hp DeskJet Ink Advantage 2700 All-in-One Series Printer

INSTALLATION Setup

1. Remove and discard all packaging, tape, and cardboard. Close the ink access door
2. Plug in and turn on the printer.
3. Install the required HP Smart software from 123.hp.com or your app store on a computer or mobile device.
4. Follow instructions in HP Smart to connect the printer to a network and finish setup
   1. If connecting the printer to Wi-Fi, your computer or mobile device must be near the printer during setup. See Reference Guide for Wi-Fi troubleshooting and tips

Get help with setup

Find setup information and videos online

hp.com/support/printer-setup
© Copyright 2021 HP Development Company, L.P. Printed in China Impreso en China Impresso na China
The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc

DeskJet 4152e All-in-One Printer
User Guide

DeskJet 4152e All-in-One Printer

Remove and discard all packaging, tape, and cardboard. Close the ink access door.Plug in and turn on the printer.

https://123.hp.com

Install the required HP Smart software from 123.hp.com or your app store on a computer or mobile device.

Follow the instructions in HP Smart to connect the printer to a network and finish the setup.
If connecting the printer to Wi-Fi, your computer or mobile device must be near the printer during the setup. See Reference Guide for Wi-Fi troubleshooting and tips.

Get help with setup
Find setup information and videos online.

hp.com/support/printer-setup

© Copyright 2021 HP Development Company, L.P.
Printed in China Imprimé en Chine Impreso en China
The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Android, Google Play, and the Google Play logo are trademarks of Google Inc.

Beautifully crafted for performance
Push the limits of productivity with unparalleled security, combined
with a powerhouse performance. With state-of-the-art security
features, powerful Intel processors, and an expansive 17-inch display – experience your best work, without limits.

Product overview

• Designed with your privacy in mind: State-of-the-art security features include Webcam Kill Switch and fingerprint reader.
• Seamless. Bold. Beautiful. With its all-metal chassis, this PC exudes unparalleled beauty. Premium design features include a brilliant backlit keyboard, and lifted hinge for a more ergonomic typing experience.
• Next level entertainment: Elevate your entertainment on a gorgeous Full HD, 3-way micro-edge display and watch DVDs with an optical disc drive.(39) HP speakers, custom-tuned in collaboration with experts at Bang & Olufsen, deliver rich, authentic sound. Don’t just listen – let the immersive experience move you.

Key specifications

• Operating system: Windows 10 Home(1)
• Processor: 10th Generation Intel® Core™ i7-10510U(2b)
• Display: 17.3-inch diagonal FHD IPS WLED-backlit touch screen (1920×1080)(39)
• Memory: 12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)
• Internal storage: 512 GB Intel® SSD + 32 GB Intel® Optane™ memory(55)(58b)
• Optical drive: DVD-Writer(6a)
• Graphics: NVIDIA® GeForce® MX250 (2 GB GDDR5 dedicated)(13)
• Sound: Bang & Olufsen with dual speakers
• Wireless: Intel® Wi-Fi 6 AX 200 (2×2)(19e) and Bluetooth® 5 Combo(26) (Supporting gigabit file transfer speeds)(7) (MU-MIMO supported)
• Camera: HP Wide Vision HD Camera with integrated dual array digital microphone(89)
• Product weight: 6.19 lb(76)
• Keyboard: Full-size island-style natural silver backlit keyboard with numeric keypad

Product features

• Windows 10 Home: Do great things confidently with the familiar feel of Windows – onlybetter.
• 10th generation Intel® Core™ processor: Uncompromised performance and productivity to enjoy immersive gaming and smooth streaming.(9)
• NVIDIA® GeForce® MX250 graphics: Elevate your multimedia experience over integrated graphics with fast performance and NVIDIA® Pascal™ architecture.
• Narrow bezel display: The narrow bezel optimizes your display by letting a larger screen fit into a smaller frame.
• Full HD IPS touchscreen: Control your entertainment right from the screen and get crystal-clear quality with 178° wide-viewing angles.(39)
• Webcam Kill Switch: Ensure your privacy with a physical switch that turns off your PC’s camera.
• Fingerprint reader: Seamlessly log in into your device in any position with the touch of your finger. Patented 3-D fingerprint technology ensures secure access.(9)
• Intel® Optane™ Memory H10 with Solid State Storage: Launch your most used apps at faster speeds. Accomplish more in less time with two breakthrough technologies in a single form factor while seamlessly loading heavy duty images and videos.(55)

Additional product features

• PCIe® NVMe™ SSD storage: Get up to 15x faster performance than a traditional hard drive.(58b)
• HP Fast Charge: Go from 0 to 50% charge in approximately 45 minutes.(78)
• HP Wide Vision HD Camera: 88-degree, wide-angle field of view for video chats with the whole family.(89)
• Effortlessly connected: Enjoy a smoother wireless experience with Wi-Fi 6 (2×2) and Bluetooth® 5.0 combo, all your connections are solid and up to 3x faster file transfer speeds than Wi-Fi 5.(19e)(19f)(26)
• Gigabit Wi-Fi: Ultra-fast Wi-Fi supporting gigabit speeds.(7)
• MU-MIMO supported: Pair with a MU-MIMO router for a smoother online experience in multi-device homes.
• McAfee LiveSafe™: Protect your operating system with a free 30-day McAfee LiveSafe™ trial.(8)

Energy efficiency your way

HP is committed to global citizenship and environmental responsibility. Do the
environment—and your wallet—a favor when you use the HP ENVY Laptop that meets strict energy-efficiency and helps reduce your carbon footprint.

• ENERGY STAR® certified(62)
• EPEAT® Silver registered(27)
• Low Halogen(61)
• Mercury-free display backlights
• Arsenic-free display glass

Warranty and support

Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada and Latin America.

Included with your product:

• HP’s Hardware Limited Warranty: Full warranty details are included with your product.
• Technical Support for Software & initial set-up: Warranty details are included with your product.

