hOmeLabs Dehumidifier
hOmeLabs Dehumidifier
22, 35 and 50 Pint* Capacity Models
HME020030N
HME020006N
HME020031N
HME020391N
Thank you for purchasing our quality appliance. Please be sure to read the entirety of this user manual carefully prior to the use of the product. If you have any questions regarding the use of this product,
please call 1-800-898-3002.
BEFORE FIRST USE:
To prevent any internal damage, it is very important to keep refrigeration units (like this one) upright throughout their journey. Please leave it standing upright and outside the box for 24 HOURS before plugging it in.
In the event this product malfunctions or the customer believes it is defective, the customer should contact Customer Service and retain the defective product pending further instructions. Defective products should be clearly marked or stored where they cannot be used again by mistake. Failure to retain the product may impede hOme™ ’s ability to correct any legitimate problem and may limit the extent to which hOme™ may provide recourse.
Congratulations
on bringing home your new appliance!
Don’t forget to register your product at homelabs.com/reg for updates, coupons, and other relevant information.
Although greatly appreciated, product registration is not required to activate any warranty.
IMPORTANT NOTICE FOR FIRST TIME USE
PLEASE NOTE:
This dehumidifier defaults to CONTINUOUS MODE, disabling the use of the LEFT/RIGHT buttons. To regain use of the buttons, confirm THE CONTINUOUS MODE is turned off.
SAVE THESE INSTRUCTIONS / FOR HOUSEHOLD USE ONLY
To prevent injury to the user or other people and property damage, the following instructions must be followed when using the dehumidifier. Incorrect operation due to disregard of instructions may cause harm or damage.
ELECTRICAL INFORMATION
CAUTION
FRONT | REAR |
![]() |
ACCESSORIES
(placed in the bucket of the dehumidifier)
PLACEMENT
SMART FUNCTIONS
NOTE:
All the illustrations in the manual are for explanation purposes only. Your dehumidifier may be slightly different. The actual shape shall prevail. The design and specifications are subject to change without prior notice for product improvement. Consult Customer Service for details.
CONTROL PANEL
PUMP button (Only applicable to HME020391N)
Press to activate the pump operation.
Note: Before starting the pump, make sure the pump drain hose is attached, the continuous drain hose is removed and the plastic cover of the continuous drain hose outlet is replaced tightly. When the bucket is full, the pump starts to work. Refer to the next pages for removing the collected water.
Note: It needs time before water was pumped at the beginning.
COMFORT button
Press this button to turn the comfort function on/off. Under this model, the humidity cannot be adjusted manually but will be preset to a recommended comfortable level based on the ambient temperature. The level will be controlled as per the below table:
Ambient Temperature | <65 ˚F | 65 -77 ˚F | >77 ˚F |
Relative Humidity | 55 % | 50 % | 45 % |
Note: Press or
button, the COMFORT mode will be canceled, and the humidity level can be adjusted.
FILTER button
The check filter feature is a reminder to clean the Air Filter for more efficient operation. The Filter light (clean filter light) will flash after 250 hours of operation. To reset after cleaning the filter, press the filter button and the light will go off.
CONTINUOUS button
Press to activate the continuous dehumidifying operation. The appliance will work continuously and will not stop except that the bucket is full. In continuous mode, the and or
buttons are locked.
TURBO button
Controls the fan speed. Press to select either High or Normal fan speed. Set the fan control to High for maximum moisture removal. When the humidity has been reduced and quiet operation is preferred, set the fan control to Normal.
TIMER button
Press to set an Auto on or an Auto-off timer (0 – 24 hours) in conjunction with the and
buttons. The timer runs only one cycle, thus remember to set a timer before next time’s use.
LED display
Shows the set % humidity level from 35% to 85% or auto start/stop time (0~24) while setting, then shows the actual (±5% accuracy) room % humidity level in a range of 30% RH (Relative Humidity) to 90%RH (Relative Humidity).
Error Codes:
AS – Humidity sensor error
ES – Temperature sensor error
Protection Codes:
P2 – Bucket is full or bucket is not in the right position.
Empty the bucket and replace it in the right position.
Eb – Bucket is removed or not in the right position.
Replace the bucket in the right position. (Only applicable to the unit with pump feature.)
POWER button
Press to turn the dehumidifier on and off.
LEFT / RIGHT buttons
NOTE: When the dehumidifier is first turned on, it will go on Continuous mode by default. This will disable the use of the LEFT/RIGHT buttons. Make sure to turn off Continuous mode to regain function in these buttons.
Humidity Set Control buttons
Timer Set Control buttons
Indicator Lights
Note: When one of the above malfunctions occurs, turn off the dehumidifier, and check for any obstructions. Restart the dehumidifier, if the malfunction is still present, turn off the dehumidifier and unplug the power cord. Contact Customer Service for repair and/or replacement.
REMOVING THE COLLECTED WATER
CARE AND CLEANING OF THE DEHUMIDIFIER
WARNING: Turn the dehumidifier off and remove the plug from the wall outlet before cleaning.
Clean the dehumidifier with water and mild detergent.
