0.3.0.02.682X00-14-10
Please read the quick start before beginning.
Thanks for purchasing!
The dog training collar is designed to let dogs live safely, happily and get along with people more harmoniously.
WARNING Do not use aggressive dogs.
Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.
CAUTION Safety during on-leash training.
It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
CAUTION Risk of skin damage.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
Remote
A. Lock Status Display
B. Battery Display
C. Tone Button
D. Vibration Button
E. Shock Button
F. Lock Switch(ON/OFF)
G. Charging Port
H. Shock Level Display
I. Channel Conversion Switch
J. Channel Display
K. Knob For Shock Level +/-
Receiver Collar
A. Contact Points
B. Charging Port (with cover)
C. ONOff Button
D. LED Indicator
E. Contact Spring Sheet
Setting Up the Product
Before you can use the Dog Training Collar, you must set up the product as below steps:
Charging the Remote and the Receiver Collar
Tips:
Note:
Please use the Output: DC 5V 500-800mA charger to charge the product.
Don’t use a charger that does not meet the specifications to charge the product.
Turn-ON/OFF the Remote
Prepare the Receiver
Please use our distribution test tool to install the contact points.
You can also choose to use a contact spring sheet, which makes the contact more effective and more comfortable.
Turn on the Receiver Collar
Turn off the Receiver Collar
Note:
To extend the life of the batteries, please turn the Receiver Collar off when it is not In use.
Function Test
We recommend you experience firsthand how the different levels feel on yourself and always begin at the lowest level, and increase the levels up to your personal comfort levels.
Note:
Continuous stimulation will transmit for no more the 10 continuous seconds. To reactivate, release and repress the button.
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Tone: sends a tone with a non-adjustable level to the Receiver Collar. |
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Vibration: sends a vibration with a non-adjustable level to the Receiver Collar. |
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Shock: sends 1-16 adjustable levels of static stimulation to the Receiver Collar. |
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Choose 1 dog or 2 dogs. |
Note:
It is not recommended to press and hold the Vibration/Shock Button too long to avoid physical or psychological hurt to the dog.
How to Use the Test Lamp
Shock Function Test
As Screw Driver
Use the Test Lamp to tighten or loosen the Contact Points when preparing the Receiver Collar.
Pair the Remote and the Receiver Collar
Pairing a Second Collar with the Remote
Use the Button on the Remote to select Dog 2. Then follow the above pairing steps from 2-4.
Selecting The Contact Points and TM Contact spring shad
For the beet results, select the correct Contact Points based on your dog’s coat.
You can use the Contact point separately. or use the Contact point and spring at the same time.
Collar Fitting
Please fit the collar properly so that the Contact Points press firmly against the dog’s skin. When properly fitted, you should be able to put a finger in between the Receiver Collar and the dog’s neck.
Too loose: the Receiver Collar will move around the dog’s neck, the Contact Points may hurt the dog’s skin.
Too tight: it may cause dogs to breathe hard.
Caution: 140 not shave the pet’s neck as this may increase the risk of skin, irritation.
2. the collar should not be worn for more than 12 hours per day. Or it may cause skin irritation.
Find the Best Shock Level for Your Pet
The unit comes with Up and Down buttons to control the Shock Level, with Level 1 being the lowest level and Level 16 being the highest. The level of Shock best suited for your dog depends on your dog’s temperament and threshold for Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Shock with a mild reaction, such as a flick of the ear, a lick of the lips, a tensing of the neck muscles, etc. The Shock Level may vary depending on the training situation. When highly distracted. dogs will require a higher level of Shock.