Support Options:

• HP Support Assistant – HPSA: Optimized to enhance your support experience. Help for your PC and HP printers whenever you need it.(56)
• Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com.(9)
• Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at hp.com/go/community, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport.(9)

Specifications

Software

Additional Information

Learn more at hp.com

(1) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com (2b) Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance. Intel, Pentium, Intel Core, Celeron, Intel logo and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries. (2g) Intel® Turbo Boost performance varies depending on hardware, software and overall system configuration. See http://www.intel.com/technology/turboboost/ for more information. (6a) DVD-Writer does not support DVD RAM. Don’t copy copyright protected materials. (7) Wi-Fi® supporting gigabit speeds is achievable when transferring files between two devices connected to the same router. Requires a wireless router, sold separately, that supports 160MHz channels. (8) Internet access required and not included. Subscription required after 30 days trial period. McAfee, LiveSafe and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries. (9) Internet service required and not included. Availability of public wireless
access points limited. (13) NVIDIA, GeForce, Surround, and the NVIDIA logo are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. (19e) Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 (802.11ax) is backwards compatible with prior 802.11 specs. The specifications for Wi-Fi 6 are draft and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the notebook to communicate with other Wi-Fi 6 devices. Only available in countries where 802.11ax is supported. (19f) Based on Wi-Fi 5 80MHz and Wi-Fi 6 160MHz minimum requirements when transferring files between two devices connected to the same router. Requires a wireless router, sold separately, that supports 802.11ax (Wi-Fi 6). Only available in countries where 802.11ax is supported. (22) New Dropbox users are eligible to get 25 GB of Dropbox space free for 12 months from date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at www.dropbox.com. Internet service required and not included. (23) Detects BIOS damage and recovers last settings. (26) Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. (27) EPEAT® Silver registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at www.hp.com/go/options. (29) Actual speeds may vary. (39) Full High Definition (FHD) content is required to view FHD images. (42) USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. (44) Support for CPRM protected DVD-VR discs requires a free app update from Windows Store. (50) DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. (53) Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply.
(55) Intel® Optane™ memory system acceleration does not replace or increase the DRAM in your system. Intel®, Intel® Core™ and Intel® Optane™ are trademarks of Intel Corporation in the United States and/or other countries. (56) For more information visit http://www.hp.com/go/hpsupportassistant. (Link will vary outside of the U.S.) HP Support Assistant is only available on Windows-based PCs. Internet connection required for updating and connecting to HP Support. (58b) Based on HP internal testing using CrystalDiskMark benchmarking software. Performance is sequentially faster (read only) compared to traditional 5,400 rpm HDD. (61) External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen. (62) ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. (76) Weight and system dimensions may fluctuate due to configuration and manufacturing variances. (78) Recharges your battery up to 50% within 45 minutes when the system is off
(using “shut down” command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance. (89) Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included. Actual product may vary from image shown on datasheet. © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are property of their respective owners. 07/24_r3 kc

hp PC Hardware Diagnostics User Guide

10   Using HP PC Hardware Diagnostics

 You can use the HP PC Hardware Diagnostics utility to determine whether your computer hardware is running properly. The three versions are HP PC Hardware Diagnostics Windows, HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface), and (for select products only) Remote HP PC Hardware Diagnostics UEFI, a firmware feature.

Using HP PC Hardware Diagnostics Windows (select products only)

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system to diagnose hardware failures.
If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on page 47.

Using an HP PC Hardware Diagnostics Windows hardware failure ID code

When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated.

▲    Depending on the instructions on the screen, choose one of these options:

• If failure ID link is displayed, select the link and follow the on-screen
• If instructions for calling support are Follow those instructions.

Accessing HP PC Hardware Diagnostics Windows

After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support or HP Support Assistant.

Accessing HP PC Hardware Diagnostics Windows from HP Help and Support

After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support.

To access HP PC Hardware Diagnostics Windows from HP Help and Support:

1. Select the Start button, and then select HP Help and Support.

2.  Select HP PC Hardware Diagnostics Windows.

3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on- screen
   46    Chapter 10 Using HP PC Hardware Diagnostics

Accessing HP PC Hardware Diagnostics Windows from Support Assistant

After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant.
To access HP PC Hardware Diagnostics Windows from HP Support Assistant:

2. Type support in the taskbar search box, and then select the HP Support Assistant – or – Select the question mark icon in the taskbar.
3. Select Troubleshooting and fixes.
4. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows.
5. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on- screen

Downloading HP PC Hardware Diagnostics Windows

The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. You must use a Windows computer to download this tool because only .exe files are provided.

Downloading the latest HP PC Hardware Diagnostics Windows version from HP

To download HP PC Hardware Diagnostics Windows from HP, follow these steps.

1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is
2. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash

The tool downloads to the selected location.

Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store

You can download the HP PC Hardware Diagnostics Windows from the Microsoft Store.

1. Select the Microsoft Store app on your desktop or enter Microsoft Store in the taskbar search
2. Enter HP PC Hardware Diagnostics Windows in the Microsoft Store search
3. Follow the on-screen

The tool downloads to the selected location.

Downloading HP Hardware Diagnostics Windows by product name or number (select products only)

You can download HP PC Hardware Diagnostics Windows by product name or number.
NOTE: For some products, you might have to download the software to a USB flash drive by using the product name or number.

1. Go to http://www.hp.com/support.
2. Select Software and Drivers, select your type of product, and then enter the product name or number in the search box that is
3. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows diagnostics version to be downloaded to your computer or USB flash

The tool downloads to the selected location.

Installing HP PC Hardware Diagnostics Windows

To install HP PC Hardware Diagnostics Windows, navigate to the folder on your computer or the USB flash drive where the .exe file downloaded, double-click the .exe file, and then follow the on-screen instructions.

Using HP PC Hardware Diagnostics UEFI

HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
NOTE: For Windows 10 S computers, you must use a Windows computer and a USB flash drive to download and create the HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page 49.

If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

Using an HP PC Hardware Diagnostics UEFI hardware failure ID code

When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated.

For assistance in solving the problem:

▲    Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support – Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. – or –
Contact support, and provide the Failure ID code.
NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you must use the attached keyboard.

Starting HP PC Hardware Diagnostics UEFI

To start HP PC Hardware Diagnostics UEFI, follow this procedure.

1. Turn on or restart the computer, and quickly press esc.
2. Press f2.

The BIOS searches three places for the diagnostic tools, in the following order:

1. Connected USB flash drive

Downloading the latest HP PC Hardware Diagnostics UEFI version on page 49.                                                                                                   

1. Hard drive
2. BIOS

3. When the diagnostic tool opens, select a language, select the type of diagnostic test you want to run, and then follow the on-screen

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations.

• HP PC Hardware Diagnostics UEFI is not included in the preinstallation
• HP PC Hardware Diagnostics UEFI is not included in the HP Tool
• The hard drive is

NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided.

Downloading the latest HP PC Hardware Diagnostics UEFI version

To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure.

1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is
2. Select Download HP Diagnostics UEFI, and then select Run.

Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)

You can download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive.
NOTE: For some products, you might have to download the software to a USB flash drive by using the product name or number.

1. Go to http://www.hp.com/support.
2. Enter the product name or number, select your computer, and then select your operating
3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it might upload results to a preconfigured server. For more information about Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/go/ techcenter/pcdiags, and then select Find out more.

Downloading Remote HP PC Hardware Diagnostics UEFI

HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server.

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.

1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is
2. Select Download Remote Diagnostics, and then select Run.