Do not use bleach or abrasives.
Before contacting customer service, reviewing this list can save time. This list includes the most common occurrences that are not the result of defective workmanship or materials in this dehumidifier.
PROBLEM | CAUSE/SOLUTION |
The dehumidifier does not start |
|
The dehumidifier does not dry the air as it should |
|
The dehumidifier makes a loud noise when operating |
|
Frost appears on the coils |
|
Water on floor |
|
Water does not drain from the hose |
|
The pump indicator blinks. (Only applicable to HME020391N) |
|
Contact Customer Service if the dehumidifier operates abnormally or does not operate, and the solutions above are not useful.
hOme™ offers a limited one-year warranty (“warranty period”) on all of our products purchased new and unused from hOme Technologies, LLC or an authorized reseller, with original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than by hOme™ ; (e) commercial or non-household use.
The hOme™ warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. hOme™ ’s exclusive obligation under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We recommend that you register your product on our website, homelabs.com/reg. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by hOme™, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a hOme™ product, please contact us at 1-800-898-3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state, country to country, or province to province. The customer may assert any such rights at their sole discretion.
This manual is to be used with all items with the model numbers
HME020030N
HME020006N
HME020031N
HME020391N
WARNING: Keep all plastic bags away from children.
Manufacturer, distributor, importer, and seller are not liable for ANY damage caused by improper use, storage, care, or failure to follow warnings associated with this product.
![]() |
![]() |
![]() |
homelabs.com/help | 1-(800)-898-3002 | [email protected] |
For Household Use Only
1-800-898-3002
homelabs.com/help
© 2020 hOmeLabs, LLC
37 East 18 Street, 7th Floor
New York, NY 10003
All rights reserved, hOme™
Printed in China.
Do dehumidifiers need to be cleaned?
Dehumidifiers require regular cleaning in order to function properly. We recommend that you clean it once every three weeks if it’s used frequently.
Do dehumidifiers use a lot of electricity?
Do dehumidifiers use a lot of electricity? Yes. Dehumidifiers use a lot of electricity. While the wattage (483.24W is average) and the hourly electricity usage (0.427 kWh is average) are not substantial, the long duration of use results in dehumidifiers consuming a considerable amount of electricity.
What are the disadvantages of a dehumidifier?
Disadvantages of dehumidifiers
they can make quite some noise.
might not work in low temperatures.
needs regular maintenance.
can be quite large and heavy.
uses electricity constantly, therefore;
increases energy bill.
purchase costs are around $200.
windows and doors need to be closed.
Why are my bedroom windows wet in the morning?
The reason it happens is because the external air is warmer than the temperature of the glazed pane’s surface – and the dew point of the air is higher. It is more likely to occur at night or early in the morning when temperatures are low, particularly if there is a clear sky and almost no wind.
How do I know if my dehumidifier is working properly?
One of the first signs to learn that it is time to fix your dehumidifier is when it is not collecting water. If you notice that your device is working but there is no difference in the humidity level, and therefore the room temperature continues to be uncomfortable, you simply have to check on the humidistat.
Why is my dehumidifier running but not collecting water?
If your dehumidifier is not collecting water, the unit is not operating properly: Try resetting the dehumidifier by disconnecting power to the unit for 30 seconds and re-connecting the power. Then, set the control settings and see if the unit operates properly.
What makes a dehumidifier stop working?
Clean the air filter
A clogged dehumidifier air filter will stop it from working. Having a clean air filter sounds pretty simple but a lot of people forget to clean theirs. Fortunately, cleaning the air filter is the simplest maintenance task that you can conduct on your dehumidifier.
What happens if dehumidifier filter is dirty?
Clean the Filter. The air filter plays an important role in protecting the internal parts of the dehumidifier and also cleaning your dry air. If the air filter is filthy and covered in grime, the dehumidifier simply won’t work as the air can’t pass.
Can you reuse water from a dehumidifier?
The water collected in your dehumidifier is deionised water. You can use it in several cases. However, if there is still mold in the place you dehumidify, it would be better to wait till you improve your air quality with the continuous dehumidification and use the water afterwards.
How long should a dehumidifier run per day?
12 hours a day
To achieve the highest energy efficiency, run a dehumidifier for at least 12 hours a day. This will allow you to remove moisture from the air without racking up the energy costs
Do dehumidifiers use a lot of electricity?
Yes. Dehumidifiers use a lot of electricity. While the wattage (483.24W is average) and the hourly electricity usage (0.427 kWh is average) are not substantial, the long duration of use results in dehumidifiers consuming a considerable amount of electricity.
Why does my dehumidifier turn off after a few minutes?
It should always be lower than 60 percent. If you do not have the idea of the relative humidity you want to achieve, it is possible that you have chosen a value close enough to the present humidity conditions, or even above the humidity already present. This causes your dehumidifier to shut down after little operation.
]]>BEFORE FIRST USE:
To prevent any internal damage, it is very important to
keep refrigeration units (like this one) upright throughout their journey. Please leave it standing upright and outside the box for 24 HOURS before plugging it in.
