GENIE Excelerator Garage Door Opener

SAFETY INFORMATION

Garage Doors are heavy objects that move with the help of springs under high tension and electric opening equipment. Since moving objects, springs under tension, and electric opening equipment may cause injuries, your safety and the safety of others depend on you reading and understanding the information in this manual. If you have garage door related questions or do not understand the information presented, call your nearest Genie Factory Authorized Dealer listed at www.geniecompany.com

IMPORTANT INSTALLATION INSTRUCTIONS

To REDUCE THE RISK OF SEVERE INJURY OR DEATH:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not understand an instruction, call your service representative.
2. Do Not install operator on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs and adjustments to cables, spring assembly, and other hardware must be made by a trained service person using proper tools and instructions.
3. Remove all ropes, and disable all locks connected to the door before installing operator.
4. Install door operator 7 feet or more above the floor. Mount the emergency release knob 6 feet above the floor.
5. Do Not connect the operator to the source of power until instructed to do so.
6. Locate the control button:
   • Within sight of door.
   • At a minimum height of 5 feet, so small children cannot reach it.
   • Away from all moving parts of the door.
7. Install the entrapment WARNING label next to the wall button or console. Install the emergency release tag on, or next to, the emergency release
8. The operator must reverse when the door contacts a 1-1/2 inch high object on the floor at the center of the doorway. This is about the size of a 2″ x 4″ board laid flat.

SAFETY FEATURES

Safe-T-Beam (STB) Non-Contact Reversing System:
Places an invisible beam across door opening, that reverses the door during down travel to the fully open position if anything passes through beam.

Safe-T-Reverse Contact Reversing System:
Automatically stops and reverses a closing door within 2 seconds of contact with an object.

Safe-T-Stop Timed Reversed System:
Automatically opens a closing door, if door does not close within 30 seconds.

Force Guard Control:
Used to set the force required for opening and closing door. For maximum safety, set the minimum force required to fully open and close door.

Automatic lighting System:
Two light bulbs up to 60 Watts max. each, are used for safer entries and exits. The light turns on when door is activated and automatically turns off 4.S minutes later.

Manual Emergency Release:
Allows the garage door to be opened or closed manually for emergencies or maintenance.

PRE-INSTALLATION CHECKLIST

This Opener includes parts and supplies needed to install in most garages and connect to most garage doors. There are many variations of garages and garage doors. A few additional parts and supplies may be needed to install Opener into your garage and connect to your garage door. While checking items listed below, note any additional items you will need.

Tools used in this section:

• 12’+ Tape Measure
• Pencil
• Ladder
• Level

NOTE: The Accelerator Opener is equipped with an automatic Garage Door Balance Detection system on page System. 27.

Check following items before assembling Opener

Step 1: CHECK DOOR CONDITION AND THICKNESS

Check condition of vertical stile in center of door, and its connection to door’s top and bottom beams.

• If door frame is nailed together and not a solid connection, door frame must be braced or reinforced before installing Opener.
• If door is “lightweight” (made with frame and skin – not solid),door (including door frame) must be braced or reinforced before installing Opener.
• A door opener reinforcement bracket may also be needed to connect garage door to Opener’s Door Bracket. This Opener is designed for installation on a properly braced sectional door or solidly braced one-piece door.
• Contact your Genie Factory Authorized Dealer or dealer of your garage door for any necessary bracing and a door opener reinforcement bracket (if needed) before proceeding.
• E If you have a wooden door, measure door’s thickness. (1/4″ x 2″) Lag Screws are included for installing Door Bracket onto door. If your door is less than 2″thick, brace door or use shorter Door Bracket Lag Screws (1/4″ x 11/4″ – not included)

Step 2: CHECK GARAGE DOOR ALIGNMENT, OPERATION, AND BALANCE

• Raise door, check alignment and see if it moves freely (Figure 1 ). If door appears out of alignment, binds, or does not move smoothly, contact a Genie Factory Authorized Dealer or dealer of your garage door for repairs and adjustments to door mechanism.
• Raise door to 3′ – 4′ above ground and carefully let go. Door should stay stationary. Slight movement is acceptable. More than slight movement means door is out of balance. Contact a Genie Factory Authorized Dealer or dealer of your garage door for repairs and adjustments to door mechanism.
• Check door type. Make a note of whether it is a sectional or a one-piece door (Figure 2).

Step 3: MEASURE GARAGE DOOR HEIGHT

Measure garage door height (7′-6″, 8′-0″, or taller) with tape measure.

• If door height is 7′-6″ or less, continue with Check Step 4.
• If your door height is above 7′-6″, make sure your rail is long enough to open the garage door. If there is any question contact your Customer Service Representative at 1-800-35-GENIE.

Step 4: CHECK DOOR HEADER AREA

Note: The header is a heavily reinforced section of the wall just above the top of the garage door opening.