Product Specification
Battery Type | Rechargeable, lithium-polymer battery |
Battery Life(typical use) | Remote: 27 days Receiver: 11 days |
Remote Waterproof Rating | Non- Waterproof(Keep away from water) |
Receiver Waterproof Rating | IEC 60529 IPX7, Waterproof |
Operating temperature range | From 0-40Y(from 32-104T) |
Wireless Power | 20dBm(100mW) |
Wireless Range | 300m(984 feet) |
The unit needs to be charged under any of the below situations
Frequently Asked Questions | |
Is the Vlbratio&Shock safe for my pH? | While the Vibration/Shoe Is unpleasant, it is harmless to your pet. Electronic tieing devices require interaction and training from the owner to achieve desired results. |
How old does my pet have to be before using the Remote Training Collar? | Your pet should be able to recognize basic obedience commands such as “Sir or –Star. Pets should be at least 6 months old before using the Training Collar. |
Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar? |
Probably not. You may need to reinforce training with the Receiver Collar from time to time. |
Is the Receiver Collar waterproof? | Yes. |
Will I get exactly 984 feet of range with the Remote Training Collar? | The range of the Remote Training will vary according to the terrain. weather. vegetation. as well as transmission from Other radio devices. Refer to *To maximize the distance’ for tips on maximizing your range. |
How long can I continuously deliver Vibration/Shock to my pet? | The maximum amount of time you can press the Vibration/Shock Button and deliver Vibration/Shock to your pet continuously is 10 seconds. After this, there’s a time-out and Vibration/Shock cannot be delivered for 5 seconds. After the 5 second time-out period, Button can be pressed and Vibration/Shock can be delivered again. |
My pet does not respond when I press a button. | •Make sure the Receiver Collar has been turned on. • If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote or Receiver Collar. •Terrain, weather, vegetation, transmission from other radio devices, and many other factors can impact the amount of range you have with the unit. •Test the Receiver Collar. Refer to -How to use the Test Lamp’ for details. • Increase the Shock Level. Refer to ‘Find the Best Shock Level for Your Per for more information. • Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to ‘Collar Fitting” for more information. |
The Receiver Collar will not turn on. | -Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours. |
The Receiver Collar is not responding to the Remote. | •Make sure the Receiver Collar is on. • If the Indicator Light does not come on when any button is pressed on the remote, ensure that the batteries are charged properly. • If the first two solutions did not resolve your problem, Refer to “Pair the Remote and the Receiver Collar. |
1-Year Limited Lifetime Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year. coverage is for both Pads and Labor on warranty repair services.
Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees Incurred, the cost of Accessories after the first year, and Labor fees associated with out-of-warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.
To qualify for the Warranty
All products must provide proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of the unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without proof of purchase.
Not Covered Under Warrant
We DO NOT offer a warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an
authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product series will not be covered. All replacement costs for either the remote or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. We reserve the right to retain and discard any pads or accessories that have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the ‘Troubleshooting Guide” in the quick start before sending it back for Service. The cost of shipping products under warranty back is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or Inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.
Compliance
FCC-USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
CAUTION: Modification or changes to this equipment not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
The Indicator light on the collar flashes red rapidly. The battery icon on the Transmitter LCD shows just 1 bar. The indicator light on the Transmitter or Receiver will not come on. The indicator light on the Transmitter or Receiver doesn’t come on momentarily when any button is pushed.
NOTE: The unit had a partial charge when it left our facility. Upon receiving the collar, be sure to give it a 4-hour initial charge before the first use.
Note:
Step 9
Step 10
Pairing a Second Collar with the Remote
Use the Button on the Remote to select Dog 2.
Then follow the above pairing steps from 2-4.
General Tips
WARNING
Never use the Remote Training Collar to correct or eliminate any form of aggressive behavior. We recommend you consult your local veterinarian or professional trainer to determine if your pet might be aggressive. See page 3 for more information.
Is the Shock safe for my pet? | While the Shock is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results. |
How old does my pet have to be before using the Remote Training Collar? |
Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”. Pets should be at least 6 months old before using the Training Collar. |
Once my pet has obeyed my commands, will he still continue to wear the Receiver Collar? | Probably not. But we suggest you reinforce the dog’s good behaviors regularly. |
Is the Receiver Collar waterproof? | Yes. |
Will I get exact 300 meters of range with the Remote Training Collar? |
The range of the Remote Training Collar will be affected by terrain, weather, vegetation, as well as other electronic devices such as radio. |
How long can I continuously deliver Shock to my pet? | The maximum time you can press the Shock Button and deliver Shock to your pet continuously is 10 seconds. After this, Shock cannot be delivered until you release and press the button again. |
My pet does not respond when I press a button. | •Make sure the Receiver Collar has been turned on |
•If the range reduces compared to the first time you used it, the battery of the Transmitter of Receiver may be below. | |
•Terrain, weather, vegetation, transmission from other radio devices, and many other factors can impact the amount of range | |
•Test the Receiver with the Test Light to confirm if shock function is normal. | |
•Increase the Shock Level. Refer to “H-ow to find the best Shock Level” for more information | |
•Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to “Collar fitting” for more information. | |
The Receiver Collar will not turn on. | •Make sure the Receiver Collar has fully charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours. |
The Receiver Collar Is not responsive to the Remote Transmitter. | Verify if the Receiver Collar is on. |
• Verify if the battery of the transmitter is fully charged. | |
• Verify if the training collar has been paired. |
1-Year Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services, but the return postage is for the buyer’s account. Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered for the first year only. When the warranty expires, customers will need parts and repairs at their own expense.
