessary when the unit is used by or near children. Do not allow small children to play with, in or around this device. It is not a toy.

CAUTION

• Avoid contact with moving parts.
• Do not insert ANYTHING into the litter box when the rake is moving.
• Do not allow anything to rest on the power cord. Do not plug in power adaptor in an area where people or animals may walk or trip on cord.
• Always unplug the unit when not in use, before putting on or taking off parts and before cleaning.
• Do not disassemble the unit while plugged in.
• The rake may move automatically when you connect the power to the litter box. Make sure there is nothing inside the litter box when you plug in the power cord.
• Wash your hands after handling used cat litter.
• For privacy cover models, do not lift the litter box by the cover.

CAUTION

• Adult supervision is recommended during your cat’s initial introduction.
• If your kitten is under 6 months of age, leave the unit UNPLUGGED and scoop waste until kitten is 6 months old.
• Not intended for use by handicapped, incapacitated or very old cats that might experience difficulty in entering or leaving the litter box.
• DO NOT ATTEMPT TO USE THIS PRODUCT FOR ANY OTHER PURPOSE. This product is designed for use with cats only. The litter box is intended solely for the safe elimination of cat waste. This device is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of federal, state or local laws.

NOTICE

• Remove all packaging material before connecting the power adaptor.
• Do not place litter box on an unsteady surface.
• Do not use any other type of cat litter or tray. Only use PetSafe® ScoopFree® Disposable Crystal Litter Trays and products with this litter box. The crystal litter is specially designed and pre-measured for optimal performance. Using a different type, size, too much or not enough litter can cause the litter box to malfunction. Using a different tray or litter may void the product warranty.
• Using the tray longer than recommended may result in leakage. Placing the litter box in a high humidity area, such as a bathroom or near a shower, may result in shorter tray life.
• If solid waste is collecting outside the waste trap, it is time to change the litter tray.
• Increased elimination habits of cats who consume a diet high in crude fiber, ash and by-products, cats older than 10 years of age and cats with diabetes, kidney and thyroid problems may result in a shorter litter tray life. Kittens may have softer stool than mature cats, which increases the likelihood that it may stick to the litter box rake.
• Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.

PetSafe® ScoopFree® Self-Cleaning Litter Boxes should be used with healthy cats. We recommend that you take your cat to a veterinarian before using the litter box if he or she is not in good health.

How it Works

The PetSafe® ScoopFree® Self-Cleaning Litter Box is an automatic litter box that can be left alone for weeks at a time with no scooping, cleaning or refilling! It uses disposable trays pre-filled with crystal litter so it is easy to set up, easy to use and easy to maintain. The crystal litter absorbs urine and dries solid waste instantly to remove odors instead of masking them. An automatic rake sweeps solid waste into the waste trap 20 minutes after your cat uses the litter box, so you never have to see or touch messy waste again! Every few weeks simply remove the litter tray, cover with the lid and dispose of it in the trash for quick, hygienic cleanup.

In the Box

LED Light Indicator Quick Guide

Specifications and Automatic Operation

Cleaning Cycle:

• Detection sensors recognize when your cat is inside the litter box. A timer starts a 20 minute countdown after your cat leaves the litter box to run the cleaning cycle. When the timer countdown begins, the LED light on the display will blink blue.
• If your cat returns to the litter box during the timer countdown, the timer stops. The timer countdown will reset when your cat leaves the litter box again.
• Cleaning cycle automatically runs 20 minutes after your cat leaves the litter box and rakes solid waste into the waste trap.
• Use the manual rake button to run the cleaning cycle at any time.

Cat Usage:

• For single or multiple-cat homes.
• Best for cats under 15 lb.
• It is recommended to have more than one litter box for more than two cats.

Getting Started

Litter Box Setup

Your ScoopFree® litter box is packaged for protection during shipping. Please remove all packaging material carefully. The power adaptor is shipped inside the packaging material. DO NOT discard the packaging until you complete the product setup.