• Find vertical center line of door and header:
  • Close door.
  • Measure door width at top.
  • Mark a point at center of door and on header directly above door. Draw a center line to connect points.
• Find Header Bracket mounting height (Figure 4):
  (Do not attach Header Bracket).
  • Raise door, watching top edge of door and stop door when its edge reaches its highest point.
  • Measure distance (“H”) from top edge of door to floor.
    • For sectional doors, add 2-1 /2″ to “H”. Mark a point on center line. Bottom of Header Bracket will be installed here.
    • For one-piece doors, add 6″ to “H”. Mark this point on center line. Bottom of Header Bracket will be installed here.
  • For both types of doors:
    • If the ceiling in your garage is so low that there is not at least a 3″ space above the Header Bracket mounting point, contact a Genie Factory Authorized Dealer.
  • If a door spring is in the way, place the Header Bracket avove the spring. Do Not move the door spring.
• Check wall for a stud or a solid header at your mark:
  • If location is above Header, a 2″ x 6″ board must be screwed to studs beside your mark with at least two Lag Screws and Flat Washers (not provided).
  • Transfer your mark to new mounting board.

Step 5: CHECK POWER HEAD MOUNTING AREA

Check ceiling or space above where Opener Power Head will be mounted (Figure 5):

• Measure from garage door center line mark toward rear of garage:
  • Approximately 1 O’ back if garage has a 7′ 6″ door.
  • Approximately 11′ back if garage has an 8′ O” door.
  • Approximately 13′ back if garage has an 1 O’ O” door.
  • Approximately 14′ back if garage has an 12′ O” door.

NOTE: Mounting Straps are included to attach the Opener to most garage ceilings. Garage construction varies widely. Additional mounting straps or angle iron may be needed for your installation. 

• Find location of ceiling joist or truss above where Opener Power Head will be and estimate type and quantity of materials needed for your installation (Figure 6).
  

Step 6: CHECK CEILING FOR GROUNDED POWER SOURCE

• Check that there is a 15 Amp 120Volt grounded electrical outlet or grounded permanent wiring box (per building code) within 3′ of Opener Power Head:
  • If not, an outlet or wiring box must be installed. Contact a licensed electrician for installation.
  • If building codes require permanent wiring, Power Head must be partially disassembled to install appropriate wiring in place of Power Cord. See page 19

NOTE: Permanent wiring must be installed by a licensed Electrician. Not all Genie Factory Authorized Dealers are Licensed Electricians. Contact someone who is a Licensed Electrician.

Step 7: CHECK SAFE-T-BEAM MOUNTING BRACKET  LOCATION

• • enie Factory Authorized Dealer or through Accessories Order Form on pages 31/32).

STEP 8: RECOMMENDED TOOLSCheck for wood garage  jamframe,b, or masonry at mounting location (6″ above floor) with attachment tabs facing away from garage door (Figure 7).

• If you cannot mount Safe-T-Beam® Mounting Bracket to wood frame:
  • Concrete screws and concrete anchors (not included) must be used to mount Brackets on masonry with attachment tabs facing away from garage door.
  • Safe-T-Beam® Mounting Bracket Extensions may be used (not included – available from a G

• Tools (Figure 8):
• Additional easier:
  • Slotted and Philips tools to make screw-driver bits
  • Stud finder

Step 9: REMOVE EXISTING GARAGE DOOR LOCKS

Check that the garage door locks, rope, and T-Handles are removed from the garage door before starting the installation.

• If your garage does not have a separate entry door, it is highly recommended to install a Genie Emergency Release Kit (GER-2). Emergency Release Kit lets you open garage door from outside if there is a power failure. (Please see Accessories Order Form on pages 31 /32.)

Before going further, get any items and tools needed for your installation

• Safe-T-Beam® Sensor Mounting Bracket Extensions (dealer) 0 Garage door opener reinforcement bracket (dealer)
• Garage door frame reinforcement brackets, screws, bracing or reinforcement kits (dealer)
• Lag Screws (11/4″) for a wood door less than 2″ thick (store)
• Electrical outlet and/or wiring (supplied by a licensed electrician)
• Excelerator Extension Kit (for 8′ garage doors) (store)
• Sufficient angle iron or strapping for hanging Power Head (store)
• Two 60 Watt light bulbs (Rough service bulbs recommended)(store)
• GER-2 Emergency Release Kit for entry during power failure
• Wood for header, ceiling, and/or door bracing reinforcement (if needed)
• Masonry fasteners for Safe-T-Beam® Bracket installation, (if needed)
• Masonry drill bit (if needed)

POWER HEAD ASSEMBLY EXPLODED VIEW

POWER HEAD ASSEMBLY PARTS LIST

EXCELERATOR HARDWARE EXPLODED VIEW

NOTE:alledOpener will not function unless Safe-T-B® Syseamtem is inst and Force Controls aproperly re set.

One-Piece Rail Asseembly ( Pro only) for 1 O’ or 12′  includes: 

• Special “Close” Limit Switch with longer Wires .
• 96″ Emergency Rlease Cord (yellow) .
• Rail Support Kit.