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number

You can download HP Remote PC Hardware Diagnostics UEFI by product name or number.

1. Go to http://www.hp.com/support.
2. Select Software and Drivers, select your type of product, enter the product name or number in the search box that is displayed, select your computer, and then select your operating
3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI

version for the product.

Customizing Remote HP PC Hardware Diagnostics UEFI settings

Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform several customizations.

• Set a schedule for running diagnostics You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics.
• Set the location for downloading the diagnostic This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
• Set a location for storing the test You can also set the user name and password that you use for uploads.
• Display status information about the diagnostics run

To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps:

1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer
2. Select Advanced, and then select Settings.
3. Make your customization
4. Select Main, and then Save Changes and Exit to save your Your changes take effect when the computer restarts.

11 Backing up, restoring, and recovering

You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning any recovery process.

Backing up information and creating recovery media

These methods of creating recovery media and backups are available on select products only.

Using Windows tools for backing up

HP recommends that you back up your information immediately after initial setup. You can do this task either using Windows Backup locally with an external USB drive or using online tools.

IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule regular backups to avoid information loss.

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details:

▲    Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches the type of computer that you have.

NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions.
IMPORTANT: HP recommends that you follow the Restoring and recovery methods on page 52 to restore your computer before you obtain and use the HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

Restoring and recovering your system

You have several tools available to recover your system both within and outside of Windows if the desktop cannot load.
HP recommends that you attempt to restore your system using the Restoring and recovery methods on page 52.

Creating a system restore

System Restore is available in Windows. The System Restore software can automatically or manually create restore points, or snapshots, of the system files and settings on the computer at a particular point.

When you use System Restore, it returns your computer to its state at the time you made the restore point. Your personal files and documents should not be affected.

Restoring and recovery methods

After you run the first method, test to see whether the issue still exists before you proceed to the next method, which might now be unnecessary.

1. Run a Microsoft System
2. Run Reset this
3. Recover using HP Recovery For more information, see Recovering using HP Recovery media on page 52.

For more information about the first two methods, see the Get Help app:
Select the Start button, select the Get Help app, and then enter the task you want to perform.

Recovering using HP Recovery media

You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

For details, see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 51.
NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions.
To recover your system:

▲    Insert the HP Recovery media, and then restart the computer.

NOTE: HP recommends that you follow the Restoring and recovery methods on page 52 to restore your computer before you obtain and use the HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

Changing the computer boot order

If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. To change the boot order:

1. Insert the HP Recovery media.
2. Access the system Startup
   • For computers or tablets with keyboards attached, turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot
   • For tablets without keyboards, turn on or restart the tablet, quickly press and hold the volume up button, and then select f9. – or –
     Turn on or restart the tablet, quickly press and hold the volume down button, and then select f9.
   • Select the optical drive or USB flash drive from which you want to boot, and then follow the on-screen

Using HP Sure Recover (select products only)

Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software.
Using HP Sure Recover, an administrator or user can restore the system and install:

• Latest version of the operating system
• Platform-specific device drivers
• Software applications, in the case of a custom image

To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the on- screen instructions to find your product and locate your documentation.

12   Electrostatic discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

• If removal or installation instructions direct you to unplug the computer, first be sure that it is properly
• Keep components in their electrostatic-safe containers until you are ready to install
• Avoid touching pins, leads, and Handle electronic components as little as possible.
• Use nonmagnetic
• Before handling components, discharge static electricity by touching an unpainted metal
• If you remove a component, place it in an electrostatic-safe

13 Specifications

When you travel with or store your computer, the input power ratings and operating specifications provide helpful information.

Input power

The power information in this section might be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100 V–240 V, 50 Hz–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer.
The computer can operate on DC power within one or more of the following specifications. Operating voltage and current varies by platform. The voltage and current for your computer is located on the regulatory label.

NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.

Operating environment

Use the operating specifications for helpful information when you travel with or store your computer.

14  Accessibility

HP’s goal is to design, produce, and market products, services, and information that everyone everywhere can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or applications.

HP and accessibility

Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.

Finding the technology tools you need

Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community. Assistive technology helps increase, maintain, and improve the functional capabilities of electronic and information technology. For more information, see Finding the best assistive technology on page 58.

The HP commitment

HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the company’s diversity objectives and helps ensure that the benefits of technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in accordance with their roles and responsibilities:

• Raise the level of awareness of accessibility issues within HP, and provide employees with the training they need to design, produce, market, and deliver accessible products and
• Develop accessibility guidelines for products and services, and hold product development groups accountable for implementing these guidelines where competitively, technically, and economically
• Involve people with disabilities in the development of accessibility guidelines and in the design and testing of products and
• Document accessibility features, and make information about HP products and services publicly available in an accessible
• Establish relationships with leading assistive technology and solution
• Support internal and external research and development that improves assistive technology relevant to HP products and
• Support and contribute to industry standards and guidelines for

International Association of Accessibility Professionals (IAAP)

IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn about membership options.

Finding the best assistive technology

Everyone, including people with disabilities or age-related limitations, should be able to communicate, express themselves, and connect with the world using technology. HP is committed to increasing accessibility awareness within HP and with our customers and partners.

Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or any other assistive technology to help with your specific situation—a variety of assistive technologies make HP products easier to use. How do you choose?

Assessing your needs

Technology can unleash your potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain, and improve the functional capabilities of electronic and information technology.

You can choose from many AT products. Your AT assessment should allow you to evaluate several products, answer your questions, and facilitate your selection of the best solution for your situation. You will find that professionals qualified to do AT assessments come from many fields, including those licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others, while not certified or licensed, can also provide evaluation information. You will want to ask about the individual’s experience, expertise, and fees to determine if they are appropriate for your needs.

Accessibility for HP products

These links provide information about accessibility features and assistive technology, if applicable, included in various HP products. These resources will help you select the specific assistive technology features and products most appropriate for your situation.

• HP Elite x3–Accessibility Options (Windows 10 Mobile)
• HP PCs–Windows 7 Accessibility Options
• HP PCs–Windows 8 Accessibility Options
• HP PC’s–Windows 10 Accessibility Options
• HP Slate 7 Tablets–Enabling Accessibility Features on Your HP Tablet (Android 1/Jelly Bean)
• HP SlateBook PCs–Enabling Accessibility Features (Android 3,4.2/Jelly Bean)
• HP Chromebook PCs–Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS)
• HP Shopping–peripherals for HP products

If you need additional support with the accessibility features on your HP product, see Contacting support on page 61.
Additional links to external partners and suppliers that may provide additional assistance:

• Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office)
• Google Products accessibility information (Android, Chrome, Google Apps)
• Assistive Technologies sorted by impairment type
• Assistive Technology Industry Association (ATIA)

Standards and legislation

Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.