1. Find a clean, dry and level location with a standard power outlet nearby. Insert the barrel end of the power adaptor into the connection under the back of the litter box frame. Push the cord into the slot on either side of the adaptor connection to help keep it in place. Plug the power adaptor into the wall outlet. After the rake stops, the manual rake button LED light will illuminate solid blue.
   
2. Install the waste trap by aligning the pegs at the bottom of the waste trap lid with the notches at the front of the litter box frame. Push the waste trap lid down until it snaps fully into place.
   
3. Place the lid under the litter tray. The lid is extra protection against leaks and will be used later for disposal.
   
4. Empty the crystal litter into the litter tray and spread evenly. For best results, sprinkle one handful of the litter under the waste trap.
   
5. Lift the litter box frame and place the litter tray under it with the waste trap on the tray below the waste trap lid on the litter box.
   
6. You should hear a click, which confirms the magnets on the waste trap lid have connected to the magnet contacts on the litter tray. Make sure the litter box is level and sitting over the litter tray and that the LED light is a solid blue. If the light is blinking blue, then something has moved in front of the sensors and the rake cycle is counting down from 20 minutes.
   

Cover Installation

Note: The cover is included with covered and top-entry models and may be purchased separately as an accessory (see “Replacement Parts and Accessories” page 12).

The removable cover adds more comfort and privacy for your cat along with better litter containment and odor control.

1. Place the cover on the litter box so that all four pegs on the base of the cover are aligned with the notches along the inside of the litter box base.
   
2. Press down on the cover firmly enough to ensure that all four pegs have snapped into place.
   

CAUTION

Do not lift the litter box by the cover.

Manual Rake Button

Although the PetSafe® ScoopFree® Self-Cleaning Litter Box is designed to automatically clean the litter box, you may manually run the cleaning cycle before the timer countdown by pushing the manual rake button on top of the litter box.

Push the manual rake button once to begin the cleaning cycle.

1. To stop the cleaning cycle and rake from moving, push the manual rake button again.
2. If the rake stops somewhere other than the home position at the back of the litter box, push the manual rake button to return the rake to home position. If the rake has been manually paused somewhere other than the home position, it will automatically return to home position after 10 minutes of inactivity.

Health Counter

The health counter keeps track of your cat’s litter box activity to help better understand when to change the litter tray. It can also help monitor your cat’s health. Irregularities in how frequently your cat uses the litter box might be a sign of a problem. Share your cat’s litter box usage with your veterinarian.
The health counter automatically increases by 1 each time the rake completes a cycle. This includes any time the manual rake button is used.

1. To reset the counter, press and hold the health counter reset button next to the counter display for 3 seconds or until the display resets to 0. We suggest you reset the counter each time you replace the litter tray.

Introducing Your Cat to the Litter Box

Most cats easily adapt to the PetSafe® ScoopFree® Self Cleaning Litter Box. Some cats may need an adjustment period to help acclimate to their new litter box. Here are a few tips to help with the transition:

1. Place the new PetSafe® ScoopFree® Self-Cleaning Litter Box next to your cat’s current litter box. Allow your cat to have access to the old and new litter boxes for at least a week. This time may vary depending on the temperament of your cat.
2. Add a few handfuls of your cat’s old litter to the crystal litter tray. You can also add a few handfuls of the crystal litter to your cat’s old litter box.
3. Stop cleaning your cat’s old litter box, allowing it to remain dirty. Cats prefer a clean litter box, so as the litter in the old litter box gets shallow and its odor increases, this should make the PetSafe® ScoopFree® Self-Cleaning Litter Box more appealing.
4. Once your cat has transitioned to the PetSafe® ScoopFree® Self-Cleaning Litter Box, remove the old litter box from the area.