All products must provide proof of purchase in order to initiate repair work under warranty. We strongly recommend keeping the original receipt. If the proof of purchase is not available, we will estimate the age of the unit by the S/N number. but it will be the only method that we judge your order time.
We DO NOT offer a warranty for products that have been bought secondhand or as resold products. Issues of replacement and refunds, if units are kept less than 30 days from an authorized dealer must be addressed to the dealer directly. If more than 30 days, please send the units to us for after-sale.Manual damage or loss is not covered by the warranty. All replacement costs for either the transmitter or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person who attempts to repair work has damaged the unit.
Replacement of batteries is not recommended during the warranty period. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will make the warranty void. We reserve the right to retain and discard any parts or accessories that have been damaged upon repair.
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the Operating and Training Guide before sending it back for Service. The cost of shipping products under warranty is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for the loss during training while the unit is under repair. We do not provide renting units or any form of compensation during the repair. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief outline of the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.
FCC – USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
CAUTION: Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Size | Neck Ni | Chest Measurement (in) | Back Length(in) | Type |
Mini | 7.8-8.6 | 9.8-11.8 | 8. | Chihuahua,YorkshoreTerrter |
Small | 7.8-9.5 | 11.4-14.2 | 9 | Chihuahua, Yorkshire terrier Poodle, Pomeranian |
Medium | 9-11 | 13.7-16.5 | 11 | Maltese Dog, Shih Tzu |
Large | 10.6-12.2 | 16.2-18.5 | 12. | Miniature Schnauzer,Pekingese |
Large | 11.8-13.4 | 18.1-20.8 | 14. | Schnauzer,EnglishCocker Spaniel |
Large | 13-14.5 | 20.5-23.2 | 16. | Beagle |
Huge | 17-18.9 | 30-33 | 24. | Husky |
18.5-20.5 | 34.6-38.2 | 26. | Labrador Retriever | |
21.6-24.4 | 36.2-39.3 | 28. | Golden Retriever, Old English Sheepdog |
Large Dog(Body height above 24 inches, Weight above 88 Ibs) Medium Dog(Height 16-24 inches, Weight 24.2-66 Ibs) Small Dog(Height 10-16 inches, Weight 8.8-22 Ibs) Mini Dog(Height under 10 inches, Weight under 8.8 Ibs)
The R&D of Dog Remote Training Collar
https://palpet.us/
service©patpet.com
©PAT P ET
1-855-888-9922
Shenzhen Patpet Technology Co., Ltd
Add No. 59-63, The 2nd Industrial Park, Flouting,
Shajing Street. Baoan District, Shenzhen, China
Thanks for purchasing!
TheA01 No Bark Collar is designed to let dogs live safely, happily and get along with people more harmoniously.
WARNING Do not use with aggressive dogs.
Aggressive dog’s can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.
CAUTION Safety on-leash training.
It is vitally important that you and your dog remain safe while learning on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
CAUTION Risk of skin damage.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
Before you use the No Bark Collar, you must set up the product as below steps:
Install battery on the A01 No Bark Collar
CAUTION
Prepare the No Bark Collar
Note: Please do not install the contact points if this function is not be expected to use.
Assembly Collar
Turn on the A01 No Bark Collar
Turn off the No Bark Collar
NOTE: To extend the endurance of the battery, please turn off the collar when not in working mode.
Function Test
Work instruction
After power on, the led display shows the current value, the indicator light flashes in green every 4 seconds, if the indicator light flashes in red once every 4 seconds it mean the device is low battery.
Select A01 bark collar working mode:
NOTE: As a built-in safety feature, if your dog barks 11 times or more than 80 seconds, the collar will automatically shut off for 1 minute.
Please fit the collar properly to avoid over tight for the dog. When properly filled, you could put a finger between the collar and the dog’s neck.
Too loose: The collar will move around the dog’s neck, thus the shock stimulation cannot work effectively.
Too tight: It may cause injury for the dog skin and make the dog breathe difficulty.
Caution:
Product Specification
Change batteries for the unit under any below situations
1-Year Limited Lifetime Warranty
The original purchaser for this unit is provided with 1-YEAR WARRANTY. The warranty begins from the date of purchase. For
the first year, coverage is for both Parts and Labor on warranty repair services.
Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and labor cost related to the repair work out of warranty, are the customer’s responsibility. Labor cost will be variable depending on the work load. The limited lifetime warranty expires 5 years after a model ceased production.
To Qualify for the Warranty
A proof of purchase is required to initiate repair work for any models within warranty time. We strongly recommend customers to keep the original receipt. If the original receipt is not available, the production date of the unit will be judged by the S/N (serial number) . S/N may differ from the actual purchasing date, is the only method of judging the approximate purchasing date with the purchase proof absent.
Compliance
FCC-USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Modification or dismantling to this equipment not
expressly approved by Manufacture may void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
Shenzhen Patpet Technology Co., Ltd
https://patpet.com/
Become a dealer: [email protected]
After-service: [email protected]
@PatpetDogCollar
YouTube Video Guide
MADE IN CHINA
]]>Quick Start
Pet Nail Grinder :N10
User Manual
before using please read the manual carefully and keep it properly for reference
WARNTY CARD
PURCHASE DATE | TERM OF SERVICE |
GUEST | ADD. | NAME | ||
TEL. | ||||
POS | ADD. | NAME | ||
NAME | TEL. |
Product name | Pet Nail Grinder |
Charger | Input: AC100-240V 50/60Hz Output: DC5V 1000mA |
Battery type | Ni-MH battery 1.2V 600mAh x 3pcs |
Charging time | 3h |
Using time | 2h |
2 Speed using | 7000-8000/RPM |
Disposal of Battery
The inside is a rechargeable battery. Please take the battery out before discarding it and dispose of the battery in an environment-friendly way.
Shenzhen Patpet Technology Co., Ltd
https://patpet.com/
Become a dealer: [email protected]
After-service: [email protected]
@PatpetDogCollar
Youtube Video Guide
Made in Chaina
]]>No Bark Collar
User Manual
A12 No Bark Collar
Thanks for purchasing!
The Al2 No Bark Collar is designed to let dogs live safely, happily and get along with people more harmoniously.
WARNING
Do not use with aggressive dogs.
Aggressive dog’s can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.
CAUTION
Safety during on-leash training.
It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
CAUTION
Risk of skin damage.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers.
This condition is commonly known as bed sores.
A . Shock setting button
B . Shock Level display screen
C . On/Off Button (Sensitive adjust)
D . Contact Points
E . Microphone
F . Charging Port (with rubber cover)
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In the shutdown mode, short press to power on. In standby mode, press and hold 3S to turn off the power. Short press to adjust the sensitivity of trigger. “1-5” means the sensitivity is from low to high. |
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In standby mode, Short press to adjust the shock intensity level. Long press for 3 seconds to enter the test mode. |
Screen display | |
![]() |
” ![]() ![]() ![]() |
![]() |
(A) It automatically adjusts the shock level/vibration/sound according to the pet’s voice and frequency. |
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(C) The collar is charging. |
![]() |
(F) The collar is fully charged. |
![]() |
(L) Low battery. |
![]() |
(t) In test mode. |
Before you use the dog training collar, please set up the unit as below steps:
Charging the Collar
Tips:
Note:
Please use the Output: DC 5V 500-800mA charger to charge the product.
Don’t use a charger that does not meet the specifications to charge the product.
Prepare the Collar
Turn on the Collar
Turn off the Collar
Press and hold the Button until the screen comes off. (This takes approximately 3 seconds).
Assembly the Collar
Refer to the figure below to assemble the rope and collar
You can also watch the operation video directly in the following two ways .
We recommend that you perform a functional test before using the Al2 collar.
Please fit the collar properly so that the Contact Points press firmly against the dog’s skin. When properly fitted, you should be able to put a finger in between the Collar and dog’s neck.
Too loose:
The Collar will move around the dog’s neck, the Contact Points may hurt the dog’s skin.
Too tight:
It may cause dog’s to breathe hard.
