Kwikset Smart Key Lock Instruction Manual

INSTRUCTIONS TO REKEY YOUR SMARTKEY LOCK. Definition of Rekey: Resetting your cylinder to work with a different Kwikset key. Save these instructions and the SmartKey tool to use when you want to rekey your lock.

TO REKEY YOUR LOCK

FOLLOW STEPS BELOW – READING EACH STEP COMPLETELY BEFORE BEGINNING! (Note, deadbolt product shown but rekeying instructions are the same for all products with the SmartKey feature.)

1. Make sure lock is mounted on door and that the door is opened from the door frame.
2. Insert the key that currently works with the lock, see figure A.
3. Rotate the key 1/4 turn to a horizontal position. See figure B.
4. With the key in the horizontal position, insert the SmartKey tool fully and firmly into the SmartKey tool hole. See figure C. Then remove the SmartKey tool.
5. Now, keeping the key horizontal, carefully remove the key. (Note: If key does not remove, repeat step 4 – above.)
6. Referring to figure D, insert the new key , making sure key away from the horizontal position.
7. Referring to figure E, rotate the new key (1/4 turn) to the vertical position.
8. Now, rotate the new key back to the horizontal position and try to remove the key.
   • If key does remove, you have successfully rekeyed your lock.
   • If key does remove, rekeying was not successful and you should – reinsert that key, and repeat steps 4, 7 and 8.
   • If problem persists call the number below.

1-800-327-5625 USA & CANADA

What size door does this fit?

It will fit a standard exterior door which can have a width of 30″ to 36″ and 80″ high. Their are two standard setbacks for the latch bolt and this one fits either 2 3/8″ Or 2 3/4″ Backset applications. Most exterior doors are 1-3/4″ thick and this one works for that or the door could be thinner also and it would work.

Should there be one or two door locks in the $ 30 set?

Yes for that price. There should be two piece door set. Because my self it really helped out when they can use the same key for both and it’s good because you could change out the key for a new key without going to a key shop for new ones.

Do the latches come with the round collars or just rectangle plate for the door strike?

It only came with the plate

How many doors is this kit for?

One set (four pieces) per one door. Bottom lock and top lock inside the door and bottom lock and top lock outside the door.

Does this come with the tool to rekey? Or must you buy that tool separate?

It conned with a tool to rekey…. it’s tall simple actually.

Is the tylo or Juno series better?

Juno is grade 2 and Tylo is grade 3 and feels cheaper to me.

is this set smartkey? picture dosent show?

Yes this is the smart key

Is this easy to install?

If the new door is pre-drilled or if you are changing an existing lock set this is very easy to install. Also there are many YouTube videos that show how to install.

Can you key this lock to your current key?

Yes. As long as the style of key is the same.

Why does the deadbolt and knob open/close in two different directions?

It all depends on which type of door you install it on

what type of bore hole measurements can these fit into? specific measurements?

2 1/8”

Does this come with a set of keys?

Yes.

will it fit a door 1 1/2′ thick?

Yes. 1 1/2 to 1 3/4 door. The two long screws will do the job.

Does it include the strike plate also?

Yes, it includes the strike plate.

Does anyone know the difference between the tylo and the juno series of these locks? juno seems more expensive. is it better?

Tylo is the basic design of Kwikset lock. Juno is a more circular design

Will this fit a door with a 2in bore hole in the door for the actual handle?

Very

Does this stay locked after opening from inside, meaning it stays locked until you unlock it but can open & close?

No.

Is this just the exterior pack, or does it have the interior also?

It has the matching interior knob and deadbolt lock.

Installation & Programming Manual

● Prepare door, per additional instructions (included) before installing unit.
● IMPORTANT: Read instructions completely before beginning installation.
● Refer to “Quick Reference” area and illustrations to identify components.

√  Use the checklist below to assure completion of important steps.

□ ATTACH CONNECTOR …………………………………… Section 6
□ PROGRAM CODE(S) …………………………………………. Section 10 a, b, c
□ VERIFY OPERATION ……………………………………… Section 10 d

40490-01 SmartCode Lever Manual

a. Determine your backset, see figure 1.

b. If the backset measured 2-3/4” (70mm), adjust the latch as follows: Using fingers, grasp the spring pin and move it down and over to the 2-3/4” (70mm) slot. (See figure 2).

c. Prepare latch.

(1) Insert latch into the backplate,
(2) Insert latch and backplate into the door with the slant of bolt facing in the direction that the door closes.
(3) Place the desired faceplate cover backplate and fasten with two small screws.