Standards

The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.

The standards contain technical criteria specific to various types of technologies, as well as performance- based requirements which focus on functional capabilities of covered products. Specific criteria cover software applications and operating systems, web-based information and applications, computers, telecommunications products, video and multimedia, and self-contained closed products.

Mandate 376 – EN 301 549

The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT products and services, with a description of the test procedures and evaluation methodology for each requirement.

Web Content Accessibility Guidelines (WCAG)

Web Content Accessibility Guidelines (WCAG) from the W3C’s Web Accessibility Initiative (WAI) helps web designers and developers create sites that better meet the needs of people with disabilities or age-related limitations.

WCAG advances accessibility across the full range of web content (text, images, audio, and video) and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.

WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory, physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0 provides characteristics of accessible content:

• Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of presentation, and color contrast)
• Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and navigability)
• Understandable (by addressing readability, predictability, and input assistance)
• Robust (for instance, by addressing compatibility with assistive technologies)

Legislation and regulations

Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards.

• United States
• Canada
• Europe
• Australia
• Worldwide

Useful accessibility resources and links

These organizations, institutions, and resources might be good sources of information about disabilities and age-related limitations.

NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.                                                                                                               

Organizations

These organizations are a few of the many that provide information about disabilities and age-related limitations.

• American Association of People with Disabilities (AAPD)
• The Association of Assistive Technology Act Programs (ATAP)
• Hearing Loss Association of America (HLAA)
• Information Technology Technical Assistance and Training Center (ITTATC)
• Lighthouse International
• National Association of the Deaf
• National Federation of the Blind
• Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
• Telecommunications for the Deaf and Hard of Hearing, (TDI)
• W3C Web Accessibility Initiative (WAI)

Educational institutions

Many educational institutions, including these examples, provide information about disabilities and age- related limitations.

• California State University, Northridge, Center on Disabilities (CSUN)
• University of Wisconsin – Madison, Trace Center
• University of Minnesota computer accommodations program

Other disability resources

Many resources, including these examples, provide information about disabilities and age-related limitations.

• ADA (Americans with Disabilities Act) Technical Assistance Program
• ILO Global Business and Disability network
• EnableMart
• European Disability Forum
• Job Accommodation Network
• Microsoft Enable

HP links

These HP-specific links provide information that relates to disabilities and age-related limitations. Our contact webform

HP comfort and safety guide HP public sector sales

Contacting support

HP offers technical support and assistance with accessibility options for customers with disabilities.

• Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products:
  • Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 m. to 9 p.m. Mountain Time.
• Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options:
  • Call (888) 259-5707 Monday through Friday, 6 m. to 9 p.m. Mountain Time.

Complete the Contact form for people with disabilities or age-related limitations

Index

A accessibility 57
accessibility needs assessment 58 action keys
identifying 11
using 11
airplane mode 16 airplane mode key 16
ambient light sensor, identifying 6 antivirus software, using 41 assistive technology (AT)
finding 58
purpose 57
AT (assistive technology) finding 58
purpose 57
audio 20
headphones 20
headsets 21
sound settings 21
speakers 20

HP Chromebook 14a-na0080nr

For work, home, school, and everything in between

With an Intel® processor, 14-inch display, stereo speakers tuned by the audio experts at B&O, and long battery life, you can knock out any assignment while binge-watching your favorite shows.

Product overview

• Born to binge: The beauty of a micro-edge HD display and speakers tuned by the audio experts at B&O, make for a front-row entertainment experience from the convenience of your lap.(33)
• Designed to keep up with you: Get the responsive performance you’re looking for with an Intel® processor, 32 GB eMMC storage and up to 13 hours and 30 minutes of battery life that helps you get everything done.(71)
• Apps for everything: Redefine how you work and play with the seamless integration of your favorite Chrome browser, always secure and up to date, and access to a huge selection of apps in the Google Play Store.(86)

Key specifications

• Operating system: Chrome
• Processor: Intel® Celeron® N4000(2b)
• Display: 14.0-inch diagonal HD, BrightView, micro-edge, WLED-backlit, touch screen(33)
• Memory: 4 GB LPDDR4-2400 SDRAM (onboard)
• Internal storage: 32 GB eMMC(4d)
• Graphics: Intel® UHD Graphics 600(14)
• Sound: Audio by B&O with dual speakers
• Battery life: Up to 13 hours and 30 minutes (mixed usage)(71)
• Wireless: Realtek Wi-Fi 5 (2×2)(19a) and Bluetooth® 5.0 combo(26)
• Camera: HP Wide Vision HD Camera with integrated dual array digital microphone(89)
• Product weight: 3.24 lb(76)
• Keyboard: Full-size, island-style, backlit, ash gray keyboard

Product features

• Chrome: This easy-to-use operating system was designed to be fast in every possible way, while keeping you safe and more secure on the web.
• Dual-core Intel® Celeron® processor: The perfect combination of performance, power consumption, and value helps your device run smoothly.
• HP Fast Charge: Go from 0 to 50% charge in approximately 45 minutes.(78) · HD touchscreen: Pinch, zoom, and swipe to intuitively control your PC right from the screen.(33)
• Sleek design: Easily take this thin and light PC from room to room or on the road. · A truly powerful audio experience: HP Dual Speakers, custom-tuned by experts at B&O, deliver rich, authentic audio.
• Wi-Fi 5 (2×2) & Bluetooth® 5.0: With a Wi-Fi 5 (2×2) WLAN adapter and Bluetooth® 5.0, all your connections are rock solid.(19a)(26)
• MU-MIMO supported: Pair with a MU-MIMO router for a smoother online experience in multi-device homes. · Backlit keyboard: Keep going comfortably even in darker environments.

Additional product features

• HP Imagepad with multi-touch gesture: This true multi-touch touchpad supports four finger gestures and lets you scroll, zoom, and navigate with a simple touch.
• Intel® UHD Graphics: Smoothly stream 4K content and play your favorite games in 720p, without the need for a dedicated graphics card.(12)
• Google Play Store: Access millions of Android apps for entertainment and productivity.(86)
• HP Wide Vision HD Camera: 88-degree, wide-angle field of view for video chats.
• 32 GB eMMC storage: An embedded multimedia card provides reliable flash-based storage.

Energy efficiency your way

HP is committed to global citizenship and environmental responsibility. Do the environment– and your wallet–a favor when you use the HP Chromebook that meets strict energy-efficiency and helps reduce your carbon footprint.

• ENERGY STAR® certified(62)
• EPEAT® Silver registered(27)
• Low Halogen(61)
• Mercury-free display backlights
• Arsenic-free display glass

Warranty and support

Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada and Latin America.