Caution:
Product Specification
Battery Type | Rechargeable, lithium-polymer battery |
Battery Life(typical use) | 8 days |
Waterproof | Yes. |
Operating temperature | From 0-40°C(from 32-104°F) |
The unit needs to be charged under any of the below situations
Frequently Asked Questions | |
Is the beep/Shock safe for my pet? | While the beep/Shock is unpleasant, it is harmless to your pet. Electronic training device requires interaction and training from the owner to achieve desired results. |
How old does my pet have to be before using Collar? | Pets should be at least 6 months old before using the Collar. |
Once my pet is trained and do not bark no long, will he have to continue to wear the Collar? | Probably not. You may need to reinforce training with the Collar from time to time. |
Does the collar beep/ Shock to my pet all the time if he do not stop barking? | No, in the 80 seconds underwear collar work up to 10 times in a row. If the 80-second underwear collar can’t stop the barking, the collar will stop working for 1 minute, and the time will be re-timed after 1 minute. Prevent pets from getting hurt. |
Is the Collar waterproof? | Can withstand rain, but can not be soaked in water. |
My dog keep barking, the collar seem to does not work | ·Make sure the Collar has been turned on. · The battery( s) may be low in Collar, recharge it. ·Collar’s Contact Points are too loose. Refer to “Collar Fitting” for more information. |
The Collar will not turn on. | Make sure the Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours. |
The collar is not holding a charge. | ·When the collar is charging, the screen will display “C”. If not, check the power and charging cables. |
1-Year Limited Lifetime Warranty
The original purchaser for this unit is provided with 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.
Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out-of-warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.
To Qualify for the Warranty
All products must provided a proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of unit by the serial number. Serial number estimates can differ from the actual purchase date. Aserial number estimate is the only method of determining an approximate date of purchase without a proof of purchase.
Not Covered Under Warranty
We DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an
authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product series will not be covered. All replacement costs for either the remote or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work.
We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the quick start before sending it back for Service. The cost of shipping products under warranty back is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.
Compliance FCC-USA
This device complies with part 15 of the FCC Rules. Operation is subjectto the following two conditions:
CAUTION:
Modification or dismantling to this equipment not expressly approved by Manufacture may void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.lf this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Shenzhen Patpet Technology Co, Ltd
https://patpet.com/
Become a dealer: [email protected]
After-service: [email protected]
@PatpetDogCollar
Youtube Video Guide
Remote Training Collar
operating and training guide
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
WARNING
Not for use with aggressive dogs. Do not use this Product if your dog is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.
CAUTION
Safety during on-leash training. It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
CAUTION
Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.
600M remote Training Range
User Expandable to a Tow-dog System
Tone, Vibration, and Shock Commands
16 Adjustable Progressive Intensity Levels for Vibration and Shock
Blue Backlit LCD Indicating Intensity Level and Battery
2-hour Rapid Charging Lithium Polymer Battery
100% Waterproof for Receiver
Innovative Blind Operation with Touch Distinguishing Mode Buttons
Transmitter
Receiver Collar
Step 1.
How to turn the p-collar 620 on/of
To turn the Transmitter on
The blue backlight on the display stays on for approximately 30 seconds after a button press. After that with no button press, the blue backlight shuts off first, and if no button press with another five minutes, the display shuts off and the Transmitter goes into battery conservation mode. Pressing any button will turn the display back on.
To turn the Receiver Collar on
To turn the Receiver Collar off
Note: To extend the life of the bakeries, turn the Receiver Collar off when it is not in use.
Step2
Tone Only Bu¥on (Black with Bar):
Sends an audible tone to the collar. No stimulation is delivered. Vibration Only Button(Orange with Dot) /Shock Only Button(Black with Bar):
Delivers vibration/shock through the Contact Points on the Receiver Collar at the level shown on the Digital Display. When held down for 10 consecutive seconds, the Transmitter will “time-out”, and vibration/shock cannot be delivered for 5 seconds. You must release and press the button again aXer the 5 second time-out period, before additional vibration/shock can be delivered.
Dog 1/2 Toggle Switch
Located on the upper left face of the Transmitter is a toggle switch, allowing a switch between Dog 1 and Dog 2.
Vibra/Shock Up Button (+): Increases vibration/shock Level by 1.
Vibra/Shock Down BuNon (-): Decrease vibration/shock Level by 1.
Step3
The Receiver/Collar should be fitted so that the surgical stainless steel contact points press firmly against the dog’s skin. When properly fitted, you should be able to fit a finger or two snugly in between the collar and your dog’s skin. When properly fitted, the Receiver/Collar should not move on the dog. The best location for the Receiver/Collar box is either side of the dog’s windpipe.
A loose fit can allow the Receiver/Collar to move around on the dog’s neck. When this happens, the contact points may rub the skin and cause irritation. If the Receiver/Collar is too tight, the dogs may have difficulty breathing.
Step 4
The unit comes with Up and Down buttons to control the Vibration/Shock Level, with Level 1 being the lowest level and Level 16 being the highest. The level of Vibration/Shock best suited for your dog depends on your dog’s temperament and threshold for Vibration/Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Vibration/Shock with a mild reaction, such as a tensing of the neck muscles. The Vibration/Shock Level may vary depending on the training situation. When highly distracted, dogs will require a higher level of Vibration/Shock.