Align collar opening with the shape of the bolt and slide it on until the catch pins of latch snap into the pinholes of the collar. Install latch with the slant of bolt facing in the direction that the door closes. Use a woodblock to install the latch. Note, should collar require removal, squeeze collar hard at sides and remove.

d. Install strike plate onto door jamb using two small screws. Minor loose door fit may be reduced by adjusting tang. Note, the lock will not lock properly if the smaller bolt of latch enters the strike hole. Reposition strike plate if required.

a. Remove the cover from the assembly by sliding the cover up and off, see figure. 3
b. Remove the battery case from the interior assembly by lifting the case up and out and set aside,  see figure 4.

Important before proceeding:
1. Verify that position #2 of the “Settings Switch” is in the OFF position. (Refer to section 11.)
2. Work with the door open (away from the jamb) to avoid accidental lockout.

Place the exterior assembly flush onto the door, threading the wire harness under the latch.

Route the connector of the wire harness through the slot at top of the mounting plate.  Insert the long screws to engage exterior assembly. Tighten screws to secure –  making sure that both the plate and the exterior assembly are flush against the door and vertically aligned with the edge of the door.

Insert the half-round spindle through the latch fully – to engage with the exterior assembly.

Important Note: To prevent damage, always handle the wire harness at the connector (do not pull wires).

a. Align the connector with the connector port of the interior assembly, matching notch to slot.
b. Once aligned, push the connector in firmly to connect.

a. Tucking any excess wire back into the slot of the mounting plate, place the interior assembly on the door, aligning the spindles with the spindle slots of interior assembly.

b. Once flush on the door, insert and tighten small screws to secure assembly onto the mounting plate.

Small Screws

Note: To aid insertion of screws, approach the screw holes with the screw loaded onto the screwdriver.

a Check both the interior and the exterior assemblies, to make sure the set screw is located on the opposite side, (the side furthest away from the latch bolt). If correctly positioned proceed to step c, if it is not on the proper side, remove and switch the set screw as directed in the following step – step b.

b. Using the tool provided, remove the set screw by unscrewing it in a clockwise direction (this is the reverse direction of what might feel normal). Reposition set screw to  the other side and screw it in fully, using a counterclock direction (again this is the reverse of the normal direction).

c. Install interior lever and tighten set screw clockwise.

d. To install the exterior lever, first remove the key from the cylinder and insert the cylinder into the lever shaft, making sure the sleeve of cylinder is positioned near the keyway. Note that the cylinder will not seat back fully at this time. Slide the lever on smoothly, aligning ribs inside the lever with the lever shaft (lever will not seat all the way until completing step e).

e. Insert the key into the cylinder and rotate it clockwise to the horizontal position, then press the lever to seat into the assembly. With the key still in the horizontal position, tighten the set screw clockwise to secure the lever.

f. Test the locking and unlocking function.
If you cannot lock the unit from the exterior or cannot rotate the interior turn piece, proceed with the following steps to remedy the situation. 1. Insert the key and rotate clockwise to the horizontal position.  2. Loosen the set screw and pull the lever away from the unit, about 1/4”. 3. Rotate the key 180°  clockwise. With the key remaining in the horizontal position, push the lever back to the seat and tighten the set screw. 4. Test the locking and unlocking function and repeat these steps if required.

Action of exterior lever: When the unit is in the locked position the exterior lever is still allowed to turn, but it will not retract the latch. When the unit is in the unlocked position, the exterior lever will turn firmly, retracting the latch for entry.

Important note should you need to remove the exterior lever: 1. insert the key into the exterior lever and rotate clockwise to a horizontal (unlocked) position. 2.  Loosen set screw and pull the lever, cylinder, and key – away from keypad assembly.

Important note: This product has a panic-free interior, which will allow the interior lever to always retract the latch and allow exit. Caution: if you exit and plan re-entry without a key or code, make sure the turn button on the interior lever is in the unlocked (horizontal) position before exiting.

Install the new batteries as indicated in the illustration. Make sure batteries lie flat in the holder. For best performance, rechargeable batteries are not recommended.

Do not dispose of in fire, recharge, put in backward, disassemble, mix with used or other battery types. May explode or leak and cause personal injury.

b. Install battery pack into a unit as shown. The unit will beep and the LED will flash green.