Included with your product:

• HP’s Hardware Limited Warranty: Full warranty details are included with your product.
• Technical Support: Complimentary limited technical support including initial setup support, is available from HP via multiple contact methods for 90 days from date of purchase.
  Support Options:
• Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com.(9)
• Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport.(9)
  Extend your coverage:
• SmartFriend, part of HP Care: Experts are available 24/7 to handle any tech issue, on any device, from any brand. Visit www.hp.com/go/smartfriend to learn more or call toll-free 1-844-814-1800 to get started.(95)
• Care Packs, part of HP Care: Extend protection beyond the standard limited warranty. For more info, visit www.hp.com/go/carepack-services or call toll-free at 1-877-232-8009.(83)
  

Specifications

Software

Additional Information

Learn more at

(2b) Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding, and/or naming is not a measurement of higher performance. Intel, Pentium, Intel Core, Celeron, Intel logo and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries. (2c) Burst frequency performance varies depending on hardware, software and overall system configuration. GHz refers to internal clock speed of the processor. Other factors besides clock speed may impact system and application performance. (4d) For storage drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 5.1GB of disk is reserved for system recovery software. (9) Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. (12) Graphics output may be limited based on the maximum resolution of the display. (14) Shared video memory (UMA) uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs. (19a) Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5 (802.11ac) is backwards compatible with prior Wi-Fi 5 specs. (20) All performance specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower.(26) Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.(27) EPEAT® Silver registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at www.hp.com/go/options. (33) High-definition (HD) content is required to view high-definition images. (40) Percent of active plus nonactive viewing area to active viewing area plus border. Measure with lid vertical to the desk.(42) USB Type-C® and USB-C® are trademarks of USB Implementers Forum.(50) DisplayPortTM and the DisplayPortTM logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries.(53) Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply. (61) External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen. (62) ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. (71) Testing conducted by HP using Google Chrome OS power LoadTest. Battery life will vary and the maximum capacity of the battery will naturally decrease with time and usage. See http://www.chromium.org/chromium-os/testing/power-testing for test details. (76) Weight and system dimensions may fluctuate due to configuration and manufacturing variances. (78) Recharges your battery up to 50% within 45 minutes when the system is off (using “shut down” command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance. (83) Service levels and response times for Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. HP Care Packs are sold separately. For details, visit www.hp.com/go/carepack-services. (86) Google Play Store apps sold separately and not included. ©2020 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc. (89) Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included. (95) HP SmartFriend will support any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24×7 support is available in English and in the US & Canada (excluding the Province of Quebec) only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets. HP SmartFriend sold separately or as an add-on feature. Actual product may vary from image shown. © Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ©2019 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc. 03/23/2020_r6 kc

HP Laptop 15-dy1071wm

Do more from anywhere.
All-day long. 

Designed to keep you productive  and entertained from anywhere, the HP 15-inch diagonal laptop combines long-lasting battery life with a thin and portable, micro-edge bezel design.

Product overview

• •Take it anywhere. See more. With its thin and light design, 6.5 mm micro-edge bezel display, and 82% screen to body ratio
  – take this PC anywhere and see and do more.
• Reliable performance for every day: Powerful enough for your busiest days, this PC features an Intel® processor and a solid-state drive for speedy boot-up and a snappier overall experience.
• Powered up and productive. All-day long. With long battery life and fast-charge technology, this laptop lets you work, watch, and stay connected all day. Integrated precision touchpad with multi-touch support speeds up both navigation and productivity.

Key specifications

• Operating system: Windows 10 Home (1)
• Processor: 10th Generation Intel® Core™ i7-1065G7 (2b)
• Display: 15.6-inch diagonal HD SVA BrightView micro-edge WLED-backlit (33)
• Memory: 8 GB DDR4-2666 SDRAM (1 x 8 GB)
• Internal storage: 256 GB Intel® SSD + 16 GB Intel® Optane™ memory (55)(58b)
• Graphics: Intel® Iris™ Plus Graphics (14)
• Battery life:
  Up to 11 hours and 30 minutes (mixed usage) (70)
  Up to 10 hours (video playback) (75)
  Up to 7 hours and 45 minutes (wireless streaming) (80)
• Wireless: Realtek Wi-Fi 5 (2×2)
  (MU-MIMO supported)
• Camera: HP TrueVision HD Camera with integrated dual array digital microphones (19a) and Bluetooth® 5.0 combo (26) (89)
• Product weight: 3.85 lb (76)

Product features

• Windows 10 Home: Do great things confidently with the familiar feel of Windows-only better. (1)
• Micro-edge display: With virtually no bezel encircling the display, an ultra-wide viewing experience provides for seamless multi-monitor set-ups.
• Screen to body ratio: Revolutionize your display and see more of what you love with this slim bezel design. Enjoy an immersive multimedia experience with a maximized viewing area.
• Sleek design: Easily take this thin and light PC from room to room or on the road.
• 10th generation Intel® Core™ processor: Enjoy immersive entertainment and game, stream and create content with accelerated performance. (9)
• Intel® Iris™ Plus Graphics: Delivering ultra-high resolutions and support for 4K streaming, this graphics solution enhances your productivity while you enjoy an awesome entertainment experience. (37)
• Intel® Optane™ Memory H10 with Solid State Storage: Launch your most-used apps at faster speeds. Accomplish more in less time with two breakthrough technologies in a single form factor while seamlessly loading heavy-duty images and videos. (55)
• HP Fast Charge: Go from 0 to 50% charge in approximately 45 minutes. (78)
• Wi-Fi 5 (2×2) & Bluetooth® 5.0: With the latest Wi-Fi 5 (2×2) WLAN adapter and Bluetooth® 5.0, all your connections are rock solid. (19a)(26)
• MU-MIMO supported: Pair with an MU-MIMO router for a smoother online experience in multi-device homes.
• Full-size island-style keyboard with integrated numeric pad: Work comfortably with a full-sized keyboard and integrated numeric pad

Additional product features

• Dual array microphones: With two microphones and advanced noise reduction software, you’ll always sound crystal clear when you video chat or record. (9)
• HP TrueVision HD Camera: Video chat with vibrant clarity, even in low light. (89)
• McAfee LiveSafe™: Protect your operating system with a free 30-day McAfee LiveSafe™ trial. (8)

Energy efficiency your way

HP is committed to global citizenship and environmental responsibility. Do the environment—and your wallet—a favor when you use the HP Laptop that meets strict energy efficiency and helps reduce your carbon footprint.

•  ENERGY STAR® certified (62)
• EPEAT® Silver registered (27)
•  Low Halogen (61)
• Mercury-free display backlights
• Arsenic-free display glass

Warranty and support

Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada, and Latin America. Included with your product:

• HP’s Hardware Limited Warranty: Full warranty details are included with your product.
• Technical Support: Complimentary limited technical support including initial setup support, is available from HP via multiple contact methods for 90 (ninety) days from the date of purchase.