Step 5
The unit has a 600 meters range. The range may vary depending on the way the Transmitter is held. Hold the Transmitter away from your body to receive the greatest range. For maximum signal strength, keep the device properly charged.
Step 6
![]() |
Indicates Vibration/Shock levels ranging from 1-16, and appears in the middle part. |
![]() |
Indicates the active dog receiver and appears in the left part. |
![]() |
Indicates battery’s power level. Note: The battery indicator will flash every second to indicate a low battery. |
Transmitter LED Indicator Light — Fun4ion and Response
Button | Button Fun4ion | Transmitter Indicator Light Response |
TONE (Black w/ Bar) | Delivers audible tone to collar | Red LED on for length of button press |
VIBRA (Orange w/ Dot) | Delivers vibration to collar base on current level shown on Digital Display (vibration will time-out for 5 seconds if pressed continuously for 10 seconds and will reset after timeout period) | Red LED on for length of button press |
SHOCK (Black w/ Bar) | Delivers shock to collar base on current level shown on Digital Display (shock will time-out for 5 seconds if pressed continuously for 10 seconds and will reset after timeout period) | Red LED on for length of button press |
TONE and VlBRA Buttons held simultaneously | Transmits Pairing command to Receiver COllar | Red LED on for length of button press |
Receiver Indicator Light — Function and Response
Receiver Collar Function | Green LED Response |
Power on | Flashes once |
Normal operation – Good battery | 1 flash every 5 seconds |
Training tone | On length of TONE button press |
In pairing position | Flashes once every second within 16 seconds |
Pairing Complete | Flashes rapidly for five times |
Charging Complete | On length of the charger connected |
Receiver Collar Function | Red LED Response |
Power off | On for 3 seconds |
Normal operation – Low battery | Flashes rapidly |
Vibration/Shock | On length of VIBRA/SHOCK button press |
Charging | On length of charging within 2-3 hours |
Step7
The unit uses Lithium-Polymer batteries.
Recharge the unit if:
The indicator light on the collar is emitting a red color and flashes rapidly. The 3 bar indicator on the Transmitter LCD shows just 1 bar. The indicator light on the Transmitter or Receiver will not come on. The indicator light on the Transmitter or Receiver comes on momentarily when any of the Mode Buttons is pushed.
Battery Charging Procedure
NOTE: The unit has a partial charge when it leaves our facility, upon receipt of the collar, be sure to give it a 4-hour initial charge before the first use.
Note: The Battery Indicator on the Transmitter will scroll and the indicator light in steady red while charging; and the Battery Indicator will become steady, and the LED Indicator Light flashes when fully charged.
The indicator light on the Receiver Collar will be in steady red while charging and the green light turned on when fully charged.
Step 8
If your Receiver Collar does not beep when the TONE Button of the Remote Transmitter is pushed, or if you feel the Receiver Collar is not responding to the Remote Transmitter, follow these steps to pair:
Two Dog System
NOTE: If you wish to add another Receiver Collar to the training system, extra Receiver Collars are available where you bought your unit.
Remote Transmitter
Step 9
Save the Test Light for future testing. Note: If the Test Light does not flash, recharge the Receiver and re-test. If Test Light still does not flash, contact us for Customer Service.
Training Guide
WARNING
Never use the Remote Training Collar to correct or eliminate any form of aggressive behavior. We recommend you to consult your local veterinarian or professional trainer to determine if your pet might be aggressive. See page 3 for more information.
Frequently Asked Question |
|
ls the Vibration/Shock safe for my pet? | While the Vibration/Shock is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results. |
How old does my pet have to be before using the Remote Training Collar? | Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”. Pets should be at least 6 months old before using the Training Collar. |
Once my pet is trained and has been obeying my œmmands, will he have to œntinue to wear the Reæiver Collar? | Probably not. You may need to reinforce training with the Receiver Collar from time to time. |
Is the Receiver Collar waterproof? | Yes. |
Will I get exa4ly 600 meters of range with the Remote Training CollaP | The range of the Remote Training will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. See “To maximize the distance” for tips on maximizing your range. |
How long can I œntinuously deliver Vibration/ Shock to my pet? | The maximum amount of time you can press the Vibration/Shock Button and deliver Vibration/Shock to your pet continuously is 10 seconds. After this, there’s a time-out and Vibration/Shock cannot be delivered for 5 seconds. After the 5 second time-out period, Button can be pressed and Vibration/Shock can be delivered again. |
Troubleshooting |
|
My pet does not respond when I press a button. | • Make sure the Receiver Collar has been turned on. • If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote Transmitter or Receiver Collar. • Terrain, weather, vegetation, transmission from other radio devices, and many other factors can impact the amount of range you have with the unit. • Test the Receiver Collar. See “How to use the Test Light” for details. • Increase the Vibration/Shock Level. Refer to “How to find the best Vibration/Shock Level” for more information. • Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to “Collar fitting” for more information. |
The Receiver Collar will not turn on. | • Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours. |
The Receiver Collar is not responding to the Remote Transmitter. | • Verify the Receiver Collar is on.