When using your home™ Commercial Ice Machine (appliance), basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and/or injury to persons. Incorrect operation due to ignoring instructions may cause harm or damage.
ELECTRICAL SHOCK HAZARD
WARNING: Connect to the potable water supply only. Only use drinking water.
WARNING: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, please contact hOme™ Customer Service at 1-800-898-3002.
Before using your appliance, it is strongly recommended to clean it thoroughly.
NOTE:
WARNING: Before cleaning or maintenance, unplug the Ice Machine from the main power supply (Exception: Self-cleaning program). Do not use any alcohol or fume for cleaning/sanitization of the Ice Machine. It may cause cracks on the plastic parts. Ask an authorized service engineer to check and clean the condenser at least once a year, in order to keep the appliance working properly.
CAUTION: If the Ice Machine has been left unused for a long period of time, it must be thoroughly cleaned before the next use. Follow the cleaning instructions below. Do not leave any solution inside the Ice Machine after cleaning.
Periodic cleaning and proper maintenance will ensure efficiency, performance, hygiene, and duration of the machine.
Never keep anything in the ice storage bin. Objects, like wine and beer bottles, are unsanitary and may cause obstruction of the drain pipe.
To clean the outside of the Ice Machine, use a slightly damp cloth and wipe down the exterior. DO NOT use direct water or solvent-based or abrasive cleaners.
NOTE:
Stainless steel products exposed to chlorine gas and moisture, such as in spas or swimming pools, may cause discoloration
of stainless steel. Discoloration from chlorine gas is normal.
Cleaning of Ice Storage
The ice storage cabinet should be sanitized occasionally. Clean the cabinet before the Ice Machine is used for the first time and reused after a long period of time. Follow the steps below:
The ice scoop should be washed regularly. Wash it in the same fashion as you would any food container.
NOTE: After cleaning the interior parts of your Ice Machine, install the parts to the original position, then plug in and turn on the machine. It is recommended to discard the first batch of ice.
WARNING: Wear rubber gloves and safety goggles when handling the Ice Machine Cleaner or Sanitizer.
NOTE: Minerals that are removed from water during the ice making cycle will eventually form a hard, scaly deposit in the water system. Clean the system regularly to remove the mineral scale buildup. The frequency of cleaning depends on how hard your water is. With 4 to 5 grains/liter, it is recommended to clean the system every 6 months.
PROBLEM
The “Water inflow and shortage” (6) indicator is on. The appliance starts to enter the ice making process, but water flows in and the “ADD WATER” indicator flashes. The water pump is working, but there is little water flow out from the water dividing pipe. The transparency of the ice cube is not very good. Ice cube shape is irregular. Ice cubes are too thin. Ice cubes are too thick. There are no ice cubes produced from the normal ice making cycle. |
POSSIBLE CAUSES
There is no water supply. The floating ball of the water level detecting switch is blocked and cannot rise. Water flows out from the water tank. Water flows out from the water draining hose of the water tank. |
SOLUTION
Check the water supply pressure and whether the supply hose is blocked. Add water pressure or clean the hose if needed. Clean the water tank and the water level detecting switch. Place the appliance on a flat surface, not on a slope. Pull out the pipe and install back into the slot of the water tank properly. |
The water supply hose is blocked or
water is flowing in very slowly. |
Check the water supply pressure and whether the supply hose is blocked. Add water pressure or clean the hose if needed. | |
The small holes on the water dividing pipe are blocked. | Clean the water dividing pipe. Make sure all nine holes are unclogged. | |
Water quality is not good or the water tank is dirty. | Change the water supply, or use the water filter to soften or filter the water. | |
The small holes on the water dividing pipe are blocked. | Clean the water tank and change to clean purified water. Clean the water dividing pipe. Make sure all nine holes are unclogged. | |
The ambient temperature is too high. Air circulation around the appliance is not good. | Move the appliance to a low-temperature space or increase the time of each ice making cycle. | |
The ambient temperature is too low. | Make sure that there is at least a 20cm (8 inches) gap between the air outlet and the obstacles, 25cm (10 inches) in front to open the door, and at least 15cm (6 inches) between the back of the appliance and the wall. Reduce the time of each ice making cycle. | |
The ambient temperature or water temperature in the water tank is too high. There is a refrigerant leak.
The cooling system tube is clogged. |
Move to a place with a temperature lower than 32 Celsius and use low-temperature water.
Call an authorized technical service engineer to maintain the process. |
hOme™ offers a limited two-year warranty (“warranty period”) on all of our products purchased new and unused from hOme Technologies, LLC or an authorized reseller, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including but without limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than by hOme™; (e) commercial or non-indoor use.
The hOme™ warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. HOme™’s exclusive obligation under this warranty is limited to such
repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We recommend that you register your product on our website, homelabs.com/reg. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by hOme™, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a hOme™ product, please contact us at 1-800-898-3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights and you may have other legal rights, which vary from state to state, country to country, or province to province. The customer may assert any such rights at their sole discretion.
homelabs.com/chat
1-(800)-898-3002
[email protected]