Support Options:

• HP Support Assistant – HPSA: Optimized to enhance your support experience. Help for your PC and HP printers whenever you need it. (56)
• Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. (9)
• Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at hp.com/go/community, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport. (9)

Extend your coverage:

• SmartFriend, part of HP Care: Experts are available 24/7 to handle any tech issue, on any device, from any brand. Visit www.hp.com/go/smartfriend to learn more or call toll-free 1-844-814-1800 to get started. (95)
• Care Packs, part of HP Care: Extend protection beyond the standard limited warranty. For more info, visit www.hp.com/go/carepack-services or call toll-free at 1-877-232-8009. (83)

Specifications

Software

Additional Information

Learn more at

(1) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software, or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com
Multi-core is designed to improve the performance of certain software products. Not all customers or software applications will necessarily benefit from the use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance. Intel, Pentium, Intel Core, Celeron, Intel logo, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries. (2b)
Intel® Turbo Boost performance varies depending on hardware, software and overall system configuration. See http://www.intel.com/technology/turboboost/ for more information. (2g) Internet access required and not included. Subscription required after 30 days trial period. McAfee, LiveSafe and the McAfee logo are trademarks or registered trademarks of McAfee, Inc. in the United States and other countries. (8) Shared video memory (UMA) uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs. (9) Internet service required and not included. Availability of public wireless access points is limited. (14) Wireless access point and internet service required and sold separately. Availability of public wireless access points is limited. Wi-Fi 5 (802.11ac) is backward compatible with prior Wi-Fi 5 specs. (19a) All performance specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower. (20) New Dropbox users are eligible to get 25 GB of Dropbox space free for 12 months from the date of registration. For complete details and terms of use, including cancellation policies, visit the Dropbox website at www.dropbox.com. Internet service required and not included. (21) Internet access required and sold separately. VUDU charges apply. Available in US only. (22)  (23)EPEAT® Silver registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at www.hp.com/go/options. Detects BIOS damage and recovers last settings. (26) Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. (27) High-definition (HD) content is required to view high definition images. (33) (37) 4K content required to view 4K images. (40) Percent of active plus nonactive viewing area to active viewing area plus border. Measure with lid vertical to the desk. (42) Call 1.800.474.6836 or www.support.hp.com for more information on Care Packs available after 90 days. After 90 days, an incident fee may apply. USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. (53) Intel® Optane™ memory system acceleration does not replace or increase the DRAM in your system. Intel®, Intel® Core™ and Intel® Optane™ are trademarks of Intel Corporation in the United States and/or other countries. (55) For more information visit http://www.hp.com/go/hpsupportassistant. (Link will vary outside of the U.S.) HP Support Assistant is only available on Windows-based PCs. Internet connection required for updating and connecting to HP Support. (56) External power supplies, power cords, cables, and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen. (58b) Based on HP internal testing using CrystalDiskMark benchmarking software. Performance is sequentially faster (read-only) compared to the traditional 5,400 rpm HDD. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. (61) (62) Windows 10 MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings.  The maximum capacity of the battery will naturally decrease with time and usage.  See https://bapco.com/products/mobilemark-2014/ for additional details. (70) Battery life tested by HP using continuous FHD video playback, 1080p (1920×1080) resolution, 150 nits brightness, system audio level at 17%, player audio level at 100%, played full-screen from local storage, headphone attached, wireless on but not connected.  Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. (75) Weight and system dimensions may fluctuate due to configuration and manufacturing variances. (76) Recharges your battery up to 50% within 45 minutes when the system is off (using “shut down” command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, the charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance.  (78) Battery life tested by HP using continuous Netflix video playback, Windows 10 Netflix app, 150 nits brightness, system audio level 17%, headphone ttached, played full-screen, wireless on. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. (80) Service levels and response times for Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at the date of hardware purchase. HP Care Packs are sold separately. For details, visit www.hp.com/go/carepack-services. (83) Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included. (89) HP SmartFriend will support any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, and Chrome OS. 24×7 support is available in English and in the US & Canada (excluding the Province of Quebec) only. Service availability varies by country/region. Internet connection required for remote support. Remote support is not available for tablets. Not all service plans cover support for tablets. HP SmartFriend is sold separately or as an add-on feature. The actual product may vary from the image shown. © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. All other trademarks are the property of their respective owners. 08/19_r1 ll (95)

HP DeskJet Plus 4122 All-in-One Printer

Multi-task. Multi-simple.

All the features. All the value. Print, scan, and copy everyday documents, and get a 35-page automatic feeder and worry-free wireless. Count on simple setup with HP Smart app –even send a fax. Get ink delivered for less – HP Instant Ink.

Dynamic security enabled printer. Intended to be used with cartridges using only HP original electronic circuitry. Cartridges with modified or non-HP electronic circuitry may not work, and those that work today may not work in the future. Learn more at: http://www.hp.com/go/learnaboutsupplies

Highlights

• 3 months of Instant Ink trial included
• Print. Copy. Scan. Send mobile Fax.
• Print speed 8.5/5.5 ppm (black/colour)
• Contains more than 20% recycled plastic
• 35 sheet auto document feeder
• 60 sheet input tray
• Reliable connectivity with Dual band Wi-Fi and self-reset + Bluetooth® 4.2
• Wireless and HP Smart app capable

Added extras so you can do more

• Work fast and hands-free – the 35-page auto-feeder helps you complete scan and copy jobs quickly.
• Easily handle tasks and get a lot from one device – print, scan, and copy.
• Easily print, scan, and copy everyday documents from your smartphone, using HP Smart app.
• Save time by sending a mobile fax from your smartphone, tablet, or PC for 24 months, with HP Smart app.

Simple setup. Simple printing.

• Get started fast with simple setup that guides you through each step, using HP Smart app.
• Get better range and faster, more reliable connections using dual-band Wi-Fi® with self-reset.
• Get connected with Bluetooth® and start printing fast from your smartphone or tablet – easy setup.
• Get connected and start printing. Easily connect your printer to your computer with the built-in USB port.

Save up to 70% on ink and never run out

• With HP Instant Ink, ink is automatically ordered and delivered to your door, and you pay a lot less.
• With HP Instant Ink, you can enroll in a plan that enables you to print up to 15 pages per month for free.
• Original HP ink cartridges deliver sharp text and vibrant graphics for all your everyday documents and photos.