Note: Although the PetSafe® ScoopFree® Self-Cleaning Litter Box is quiet when running and only runs after use, you may want to leave it unplugged for a few days so your cat can get used to it without any distractions. If you leave it unplugged, you need to manually scoop solid waste until your cat is fully transitioned. Also if you are using a cover on the PetSafe® ScoopFree® litter box and have not used one in the past, you may want to remove it until your cat is using the PetSafe® ScoopFree® litter box for its litter box.

For Kittens Under 6 Months Old

CAUTION
If your kitten is under 6 months of age, leave the unit UNPLUGGED and scoop waste until kitten is 6 months old.

Place the tray with the crystal litter under the litter box frame and remove the waste trap lid on the front of the litter box to make it easier for the kitten to enter and exit. Once your kitten is 6 months old, plug in the PetSafe® ScoopFree® Self-Cleaning Litter Box and replace the waste trap lid for a box that is hassle-free and consistently clean.

Litter Box Tips for Kittens:
• Kittens will need to use the bathroom after eating, playing or napping. It is a good idea to place your kitten in the litter box after these activities
to help them understand that this is the appropriate place to go to the bathroom.
• Place the litter box away from the kitten’s food and water bowl. In the wild, cats use the bathroom away from where they eat and drink as a
defense from predators. Placing the litter box near the kitten’s food or water could lead to “going outside the litter box” issues.

• For a kitten, the litter box needs to be in a location that is really easy to find since they do not have great bladder control. Getting all the way across the house or down a flight of stairs to find the litter box could result in accidents.
• The litter box should be placed in an open area where your kitten can easily see it. The location should also be safe and quiet so your kitten is not distracted or worried about being startled, such as by loud noises or the family dog.
• Just like you, your kitten likes it clean. Scoop out waste often and change the litter tray every few weeks.
• A kitten’s litter box usage is more frequent than that of an adult cat. Stir litter crystals once a week to distribute saturated crystals to better accommodate high urine output.

Changing the Litter Tray

Do not add litter or remove waste during normal operation. The crystal litter will remain clean for weeks at a time. See the chart below for the
recommended litter tray replacement schedule.

1.  Jiggle the litter box to reduce litter that may have accumulated behind the rake. This will help reduce or prevent litter spillage that may occur when lifting the litter box.
2. Lift the litter box and remove the litter tray.
3. Remove the lid from under the litter tray, and cover the top of the tray. Secure the lid with tape if desired or place within a drawstring garbage bag.
4. Throw the used litter tray into trash.
5. Install a new litter tray (see “Litter Box Setup” page 6).

Litter Type:

Recommended Litter Tray Replacement Chart*
	20–30 Days
	10–15 Days
	7–10 Days

*Depending on cat age, weight, health and diet

• Only use PetSafe® ScoopFree® Disposable Crystal Litter The crystal litter is specially designed and pre-measured

to work with PetSafe® ScoopFree® Smart Self-Cleaning Litter Boxes. The crystal litter absorbs urine and dries solid waste to remove odors. The crystal litter DOES NOT CLUMP.

• DO NOT use any type of clay litter, natural litter or any other crystal
• DO NOT use any other Only use PetSafe® ScoopFree® products.

WARNING

Pregnant women, babies, small children and immune deficient individuals should avoid contact with cat litter waste. Cats’ waste may contain toxoplasmosis bacteria that can be harmful to these individuals.

NOTICE

• If solid waste is collecting outside the waste trap, it is time to change the litter tray.
• Using the tray longer than recommended may result in leakage. Placing the litter box in a high humidity area, such as a bathroom or near a shower, may result in shorter tray life.