How the keypad works:

Each button represents two numbers (i.e. 1 and 2 for the first button). You only need to push the button once to get either 1 or 2. For example: If  your code is 1-2-5-6-8,

■ Press the 12 button once to get number 1.
■ Press the 12 button once to get number 2.
■ Then press the 56 button once to get number 5.
■ Then press the 56 button once to get number 6.
■ Finally press the 78 button once to get number 8.

● A programmed code can be from four (4) to eight (8) digits long.
● For maximum security an 8 digit code is recommended.
● Up to 4 user codes can be entered.
● Excess delay in the programming steps once started will cause unit to beep twice and will require you to restart from step (10a).

Programming the 1st user code.
a. Press the program button on the interior unit once.
b. Enter in 4 to 8 digit code onto the keypad.
c. Press the “LOCK” button to save code.
d. Press the “LOCK” button and re-enter the code to test. The unit should go to the unlocked position allowing the exterior lever to retract the latch. If it does not go to the unlock position, repeat steps (a) through (c).

Note: Programming instructions can also be found on interior of lock.

Programming the 2nd user code.
a. Press the program button on the interior unit twice.
b. Enter in 4 to 8 digit code onto the keypad.
c. Press the “LOCK” button to save code.
d.Press the “LOCK” button and re-enter the code to test. The unit should go to the unlocked position allowing the exterior lever to retract the latch. If it does not go to the unlock position, repeat steps (a) through (c).

10. Continued…..

Programming the 3rd user code.
a. Press the program button on the interior unit three times.
b. Enter in 4 to 8 digit code onto the keypad.
c. Press the “LOCK” button to save code.
d. Press the “LOCK” button and re-enter the code to test. The unit should go to the unlocked position allowing the exterior lever to retract the latch. If it does not go to the unlock position, repeat steps (a) through (c).

Programming the 4th user code.
a. Press the program button on the interior unit four times.
b. Enter in 4 to 8 digit code onto the keypad.
c. Press the “LOCK” button to save code.
d. Press the “LOCK” button and re-enter the code to test. The unit should go to the unlocked position allowing the exterior lever to retract the latch. If it does not go to the unlock position, repeat steps (a) through (c).

CAUTION: Prevent unauthorized entry. This lock can be opened using four different codes that are randomly set at the factory. Upon installation and set-up, replace all of these codes with your own. Since anyone with access to the power board can change these codes, you must restrict access to the power board and routinely check both codes to assure they have not been altered without your knowledge.

Switch #1 Status LED blinks every 5 seconds when in the ON position. Note: The low battery RED LED cannot be disabled.

Switch #2  Enables the AUTO LOCK when in the ON position. With Auto-Lock enabled, SmartCode will automatically relock the door 30 seconds after unlocking.

Switch #3  Enables the AUDIO sound (Beeper) when in the ON position. The keypad will now light red/green when buttons are pressed.

Switch #4 Extra switch with NO FUNCTION.

Hint: for easier access, use a ballpoint pen to operate the switches.

a. Once you have completed setup and programming, you can install the cover. Position cover over the unit and press it onto the top portion of the unit. Once it is flush against the door, slide it down into place.

b. Optional : To avoid tampering you may choose to secure the cover by installing a small screw to both sides of the cover – using the hex wrench supplied.

1. The interior LED
   ● Regardless of switch #1 position, under “Low Battery” condition – red LED will flash every 5 seconds.
2. The exterior Keypad (when switch #3 is OFF).
   ● After a correct code is entered, the keypad will flash red multiple times for approximately 3 seconds.
3. The Audio Indicator (when switch #3 is in the ON position).
   ● After a correct code is entered the unit beeps multiple times for approximately 3 seconds.
   Note: For future battery replacement, remove the battery pack, replace batteries (see section 9), and simply reinsert the battery pack as shown, a beep and a Green LED flash will indicate success.

a. Keypad Back Light
● When the door is in the locked position, press the lock button to light up the keypad. In a “very low battery” condition the keypad will not light up.
b. Keypad light signals
● Switch 3 off – the keypad will flash red every time you press a button.
● Low Battery Warning – After a correct code is entered, the keypad will flash red multiple times for approximately 3 seconds.
● Incorrect Codes Entered – when three incorrect codes are entered into the SmartCode the keypad will flash red and the beeper will sound for 15 seconds. The keypad will not allow input for 60 seconds after which you can re-enter a code and try again.