Technical specifications

Functions

Print, copy, scan, wireless, send mobile fax

Print technology

HP Thermal Inkjet

Print speed

Black (A4, ISO): Up to 8.5 ppm; Colour (A4, ISO): Up to 5.5 ppm;
Draft black (A4): Up to 20 ppm; Draft colour (A4): Up to 16 ppm

First page out

Black (A4, ready): As fast as 15 sec; Colour (A4, ready): As fast as 19 sec;

Print resolution

Black (best): Up to 1200 x 1200 rendered dpi; Colour (best): Up to 4800 x 1200 optimised dpi colour (when printing from a computer on selected HP photo papers and 1200 input dpi);

Monthly duty cycle

Up to 1000 pages A4; Recommended monthly page volume: 100 to 300

Standard print languages

HP PCL 3 GUI; HP PCLm (HP Apps/UPD); URF (AirPrint)

Print area

Print margins: Top: 3 mm, Bottom: 12.7 mm, Left: 3 mm, Right: 3 mm; Maximum print area: 215 x 355 mm

Borderless printing

No

Number of supplies

2 (1 each black, tri-color)

Multitasking supported

No

Memory card compatibility

No

Duplex printing

Manual (driver support provided)

Copy speed

Black (A4, ISO): Up to 6 cpm; Colour (A4, ISO): Up to 3 cpm

Copier specifications

Auto-enlarge; Maximum number of copies: Up to 9 copies; Copy resolution: Up to 300 x 300 dpi; Reduce/Enlarge: Via HP Smart app

Scan speed

Normal (A4): N/A; Duplex (A4): N/A

Scan file format

JPEG, TIFF, PDF, BMP, PNG

Scanner specifications

Scanner type: Flatbed, ADF; Scan input modes: Front-panel scan; Twain version: Version 2.1; Scan size maximum (flatbed): 216 x 297 mm; Optical scan resolution: Up to 1200 dpi

Scannable area

Maximum media size (flatbed): 216 x 297 mm;

Bit depth/ Grey scale levels

24-bit / 256

Digital sending Standard

No

Fax specifications

Fax resolution: Standard: 150 x 150 dpi; Fine: 150 x 150 dpi;

Fax smart software features

Send Mobile Fax enabled (HP Smart App Capability); Option to add files from your phone file/photos; Camera scan or Printer scanner; Option to easily add cover page and save the cover page template; Access to Fax history to see all send faxes and draft;, Ability to edit and resent fax from History; Easily print fax confirmation

Processor speed

180 MHz

Connectivity Standard:

1 Hi-Speed USB 2.0;

Wireless

Yes, built-in Wi-Fi 802.11a/b/g/n

Mobile printing capability

HP Smart app; Apple AirPrint™; Mopria™-certified

Network capabilities

Yes, built-in Wi-Fi 802.11a/b/g/n

Hard disk

No

Memory

Standard: 86 MB; Maximum: 512 MB DDR1; 160 MB flash

Number of paper trays

Standard: 1; Maximum: 1

Media types

Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers

Media size Supported

(metric): A4; B5; A6; DL envelope

Input capacity

Standard: Up to 60 sheets
Maximum: Up to 60 sheets
ADF: Standard, 35 sheets

Output capacity

Standard: Up to 25 sheets
Envelopes: Up to 5 envelopes
Labels: Up to 10 sheets
Cards: Up to 20 cards
Maximum: Up to 25 sheets

Compatible operating systems

Windows 10, 7; MacOS Sierra v10.12 (previously OS X), macOS High Sierra v10.13, macOS Mojave v10.14, macOS Catalina v10.15

Minimum system requirements

Windows: Windows 10, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, Internet connection, USB port, Internet Explorer. Mac: MacOS Sierra v10.12 (previously OS X), macOS High Sierra v10.13, macOS Mojave v10.14, macOS Catalina v10.15, 2 GB available hard disk space, Internet Access.

Software included

HP Printer Software, available online

Printer dimensions (W x D x H)

Minimum: 428 x 332 x 200 mm;
Maximum: 428 x 579 x 261 mm (Output Extension Fully Out);

Package dimensions

(W x D x H) 475 x 242 x 405 mm
Printer weight 4.82 kg
Package weight 6.19 kg

Operating environment

Temperature: 5 to 40°C
Humidity: 20 to 80% RH (non-condensing)

Storage conditions

Temperature: -40 to 60°C
Humidity: 5 to 90% RH (non-condensing)

Acoustics

Acoustic power emissions: 6.4 B(A)

Power

Requirements: Input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3Hz);
Consumption: 1.0 watts (sleep), 0.1 watts (off), 0.1 watts (autooff);
Power supply type: internal;

Certifications

EN 55032:2015/CISPR 32:2015 Class B, EN 55024:2010/CISPR 24:2010, EN 55035:2017/CISPR 35:2016, EN 61000-3-2:2014/IEC 61000-3-2:2014, EN 61000-3-3:2013/IEC 61000-3-3:2013, EN 301 489-1 V2.1.1:2017, EN 301 489-17 V3.1.1:2017

Country of origin

Made in China

Control panel

Fixed icons display, 7 buttons (Power, Cancel Job, Resume, Info, Wireless, Colour Copy and Black Copy), 5 LED indicator lights (Power, Ink level, Wifi, Resume and Info).

What’s in the box

7FS79B: HP DeskJet 4122 All-in-One printer; HP 305 Setup Black Cartridge; HP 305 Setup Tri-color Cartridge; Regulatory flyer; Setup guide; Reference guide; Power cord. For ink volume and page yield information, visit http://www.hp.com/go/learnaboutsupplies.

Supplies

3YM60AE HP 305 Tri-color Original Ink Cartridge
3YM61AE HP 305 Black Original Ink Cartridge
3YM62AE HP 305XL High Yield Black Original Ink Cartridge
3YM63AE HP 305XL High Yield Tri-color Original Ink Cartridge
Service and Support UG187E HP 3 year Care Pack with Standard Exchange for Multifunction Printers
UG062E HP 3 year Care Pack with Next Day Exchange for Multifunction Printers
UG235E HP 3 year Care Pack with Return to Depot Support for Multifunction Printers
(UG187E – available in All EMEA countries except Middle East, Adriatic, Africa, South Africa, Israel, Slovenia, Turkey, UG062E – available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, UK, UG235E – available in Adriatic, Africa, CIS, EEM, Israel, Middle East, Romania, South Africa, Turkey)

Warranty

One-year limited hardware warranty. Warranty and support options vary by product, country and local legal requirements. Go to http://www.hp.com/support to learn about HP award winning service and support options in your region.

Footnotes

Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 12 nonoverlapping channels vs only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) vs 2.4 GHz band (up to 72.2 mbps). Internet access required and must be purchased separately.

Requires the HP Smart app download. For details on local printing requirements see http://hp.com/go/mobileprinting. Certain features/software are available in English language only. Internet access required and must be purchased separately. Fax capabilities are for sending a fax only, and may require additional purchase. For more information, see http://hpsmart.com/mobile-fax.