Maximizing Litter Tray Life

Here are some tips to help get the most life from the PetSafe® ScoopFree® Disposable Crystal Litter Tray:

• The crystal litter trays work best if placed AWAY from areas of high humidity such as bathrooms, showers and basements. Moisture in the air can shorten the life of the crystal litter and disposable tray. Place the PetSafe® ScoopFree® litter box in a room with moving air to pull away moisture, such as a room with a fan.
• Cats with diets high in crude fiber and ash content will produce more solid waste, which may prematurely fill the waste trap. Consider changing your cat’s diet to a food with no byproducts or fillers.
• Increased elimination habits of older cats and cats with diabetes, kidney and thyroid problems may result in a shorter tray life.
• Stirring the crystals once a week may help the tray life for cats that are ill or have a high urine output. Stirring will also distribute saturated crystals, which will also help with cats who consistently urinate in the same spot or do not dig. Be sure to mix in the crystal litter from behind the rake and along the sides of the litter box, but do not mix in litter from under the waste trap.
• Kittens are not as developed, so their solid waste can be runny. Kittens will go through litter trays faster than adult cats, so it is recommended to use PetSafe® ScoopFree® litter box with cats that are older than 6 months.

Care and Cleaning

1. Unplug the power adaptor from the wall outlet, and disconnect it from the litter box.
2. Lift and remove the litter box frame from the crystal litter tray.
3. Remove the waste trap lid by lifting it up until it pops out of the notches on the litter box base.
   Be sure to pull straight up on the waste trap lid when removing it. Do not pull up one side at a time! Pulling one side up first can result in the pegs at the base of the waste trap cover getting caught in the notches on the litter box frame and breaking off.
4. Wipe all surfaces on the litter box frame with a cloth or sponge using mild soap and water.
   Wipe the rake with a sponge or soft brush. DO NOT use bleach or chemicals to clean as they can act as a repellent to your cat.
5. Clean the detection sensors on the interior sides of the litter box frame to make sure they are not blocked.
6. Thoroughly dry all parts before reassembling the litter box.
7. Replace the waste trap lid, and install a new litter tray (see “Litter Box Setup” on page 6).

WARNING

Do not submerge or expose the electrical components to water or cleaning solutions.

CAUTION

Always unplug the unit when not in use, before putting on or taking off parts and before cleaning.

Troubleshooting

The answers to these questions should help you solve any problems you have with your PetSafe® ScoopFree® Self Cleaning Litter Box. If they do not, please contact our Customer Care Center at +1 (800) 732-2677 or visit our website at www.petsafe.com.

Replacement Parts and Accessories

PetSafe® ScoopFree® Disposable Crystal Litter Trays or other replacement parts and accessories for your PetSafe® ScoopFree® Self-Cleaning Litter Box can be purchased at pet retailers, by visiting www.petsafe.com or by contacting our Customer Care Center at +1 (800) 732-2677. You can sign up for a crystal litter tray home delivery subscription service on our website or by contacting our Customer Care Center. With a subscription service, crystal litter trays will automatically be delivered to your door as frequently as you choose. Visit www.petsafe.com for more information.

Customer Care International

USA & Canada – Tel: +1 (800) 732-2677 – Monday – Friday 8 AM – 8 PM, Saturday 9 AM – 5 PM
Australia – Tel: 1800 786 608 – Monday – Friday 8:30 AM – 5 PM
New Zealand – Tel: 0800 543 054 – Monday – Friday 10:30 AM – 7 PM

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
3. No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Compliance

FCC: USA

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Centre for further information. For a listing of Customer Care Centre telephone numbers, visit our website at www.petsafe.com.

Warranty

One Year Non-Transferable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at petsafe.com and/or are available by contacting your local Customer Care Center:

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932 USA.

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
petsafe.com
SFE400-2352/1
©2020 Radio Systems Corporation

PetSafe 100, 300, 600 and 900 Yard Remote Trainers User Guide

Welcome.

You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your remote trainer is designed to give your pet more freedom while keeping him safe. We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Important Safety Information

Explanation of Attention Words and Symbols Used in this Guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.

• Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.

•  It is vitally important that you and your pet remain safe while learning during on-leash training. Your pet should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other hazard. You must also be physically strong enough to restrain your pet when he tries to chase.
•  This pet training device is not a toy, keep away from children.