Q: How long will the Smart Code operate on a set of batteries?
A: Based on 15 operations per day, a single set of Alkaline batteries will operate the SmartCode for over 2 years.
Q: What type of batteries do you recommend?
A: For best results, use new non-rechargeable Alkaline batteries only.
Q: I just installed a Smart Code on my door but it does not operate correctly
A: Make sure you have installed the cylinder properly, review step 8.
Q: I removed the battery pack momentarily and my lock does not work anymore.
A: The system did not initialize properly due to the remaining charge. To correctly perform the following:

a. Remove the battery pack
b. Press “Program” button three times
c. Wait 10 seconds.
d. Insert battery pack.
e. The system should flash the Green LED and beep, indicating proper initialization
f. Repeat a-d if initialization failed

Q: I am planning to be away for several months; will my lock operate when I get back?
A: When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle.  See also Questions and Answers below.

Q: What settings should I use to get the maximum battery life out of my lock?
A: Set “Status LED” (SW1) and “Auto-lock” (SW2) to the off position.

WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.

For , call
1-800-327-5625 for USA & CANADA
or visit, www.kwikset.com

For Weiser product, call
1-800-677-5625 USA, 1-800-501-9471 CANADA
or visit, www.weiserlock.com

Kwikset 64452/03 kevo 2nd Generation
Installation and User Guide

Prepare the door and check dimensions

If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep.

Install the latch and strike

Install the exterior assembly

Install the interior assembly

Perform the door handing process

This step will teach the lock the orientation of your door and is crucial for lock operation.

OPTIONAL: Re-key the lock

If desired, the lock may be re-keyed to work with your existing key. See the supplied SmartKey Re-key instructions for more information.

Download the app and set up your smartphone

Download the Kevo app at kwikset.com/kevo/app or scan the QR code below.

Follow the instructions inside the app to create an account, enroll your first smartphone and send eKeys to family and friends.

Normal use

When using your phone to lock and unlock the door, make sure the phone is on, Bluetooth is enabled, and the Kevo app is running in the background.
You may hold the phone in your hand, pocket, bag or purse as long as there is a clear line of sight between the lock and the phone.

Locking the door

Touch the deadbolt rose. The light ring will spin blue, spin amber, then flash amber, and you will hear one beep. The door will lock.

Unlocking the door

Touch the deadbolt rose. The light ring will spin blue, spin green, then flash green, and you will hear two beeps. The door will unlock.

Install the interior cover

Important information about the interior cover

If you want to keep the window locked

If you want to unlock the window (for quick access to back panel)

Kevo at a Glance

1. Touch Kevo anywhere on the metallic surface behind the light ring to lock and unlock.
2. Insert your SmartKey tool here when rekeying your lock to work with your existing key.
3. Changes color to communicate with you.
4. Insert your standard key here.
5. Only use to reset Kevo to delete all eKeys and fobs. See “System Reset” for more information.
6. Where all the programming features are located.
7. Use to enroll phones and fobs.
8. Engages with turn piece when interior cover is installed. When the cover is removed, the turn piece shaft can be used
   to manually lock and unlock the door.
9. Use to reset Kevo activation range.
10. Use to enable and disable the Status LED, Triple Touch Lock, Audio, and Auto-Lock.
11. Communicates whether the door is locked or unlocked and flashes red for a low battery alert. Can be turned on and off by Switch #1.

Kevo-Compatible Devices

Smartphones and Smart Devices
A Kevo-compatible smartphone (or other mobile internet-connected device or tablet) must have Bluetooth Smart Ready/ Bluetooth 4.0 and an app specific to the device must be installed. Find out if your device is compatible at www.kwikset.com/kevo/devices.

Kevo Fob
A Kevo Fob is a Bluetooth device that provides the same touch-to-open convenience as a smartphone.
Up to eight fobs can be enrolled in a single Kevo lock. A single fob can be enrolled in up to 25 different Kevo locks.
Note: You may choose to use only Kevo fobs, only smartphones or a mix of both in your Kevo system.

Standard Key
Always make sure you have access to your standard key.

Switches

Switch 1
Status LED
Door lock status LED blinks every 6 seconds. ON position is factory default.

Switch 2
Triple Touch Lock
See “Triple Touch Lock.” OFF position is factory default.

Switch 3
Audio
Beeping sound is heard during programming and normal operation. ON position is factory default.

Switch 4
Auto-Lock
Automatically re-locks door 30 seconds after unlocking. OFF position is factory default.

Triple Touch Lock and Auto-Lock

Triple Touch Lock allows you to lock the door from the outside without the use of a smartphone or fob. You might use Triple Touch Lock if you are using only a standard key in your system but wish to lock the door by touch, if your smartphone or fob is disabled, or if you have a visitor in your home that will leave and lock the door behind them.