Based on plan usage, Internet connection to eligible HP printer, valid credit/debit card, email address, and delivery service in your geographic area.

Must complete HP Instant Ink enrollment within 7 days of setting up the printer following the setup process indicated in your printer instructions and using the HP Instant Ink ready cartridges that come with your printer. Requires eligible printer, online enrollment and creation of an HP Connected and Instant Ink account, a valid payment method, email address, and internet connection to the printer. The trial starts from the enrollment date and entitles you to print the monthly number of pages covered by the HP Instant Ink plan chosen upon enrollment. Overage pages are excluded and will be charged according to the payment method selected at the end of the month. Unless service is cancelled within the free period online at http://www.hpinstantink.com, a monthly service fee of £1.99, £3.49, £7.99 or £17.99, based on the plan chosen, plus overage fees will be charged according to the payment method selected from the first month after the trial period. Trial limited to one time use. Trial cannot be redeemed for cash except as required by law. Additional information available during online enrollment process and at http://www.hpinstantink.com.

HP Instant Ink Service is not available in all countries. To check availability, visit hpinstantink.com.

Mobile device needs to support Bluetooth v4.2+ and be enabled. A mobile app such as HP ePrint or HP Smart must be installed and opened for printing. Mobile device must be within 1.5 meters of the printer. For details, see http://www.hp.com/go/bleprinting. Bluetooth is a trademark owned by its proprietor and used by HP under license.

USB cable not included; purchase separately.

The free printing plan allows you to print 15 pages per month at no cost (paper and internet connection not included) for the life of your printer. Overage pages are excluded and will be charged to customer payment method at the end of the month at a rate of £1 per each additional set of 10 pages (customer to be charged £1 for each set even if customer doesn’t use entire set). HP reserves the right to modify or cancel the free printing plan anytime on 60 days notice. This offer cannot be redeemed for cash except as required by law. Additional information available in HP Instant Ink terms at HP Instant Ink Terms of Service.

Made with more than 20% recycled plastic by weight.

© Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Published in EMEA August 2020

How do I set up my HP Envy 3830 printer for the first time?

Follow the instructions in the user manual to connect your printer to a power source, install the ink cartridges, load paper, and connect the printer to your computer or mobile device using Wi-Fi or a USB cable.

How do I replace the ink cartridges on my HP Envy 3830 printer?

Open the ink cartridge access door, remove the old cartridges, and insert new ones according to the instructions in the user manual. Make sure to use genuine HP ink cartridges for best results.

How do I scan a document or photo on my HP Envy 3830 printer?

Place the document or photo face down on the scanner glass, select the Scan option on the printer’s control panel or in the HP software on your computer, and follow the prompts to save the scanned file.

How do I print from my mobile device using my HP Envy 3830 printer?

Download and install the HP Smart app on your mobile device, select your printer from the list of available devices, and follow the prompts to print documents, photos, or web pages.

How do I troubleshoot printing issues on my HP Envy 3830 printer?

Check that the printer is properly connected to your computer or mobile device, make sure there is enough paper and ink, restart both the printer and your device, and try printing again. If the issue persists, consult the troubleshooting section of the user manual or contact HP support for assistance.

How do I connect my HP Envy 3830 printer to a wireless network?

Press the Wireless button on the printer’s control panel, select Wi-Fi Protected Setup (WPS) or Wireless Setup Wizard, and follow the prompts to enter your network name and password. Alternatively, you can connect using the HP Smart app on your mobile device.

How do I print a test page on my HP Envy 3830 printer?

Press and hold the Power button, then press the Cancel button twice and the Start Copy Color button once. The printer will print a test page that includes information about the printer’s status and ink levels.

HP OfficeJet Pro 8020 series

Reference Guide

Follow the instructions in the poster to begin printer setup.

Set up a wireless connection

By following the instructions on the printer control panel and installing the HP printer software or the HP Smart app, you should have successfully connected the printer to the wireless network.
For more information, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting).

Solve wireless problems

When the (Wireless light) remains lit, the printer has successfully connected to your wireless network. If not, please check the following solutions.

Convert from a USB connection to a wireless connection

Use the printer wirelessly without a Wi-Fi network (Wi-Fi Direct)

With Wi-Fi Direct, you can connect your computer or mobile device (such as smartphone or tablet) directly to a printer wirelessly—without connecting to an existing wireless network.
Note: To use Wi-Fi Direct, you need HP software installed on your computer or mobile device. For more information, visit 123.hp.com.
Tip: To learn about printing with Wi-Fi Direct, visit the Wi-Fi Direct Printing website (www.hp.com/go/wifidirectprinting).Learn more: www.hp.com/go/usbtowifi.

Set up fax

Set up fax from the printer control panel. For more information, visit www.hp.com/support.

Learn more

Limited warranty

HP one year hardware limited warranty.
For full terms and conditions, visit: www.hp.com/go/orderdocuments.

20-inch LED monitor designed with high screen performance, environmental features and a super-sleek exterior for work and play.

The Advantages of LED

Envision a sleek, 20-inch, ultra-slim monitor combined with high screen performance and benefits to help you “go green”. That’s the power of LED backlighting. As small solid state devices, LEDs enable a reduction in the number and overall size of components for a strikingly-thin monitor, plus they help create deeper blacks for high dynamic contrast, brilliant color and sharp clarity. See how LED backlighting and the 2011x monitor deliver an eye-catching view for your home computing and entertainment needs.

Attractive Screen Appeal

Enjoy crisp, clear imagery while surfing the Internet, working on projects, or watching videos, movies or shows online with screen performance features that include:

• 3,000,000:1 Dynamic Contrast Ratio⁽²⁾
• 1600 X 900 resolution and 16:9 aspect ratio for a impressive view
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• 250 nits of Brightness
• 5 ms on/off response time reduces blur

Inspired/THINspired for your Digital Lifestyle

The HP 2011x monitor delivers a chic, exceptionally-thin profile to look perfect on any desktop in your home and utilizes minimal desktop space with convenient features for your digital life:

• Ultra-slim 20-inch monitor (approximately1-inch deep)
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Designed with the Environment in Mind

The HP 2011x monitor includes a variety of solutions to help you reduce your impact on the environment:

• Mercury-free LED backlighting helps lower power consumption
• Arsenic-free⁽¹⁾ display glass
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• ENERGY STAR® 5.0 qualified
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Relax with HP Reliability

Backed by award-winning HP worldwide service and support, your needs are covered. The HP 2011x monitor has a limited warranty that includes parts, labor, toll-free technical support and real-time chat.

MONITOR SPECIFICATIONS

ACCESSORIES, WARRANTY & AGENCY APPROVALS