• A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
•  Avoid leaving the collar on the dog for more than 12 hours per day.
•  When possible reposition the collar on the pet’s neck every 1 to 2 hours.
•  Regularly recheck the fit to prevent excessive pressure; follow the instructions in this quick start guide.
•  You may need to trim the hair in the area of the contact points. However, never shave the dog’s neck; this may lead to a rash or infection.
• Never connect a leash to a collar with contact points. It will cause excessive pressure on the contact points.
• When connecting a leash to a separate collar, do not allow it to put pressure on the training collar.
•  Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
•  Examine the contact area daily for signs of a rash or a sore.
•  If a rash or sore is found, discontinue use of the collar until the skin has healed.
•  If the condition persists beyond 48 hours, see your veterinarian.
•  For additional information on bed sores and pressure necrosis, please visit our website. This product is only for use with healthy pets. If you’re not certain that your pet is in good health, we recommend that you take your pet to a veterinarian before using this product.

Charge the Training Collar and Remote

Excessive charging can shorten battery life. Only charge your remote or collar when the batteries are low.

1.  Plug in and fully charge the remote and receiver collar. This can take up to 5 hours.
2.  When fully charged, the green LED on the collar will turn off, and the battery meter on the remote will stop cycling and appear full.
3. When the collar and remote are charged, replace their rubber covers.

To Turn the Training Collar On

1.  Press and hold the on/off button until you hear a low to high beep and the green LED appears, and then release.

NOTE: The handheld remote is always on, and the display will appear when any button is pressed.

To Turn the Training Collar Off

1.  Press and hold the on/off button until the collar beeps high to low, and then release. The red LED will be illuminated during the button press and will turn off when the collar turns off.

Quick Tip: When you’re not using the collar, you’ll want to turn it off to increase the battery life.

Test the Remote Trainer

We recommend you experience firsthand how the static stimulation functions. Always begin at the lowest level, and increase the intensity up to your personal comfort level.

1. Place one finger over both contact points of the training collar.
2.  Hold your remote approximately 2 ft. from the training collar. Starting at level 0, press the vibration button continuously for 1 to 2 seconds. You should feel continuous vibration. There is only one level of vibration.
3. Increase the level to 1 for static stimulation. At this level you may not feel the stimulation. NOTE: Continuous stimulation will transmit for no more than 10 continuous seconds. To reactivate, release and repress the button.
4.  Increase the level until the sensation begins to feel uncomfortable.

Tone Symbol: Delivers a tone with non-adjustable volume to the collar.
Vibration Symbol: Sends 1 non-adjustable level of vibration stimulation to the collar.
Static Symbol: Delivers up to 15 levels of static stimulation to the collar that can be adjusted with the side button.
Lock Symbol: Indicates static stimulation levels 8-15 are locked or unlocked.
Battery Indicator: Indicates the amount of battery remaining in the remote.

Pairing a Second Collar with the Remote

Note: available on the 300 Yard trainer or higher.

1. Use the Dog 1/2 button on the remote to select Dog 2. With the remote turned on and the collar turned off, press and hold the on/off button on the collar.
2. After about 5 seconds the LED on collar will turn off indicating that it is ready for pairing.
3. Press either of the top 2 stimulation buttons. The collar LED will blink 5 times to indicate successful pairing.

Lock/Unlock

1.  To unlock press and hold the side up/down level adjuster simultaneously for 3 seconds.
2. To lock press and hold the side up/down level adjuster simultaneously for 3 seconds.

Fit the Training Collar

Important: The proper fit and placement of your training collar is important for effective operation. The contact points must have direct contact with your dog’s skin on the underside of his neck.

1. Start with the collar turned off and your dog standing comfortably, not sitting (A).
   
2. Place the collar on your pet so that the PetSafe® logo is right side up and the collar is directly under your dog’s chin. Center the contact points underneath your dog’s neck, touching the skin (B).
   NOTE: It is sometimes necessary to trim the hair around the contact points to make sure that contact is consistent.
   