To lock the door with this feature, touch the deadbolt rose three times, pausing briefly between each touch. The light ring will spin blue, spin amber, then flash amber, and you will hear one beep (if switch #3 is on).

To enable Triple Touch Lock, set Switch #2 to the ON position.

Auto-Lock will automatically re-lock the door 30 seconds after unlocking. To enable Auto-Lock, set Switch #4 to the ON position.

Both features are OFF by default.

CAUTION: With these feature enabled, it is possible to lock yourself outside if you don’t have an enrolled smartphone, Kevo fob or standard key with you.

System Reset

WARNING: Resetting your Kevo system will restore your lock to factory settings and delete all smartphones and fobs from Kevo’s memory.

If you wish to perform a system reset, press and hold the Reset button on the back panel for 10 seconds until the lock beeps and the light ring flashes red.

Phones: After a system reset, you will need to re-enroll and your Owner phone. You will still be able to send eKeys at no charge to anyone who previously had an active eKey at the time of reset.

Fobs: After a system reset, all fobs will need to be re-enrolled. See the online Troubleshooting guide for instructions.

Light Ring Notifications

Blue Spinning and Shutting Off: Kevo is unable to establish a connection with your device, and it will not lock or unlock. Make sure that your Bluetooth and Bluetooth Sharing (inside your phone’s privacy settings) are enabled, and make sure you are signed in to your Kevo app and that it’s running in the background.

Magenta Flash: Your device is outside of activation range, and it will not lock or unlock. See “Positioning Technology” on page 11. When locking and unlocking your door, make sure there is a clear line of sight between the lock and your device.

Teal Flash: Kevo was tapped while the door was already opening or closing.

Red Flash: Kevo has detected an unauthorized device within activation range, and it will not lock or unlock. An unauthorized phone is one with the Kevo app installed that does not have an eKey to your lock, and an unauthorized fob is one that has not been enrolled in your Kevo system.

Red Light Ring Warnings

Top Two LEDs are Solid Red: The AA batteries in the Kevo interior are low and need to be replaced.

Bottom LED is Solid Red: The fob battery (CR2025) is low and needs to be replaced. See the online Troubleshooting Guide at www.kwikset.com/kevo/support .

Side LEDs Flashing Red: The deadbolt has jammed. Check your door for alignment and make sure the latch bolt can operate smoothly.

Status LED Notifications

Amber flash
Door is locked

Green flash
Door is unlocked.

Red flash
The 4 AA batteries in the Kevo interior are low and need to be replaced.

Advanced Features

Positioning Technology
The Kevo smart lock features a unique positioning technology that can tell if your device is inside or outside your home to help prevent your door from being unlocked by unauthorized users while your device is inside.

For additional security, Kevo will also limit the activation range on the outside. The Kevo smart lock will learn about your entryway and the typical positions where you might keep your phone during normal use.

If you find that the Kevo activation range is not ideal for your use, you can reset what Kevo learned, and Kevo will learn your environment again. Quickly press and release the Positioning Technology button on the lock interior. Kevo will learn your environment again.

History Log
A history of the lock’s activity may be viewed through the Kevo app or by logging into the web portal: www.mykevo.com.

Notifications
The Kevo app can send notifications when the door is locked and unlocked by eKey holders. You can choose to receive the system’s default notifications or set up custom notifications to monitor a specific user or time frame.

Dual Factor Authentication
Kevo features an optional, added-security passcode that you can enable inside the app to be used in addition to the app’s password. Enabling the passcode will require you to enter a 4-digit PIN whenever you access the app, and it protects your Kevo account against unauthorized changes when your phone is unlocked.

Kevo Plus
With Kevo Plus, you will be able to lock and unlock your home and check whether your door is locked or unlocked when you are away from home. You can upgrade to Kevo Plus inside the Kevo app.
Visit www.kwikset.com/kevo/kevo-plus for more information.

Connect Smart Products
Connect Kevo to select smart products. In the Kevo app, tap the gear icon to connect to smart products (iOS only: select “Preferences”). Visit www.kwikset.com/kevo/support for more information.

Important Safeguards

1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Always have access to your lock’s standard key.
5. If using the Triple Touch Lock or Auto- Lock features, make sure to have your smartphone, fob or standard key with you to prevent locking yourself out.
6. Familiarize yourself with all light ring error notifications.
7. Replace low batteries immediately.

Preventing Inadvertent Unlocking of Your Door

WARNING: Failure to follow these safeguards could result in your lock opening inadvertently.