• if the Indicator Light does not come on when any button is pressed on the Transmitter, ensure that the batteries are fully charged. • If the first two solutions did not resolve your problem, see “How to pair the Remote Transmitter & the Receiver Collar”. |
1-Year Limited Lifetime Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY.
The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.
Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out-of-warranty repair work, are the customer’s responsibility.
Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.
To Qualify for the Warranty
All products must provide proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If proof of purchase is not available at the time of service, we will estimate the age of the unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without proof of purchase.
Not Covered Under Warranty
We DO NOT offer a warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase.
Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant Transmitters and the Water Resistant Receivers of our product series will not be covered. All replacement costs for either the transmitter or receiver will be the owner’s responsibility.
The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. Battery replacement by the customer during the first year of the Limited Lifetime Warranty is not recommended. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will void the warranty. We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the Operating and Training Guide before sending it back for Service. The cost of shipping products under warranty back is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period.
A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.
Compliance
FCC – USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Size | Neck (in) | Chest Measurement (in) | Back Length (in) | Type |
Mini | 7.8-8.6 | 9.8-11.8 | 7.5 | Chihuahua, Yorkshire Terrier |
Small | 7.8-9.5 | 11.4-14.2 | 9 | Chihuahua, Yorkshire Terrier, Poodle, Pomeranian |
Medium | 9 11 | 13.7-16.5 | 11 | Maltese Dog, Shih Tzu |
Large | 10.6-12.2 | 16.2-18.5 | 12.2 | Miniature Schnauzer,
Pekingese |
Large | 11.8-13.4 | 18.1-20.8 | 13.8 | Schnauzer, English Cocker Spaniel |
Large | 13-14.5 | 20.5-23.2 | 15.7 | Beagle |
Huge | 17-18.9 | 30-33 | 23.6 | Husky |
18.5-20.5 | 34.6-38.2 | 25.6 | Labrador Retriever | |
21.6-24.4 | 36.2-39.3 | 27.5 | Golden Retriever, Old English Sheepdog |
Large Dog (Body height above 24 inch, Weight above 88 lbs)
Medium Dog (Height 16-24 inch, Weight 24.2-66 lbs)
Small Dog (Height 10-16 inch, Weight 8.8-22 Ibs)
Mini Dog (Height under 10 inch, Weight under 8.8 lbs)
Shenzhen Patpet Technology Co, Ltd
https://patpet.com/
Become a dealer: [email protected]
After-service: [email protected]
@PatpetDogCollar
Youtube Video Guide
Dog Training Collar
p-collar 301
Quick Start
Please read the quick start before beginning.
Patpet dog training collar is designed to let dogs live safely, happily and get along with people more harmoniously.
WARNING
Do not use with aggressive dogs.
Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.
CAUTION
Safety during on-leash training.
It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
CAUTION Risk of skin damage.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
Remote
Receiver Collar
A. LED Indicator | J. Shock Button |
B. Tone Button | K. Battery Capacity Display |
C. Level + | L. Channel Display |
D. Level – | M. High Shock Level Warning |
E. Vibration Button | N. Contact Points |
F. Vibration Level Display | O. Conductive Silicone Covers |
G. Shock Level Display | P. LED Indicator |
H. On/Off Button | Q. On/Off Button |
I. Channel Conversion Button ♦ Press and Hold it for setting ♦ Vibration&Shock Level |
Before you can use the Dog Training Collar, you must set up the product using the steps below:
Prepare the Remote
Install battery on the Remote
Turn-ON/OFF the Remote
Prepare the Receiver
Install battery on the Receiver
Install the Contact Points & Conductive Silicone
1. Select the correct Contact Points and Conductive Silicone length for your dog’s coat type:
Note:
Assemble Collar Strap
Turn on the Receiver Collar
Turn o ff the Receiver Collar
Function Test
We recommend you experience the different shock/vibration levels firsthand on yourself. Please begin at the lowest level, then increase the level gradually to your personal comfort level.You can do as below
NOTE: Continuous stimulation will transmit for no more the 10 continuous seconds. To reactivate, release and repress the button.