3.  Check the tightness of the collar by inserting one finger between the end of a contact point and your dog’s neck (C). The fit should be snug but not constricting.
   
4.  Allow your dog to wear the collar for several minutes, then recheck the fit. Check the fit again as your dog becomes more comfortable with the collar.

Do not shave the pet’s neck as this may increase the risk of skin irritation. The collar should not be worn for more than 12 hours out of every 24-hour period. Leaving the collar on too long could lead to skin irritation.

Find the Best Stimulation Level for Your Pet

Important: Always start at the lowest level and work your way up.
The Remote Trainer has 1 tone, 1 vibration, and 15 static stimulation levels. This allows you to choose the stimulation level that is best for your pet. We recommend training with tone and vibration, or the lower levels of static correction when needed. In most cases static levels 1–7 will be adequate for your training needs. Levels 8–15 are locked as a
reminder that you are moving to higher stimulation levels. Once you have placed the training collar on your pet, it is time to find the “recognition level”. The “recognition level” is the stimulation level that your dog begins to notice. It should not make your pet uncomfortable.
YOUR PET SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION. IF THIS HAPPENS, THE STIMULATION IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL.

Follow the steps below to find your pet’s recognition level:

1.  Choose level 0, and press the upper right button continuously for 1 to 2 seconds.
2. If your pet shows no reaction, repeat this several times before moving to static stimulation.
3. Choose level 1 and press the upper right button continuously for 1 to 2 seconds.
4. If your pet shows no reaction, repeat this stimulation level several times before moving up to the next level.
5. Move up through the static stimulation levels until your pet reliably responds to the stimulation. NOTE: The Remote Trainer is preset with the levels 8-15. To unlock, press and hold both the up and down buttons on the left simultaneously.
6. If your pet continues to show no response at Level 15, check the fit of the training collar. See “Fit the Training Collar”. You might also want to test it on your hand at a lower level to ensure the collar is working.

If all of these steps have been done and your pet continues to show no reaction to the stimulation, please contact our Customer Care Center. For troubleshooting, videos on how to train your dog using your PetSafe® Brand training collar, or to download a complete product manual visit PetSafe.com.

Other Important Information

Use of this product implies acceptance of any and all terms, conditions and notices related to this product including, but not limited to, those found in this guide and the complete product manual available at PetSafe.com. Please see the complete product manual for important regulatory compliance information. For a list of patents protecting this product, please visit radiosystemscorporation.com/patents.

Radio Systems Corporation
10427 PetSafe Way • Knoxville, TN 37932
1-800-732-2677 • PetSafe.com
©2019 Radio Systems Corporation

PWW00-14402
Drinkwell ® Mini Pet FountainPlease read this entire guide before beginning.

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new pet fountain is designed to entice your pet to stay hydrated and healthy. We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us. Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INSTRUCTIONS

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.

WARNING
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock and/or injury to persons, including the following:

• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
• To protect against electric shock, do not place an electrical power cord or plug in water or other liquids.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is malfunctioning or has been damaged. Call the Customer Care Center immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the electrical power cord or plug.

CAUTION

• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cord, purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive to plastic food and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.

NOTICE

• The fountain is intended to run continuously (always plugged into an electrical outlet), as long as the water level is maintained and the fountain is cleaned regularly. Be sure to check the water level regularly to help prevent damage to the pump, as your pet will drink the water, and some may evaporate.
• Do not attempt repairs on the pump.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should always be above the level of the fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the appliance.
• Do not install or store appliances where it will be exposed to weather or temperatures below 40° F.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Only rinse the filter with water.
• Use only PetSafe ® Brand authorized replacement filters. If unauthorized filters are used, the warranty may be voided.
• Do not use outdoors. Do not run dry. For indoor household use only.