1. Avoid keeping and storing phones and fobs unnecessarily close to the lock when inside the home.
2. Restrict access to your Kevo lock’s back panel and routinely check your settings to ensure they have not been altered without your knowledge.
3. Protect the password to your Kevo app and web portal accounts.
4. When sending an eKey, always double-check that you are sending it to the correct recipient.
5. Protect and restrict access to your smartphone so that your app settings cannot be altered without your knowledge.
6. Enable the Kevo app’s security passcode so that your app settings cannot be altered without your knowledge.
7. When sending eKeys, be aware of the difference between an Admin user and other users in the system: an Admin user can send, disable and delete eKeys.
8. If your smartphone is lost or stolen, use the Kevo web portal (www.mykevo.com) to disable it.
9. If a fob in your Kevo system is lost or stolen, reset your lock to delete it from memory.

CAUTION: As with any radio-based technology, it should be noted that the accuracy and reliability of the Kevo lock’s inside-outside sensor cannot be guaranteed. Users should not rely solely on the Kevo lock’s sensor for security purposes and should always use caution. This manufacturer assumes no responsibility for incorrect results or damages resulting from the use of the Kevo lock’s sensor.
Certain home configurations may impede the Kevo lock’s sensor more than others. Example: Your home office is located next to your entryway, and part of the office extends past the front door, jutting into the front yard. If your device is being actively used in that office extension, the Kevo lock’s sensor could possibly detect the device as being outside of your home while that device is in active use.

WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.

Need Help?

www.kwikset.com/kevo/support

© 2016 Spectrum Brands, Inc.

• 1st Gen?
  Kevo Smart Lock, 2nd Gen features an all new, smaller and sleeker interior. The interior size has been dramatically reduced.
  Kevo Smart Lock, 1st Gen dimensions: 7.4″ x 3.25″ x 1.75″
  Kevo Smart Lock, 2nd Gen dimensions: 5.75″ x 2.75″ x 2″Furthermore, it is BHMA Grade 2 certified and UL listed for best residential security. Its interior also features a metal housing compared to the plastic housing of the Kevo Smart Lock, 1st Gen. The Kevo Smart Lock, 2nd Gen features a Bluetooth window that can be secured (optional) to prevent unauthorized access to the programming features for improved security. Optional 30-second Auto-locking is now also included. Overall Kevo Smart Lock, 2nd Gen is a much more refined and proven product compared to Kevo Smart Lock, 1st Gen.
• 10 issue.
  We’re pleased to share that Touch-to-Open® functionality is fully restored with Apple’s iOS 10.0.2 update. Upon downloading the latest iOS update, you will be able to use your Kevo lock with the app running in the background. If you’re still experiencing issues please do the following:
  1.  Delete App
  2.  Power the device off and on
  3.  Reinstall the app.
  If you are unable to update to iOS 10.0.2 at this time, please refer to the troubleshooting information
• How Will I Know When To Change The Batteries In My Kevo Smart Lock?
  Kevo Smart Lock will notify you when the batteries are low via your Kevo app and by the Status LED flashing red. The Kevo Smart Lock will also display two red lights at the top of the light ring when you lock or unlock it.
  To Change the Batteries:
  1. Remove the battery cover.
  2. Pull the battery pack out of the lock.
  3. Remove the old batteries and replace them with new ones, take care to orient them properly. Do not use a combination of old and new batteries.
  4. Put the battery pack back in the lock, making sure the word “DOOR” on the pack is at the top with the arrows pointing toward the door. Reinstall the battery cover.
• 1.  If using a smart device, hold the smart device close to the Kevo deadbolt and touch the lock. If your smart device doesn’t vibrate, and the Bluetooth symbol (located at the top of your screen) doesn’t flash, this is an indication that there is no Bluetooth communication.  Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app.  Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. You can change your Bluetooth sharing settings on an Apple device by navigating to Settings > Privacy > Bluetooth Sharing.
  2.  Make sure you are touching the Kevo on the deadbolt rose. The light ring will not react if you touch the face of the lock.
  3.  Make sure the batteries in the interior assembly are good and correctly installed. If you are using a Kevo fob, make sure the Kevo fob battery is good.  The  Kevo fob’s battery is good if its LED flashes green for a several seconds when you press the button on the fob.
  4.  Temporarily remove the interior Kevo assembly from the door, and make sure that both cables are connected tightly and not damaged.
  If the problem persists, call Kevo support 1-800-327-5625
• What Do The Colors On The Light Ring Mean?