![]() |
Vibration: send vibration command ranging1-8 to the Receiver Collar. |
![]() |
Tone: send a tone with a non-adjustable level to the Receiver Collar. |
![]() |
Shock: sends shock command ranging 1-16 to the Receiver Collar. A warning sign![]() |
![]() |
Channel Conversion: Press shortly once to switch dog ![]() ![]() Level display flashes, press +/- to adjust levels. |
![]() |
increase the Shock/Vibration Level. |
![]() |
Decrease the Shock/Vibration Level. |
Note:
Shock Function Test
As a Screw Driver
Use the Test Lamp to tighten or loosen the Contact Points when preparing the Receiver Collar.
Pair the Remote and the Receiver Collar
Pairing a Second Collar with the Remote
Selecting The Contact Points and The Conductive Silicone Covers
For the best results, select the correct Contact Points based on your dog’s coat.
Fit the Training Fitting
Please fit the collar properly so that the Contact Points press firmly against the dog’s skin. When properly fitted, you can be able to put a finger in between the Receiver Collar and dog’s neck.
Too loose: the Receiver Collar will move around the dog’s neck, the friction of Contact Points may hurt the dog’s skin.
Too tight: it may cause dog’s to breathe hard.
Caution: 1.Do not shave the pet’s neck as this may increase the risk of skin irritation. 2.The collar should not be worn for more than 12 hours per day. Or it may cause harm to dog’s skin.
Find the Best Shock Level for Your Pet
The unit comes with Up and Down buttons to control the Shock Level, with Level 1 being the lowest level and Level 16 being the highest.
The most suitable shock level depends on your dog’s temperament and threshold for Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Shock with a mild reaction, such as a flick of the ear, a lick of the lips, a tensing of the neck muscles etc. The Shock Level may vary depending on the training situation. When highly distracted, dogs will require a higher level of Shock.
Product Specification
Battery Type | AAA(LR03) battery |
Battery Life(typical use) | Remote: 60 days Receiver: 30 days |
Remote Waterproof Rating | Non-Waterproof(Keep away from water) |
Receiver Waterproof Rating | IEC 60529 IPX5, rain proof |
Operating temperature range | From 0-40°C(from 32-104°F) |
Wireless Power | 10mW |
Wireless Range | 300m(984 feet) |
The batteries need replaced under the situations below
Frequently Asked Questions | |
Is the Vibration/Shock safe for my pet? | While the Vibration/Shock is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results. |
How old does my pet have to be before using the Remote Training Collar? | Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”.Pets should be at least 6 months old before using the Training Collar. |
Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar? | Probably not. But you need to reinforce the behaviors with adding treats and praise.
After all, the object of training collar is not to use it finally.. |
Is the Receiver Collar water resistant? | Yes. |
Will I get exactly 984 feet of range with the Remote Training Collar? | The range of the Remote Training will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. |
How long can I continuously deliver Vibration/Shock to my pet? | The maximum amount of time you can press the Vibration/Shock Button and deliver Vibration/Shock to your pet continuously is 10 seconds. After this, there will be a pause, the signal cannot be transmitted for about 5 seconds. After the 5 second time-out period, Button can be pressed and Vibration/Shock can be delivered again. |
Troubleshooting guide | |
My pet does not respond when I press a button. |
|
The Receiver Collar will not turn on |
|
The Receiver Collar is not responding to the Remote. |
|
1-Year Limited Lifetime Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.
Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out of warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires after 5 years when a model is discontinued from production.
To Qualify for the Warranty
A proof of purchase is required for all products to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of unit by the serial number. which may differ from the actual purchase date, but the serial number is also the only method of determining an approximate date of purchase without a proof of purchase.
Not Covered Under Warranty
We DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please
send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product
series will not be covered. All replacement costs for either the remote or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the quick start before sending it back for Service. The postage
of shipping to us under warranty is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period.A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.
Compliance
This device complies with part 15 of the FCC Rules. Operation is subjected to the following two conditions:
CAUTION: Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user”s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Shenzhen Patpet Technology Co, Ltd
https://patpet.com/
Become a dealer: [email protected]
After-service: [email protected]
@PatpetDogCollar
Youtube Video Guide
MADE IN CHINA