SAVE THESE INSTRUCTIONS

In the Box

petsafe.com

Start Here

1. Remove the pre-filter by pulling up on the tab.
   
2. Remove the housing lid and then remove the housing by pushing in on the release tabs on both sides and lifting up.
   
3. Remove the pump from the square indentation and pull the in-line plug up through the hole on the side of the bowl.
   
4. Take the pump apart by first removing the faceplate. You may need to use a fingernail to pry it off.
   
5. Remove the teardrop-shaped stator by pulling up on the small lip.
   
6. Use a fingernail to pull out the impeller (white 3-bladed propeller), which is held in place magnetically.
   
7. Rinse all fountain components (except for the adapter) with warm water before using the pet fountain. This will remove any residue from the manufacturing process.
   
8. Reassemble the fountain.
9. Rinse the carbon filter thoroughly under cold water to remove any loose carbon dust. Insert the filter diagonally with the black side facing the front and the narrow side facing down.
   
10. Pick up the fountain by the bowl, and place it in the desired location. Pour water into the bowl.
11. Make sure the electrical power cord, the adapter, and your hands are completely dry. Connect the in-line plug and make sure no silver is showing, then plug the adapter into a standard electrical wall outlet.
    NOTE: Never let the water level fall below 1 inch from the base of the bowl, or your pump might fail.

Pet Fountain Cleaning

NOTE: Replace the carbon filter every 2-4 weeks and replace the foam filter every 1-2 months.

1. Unplug the fountain and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl and take it to the sink.
3. Pour out the water, and then disassemble the pet fountain.
4. Discard the carbon filter and the foam filter. See steps 4-6 on pages 4 and 5 for cleaning your pump. Use a solution of 80% water and 20% white vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap or place in the top rack of the dishwasher.

NOTE: Do not place the adapter or pump in the dishwasher.

Replacement Parts and Accessories

Replacement parts or accessories for your fountain can be purchased by visiting www.petsafe.com or by contacting our Customer Care Center at +1 (800) 732-2677.
Filter subscriptions now available! Get fountain filters automatically and conveniently delivered right to your door when you need them. Free shipping and 5% discount included. Visit www.petsafe.com to sign up or call our Customer Care Center at +1 (800) 732-2677.

Customer Care

USA & Canada – Tel: +1 (800) 732-2677
Monday – Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM (EST
Customer Care Center +1 (800) 732-2677

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices.
   If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer
   prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
3.  No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Warranty

One Year Non-Transferrable Limited Warranty
This product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this product and its terms can be found at www.petsafe.com.

petsafe.com

Quick Start Guide

PWW00-16790
PWW00-16777
PWW00-16468
ZWW00-16558

Drinkwell® ½ Gallon Pet Fountain
Drinkwell® 1 Gallon Pet Fountain
Drinkwell® 2 Gallon Pet Fountain

Please read this entire guide before beginning.

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new pet fountain is designed to entice your pet to stay hydrated and healthy We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INSTRUCTIONS

Explanation of Attention Words and Symbols used in this Product Manual

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION CAUTION, used with the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

CAUTION CAUTION, used without the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in harm to your pet.

NOTICE NOTICE is used to address practices not related to personal injury.

WARNING

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:

• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when any appliance is used by or near children.
• To protect against electric shock, do not place an electrical power cord or plug in water or other liquids.
•  Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is malfunctioning or has been damaged. Call the Customer Care Center immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts, and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug into an electrical outlet if there is water on the electrical power cord or plug.

CAUTION

• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cord, purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive to plastic food and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.

NOTICE

• The fountain is intended to run continuously (always plugged into an electrical outlet), as long as the water level is maintained and the fountain is cleaned regularly. Be sure to check the water level regularly to help prevent damage to the pump, as your pet will drink the water, and some may evaporate.
• Do not attempt repairs on the pump.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should always be above the level of the fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the appliance.
• Do not install or store appliances where they will be exposed to weather or temperatures below 40° F.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Only rinse the filter with water.
• Use only PetSafe® Brand authorized replacement filters. If unauthorized filters are used, the warranty may be voided.
• Do not use outdoors. Do not run dry. For indoor household use only.

SAVE THESE INSTRUCTIONS

In the Box

Assemble Pet Fountain

Note: Rinse all fountain components (except for the adaptor) with warm water before using the pet fountain. This will remove any residue from the manufacturing process.

1. Take the pump apart for cleaning by first removing the blue faceplate. Use your finger to pull up on the small tab.
   
2. Remove the blue teardrop-shaped stator for cleaning by pulling up on the small lip.
   
3. Use a fingernail to pull out the impeller, which is held in place magnetically. Clean the pump parts with warm water and soap, then reassemble the impeller, stator, and faceplate.
   
4. Rinse the carbon filter thoroughly under cold water to remove any loose carbon dust. Open the filter housing and rinse both parts underwater. Insert the filter into the filter housing base with the larger side facing down. Attach the filter housing top and press down until it snaps in place.
   
5. Insert the filter housing into the hole on top of the pump.
   
6. Place the assembled pump and filter housing into the foam filter with the cord running above it.
   
7. Place the assembled pump, filter housing, and foam filter into the bottom of the bowl as shown. Press down to engage the suction cups. Note: Wetting the suction cups will ease assembly.
   
8. Once the pump is securely in place, feed the cord through the hole on the back of the bowl and out the notch on the bottom of the bowl.
   
9. Remove the extra slack from the cord and push the rubber seal firmly into the hole.
   
10. Open the connector tube by using the tabs to pull it apart. Rinse both sides under water.
    
11. Close the connector tube by aligning the clips from the bottom and pressing down until it snaps shut.
    
12. Insert the connector tube into the hole on the top of the filter housing as shown.
    
13. Attach the tower by aligning it with the raised notches on the back of the bowl.
    
14. Insert the flow control knob into the hole on the top of the tower. Turn the knob to maximize, decrease or shut off the water stream.
    Note: Water will not flow from the spout if the flow control is on the lowest setting or if it is not installed.
    
15. Attach the lid to the tower. Pick up the pet fountain by the bowl and place it in a desired  location. Pour water into the bowl, leaving 1/2inch of space between the water level and the rim of the bowl.
    
16. Make sure the electrical power cord, the adaptor and your hands are completely dry. Connect the in-line plug and make sure no silver is showing, then plug the adaptor into a standard electrical wall outlet.
    NOTE: Never let the water level fall below 1 inch from the base of the bowl, or your pump might fail.
    

Pet Fountain Cleaning

NOTE: Replace the carbon filter every 2-4 weeks and replace the foam filter every 1-2 months.

1. Unplug the fountain and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl and take it to the sink.
3. Pour out the water, and then disassemble the pet fountain.
4. Discard the carbon filter and the foam filter. See steps 1-3 on page 6 for cleaning your pump. Use a solution of 80% water and 20% white vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap or place in the top rack of the dishwasher.

NOTE: Do not place the adaptor or pump in the dishwasher.

Replacement Parts and Accessories

Replacement parts or accessories for your fountain can be purchased by visiting www.petsafe.com or by contacting our Customer Care Center at +1 (800) 732-2677. Filter subscriptions are now available! Get fountain filters automatically and conveniently delivered right to your door when you need them. Free shipping and 5% discount included. Visit www.petsafe.com to sign up or call our Customer Care Center at +1 (800) 732-2677.

Customer Care
USA & Canada – Tel: +1 (800) 732-2677
Monday – Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM (EST)

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions, and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer
   prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
3. No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in a violation of Federal, State or local laws.
4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special, or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions, and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Warranty

One Year Non-Transferrable Limited Warranty
This product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this product and its terms can be found at www.petsafe.com.

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
petsafe.com
RE400-2332/3
©2020 Radio Systems Corporation
Customer Care Center +1 (800) 732-2677
petsafe.com