GARAGE DOOR OPENER ASSEMBLY

CONNECT RAIL TO POWER HEAD

Open Blue Bag

• Turn Powr Heeown and ad erupside dplace on a flat level surface.
• Install Bump (Figure 9).
• Install Coupler on Motor Shaft (Figure 9).ead. Connect wi

CAUTION:The  Rail Section toner  OpePower Hth 2 (1/4″-20) (yellow) Hex Head Shoulder Bod 2 (1/4″ -20) lts anHex Serrated Flange Nuts (Figure 10). Finger-tighten until later.

• If you have a 1-piece rail unit, skip Assembly Step 2.

INSTALL REMAINING RAIL SECTIONS

• Arrange arrows on Rail Sections to point in same direction and away from Power Head:
  • Push Middle Drive Screw out about 2″ toward Power Head.
  • Slide Collar over Middle Drive Screw Hook (Figure 11A).
  • Turn Middle Screw by hand to align Drive Screw Hooks between First and Middle Rail Sections.
  • Latch two Hooks together and slide Collar over them (Figure 11 Bl and (Figure 11 C).
  • Snap Clip on Drive Screw next to Collar (Figure11 D).
• Attach Middle Rail Section to First Rail Section, using 2 Rail Clamps, 4 (S/16″-18) HAttach End Rail Section to Middle Rail Section following procedures in step A & B.
• ex Shoulder Bolts, and 4 (S/16″-18) Hex Head Serrated Flange Nuts onto Bolts (Figure 11 ).  (Middle Rail Section looks the same on both ends.
• 

Install Magnetic Carriage Assembly Onto Rails

• Place Magnetic Carriage Assembly Lever in “release” position.
• Slide Magnetic Carriage Assembly into slot on End Rail Section with arrow pointing away from the Power Head (Figure 12).

Install Rail Strap To End Rail Station

• Attach Rail Strap to End Rail Section with 2 (1 /4″-20) Hex Head Bolts and 2 (1/4″-20) Serrated Flange Hex Nuts (Figure 13).
• Tighten snugly but Do Not over-tighten.

Align Rail Station

• Align all Rail Sections so Magnetic Carriage Assembly can slide freely along length of Rail.
• Securely tighten all fasteners now. Do Not over-tighten.

Open Green Bag Parts

• Turn Opener right side up and support Power Head to avoid damaging the Light Bulb Sockets.
• Uncoil Limit Switch Wires and retain Twist Ties.
• Place Switches on Rail with arrows pointing away from Power Head (Figure 14).
• Place Close Limit Switch (Brown Wire) 1 S” from Rail Strap. Insert (#8-32 x 1 “) Hex Head Screw into Switch hole and finger-tighten until later.
• Place Open Limit Switch (White Wire) 15″ from Power Head. Insert (#8-32 x 1 “) Hex Head Screw into Switch hole and finger-tighten until later.
• Lay Wires in channel on top of Rail and secure with Wire Clips (Figure 14).
• Coil and bundle excess Limit Switch Wires on top of Power Head with Twist Ties. Leave just enough Wire to reach Terminals on back of Power Head (Figure 14).
• Turn Opener upside down, and connect Limit Switch Wires to Power Head Terminal Block (Figure 15):
  • Terminal 4: OPEN Limit Switch Wire (white).
  • Terminal 5: OPEN Limit Switch Wire (white) and CLOSE Limit Switch Wire (brown).
  • Terminal 6: CLOSE Limit Switch Wire (brown).

ATTACH EMERGENCY RELEASE KNOB, CORD, AND TAG

• Tie overhand knot at one end of Emergency Release Cord.
• Thread opposite end of Cord through Knob and hole in Magnetic Carriage Assembly Release Lever (Figure 16).
• Tie overhand knot at this end of Emergency Release Cord.
• Attach Emergency Release Tag to Magnetic Carriage Assembly Release Lever.

RECORD OPENER MODEL AND SERIAL NUMBER

Please note the following information so it is available if you need to call us:

Date purchased:                  ——————————-
Serial number (Figure 17): ——————————-
Model number (Figure 17):——————————-
Dealer Name:                     ——————————-
Dealer Address:                 ——————————-
City:                                    ——————————-
State:                                  ——————————-
Zip:                                    ——————————-
Phone:                               ——————————-

NOTE: Please keep original or photocopy of your sales receipt with this manual for future reference should service ever be required.

GARAGE DOOR OPENER INSTALLATION

NOTE: For lightweight garage doors, make sure you have installed the proper reinforcement (See Check Door Condition and Thickness on page 3).

INSTALL HEADER BRACKET

CAUTION:

• The Header Bracket must be fastened to the garage framing. Do Not fasten the Header Bracket to drywall, particle board, plaster, or other such material.
• It may be necessary to attach a 2″ x 6″ board across the wall studs above the door header to serve as a mounting plate for the Header Bracket. The Bracket can then be mounted at the proper location and have sufficient support.
• If a door spring is in the way, place the Header Bracket above the spring. Do Not move the door spring.
• If needed, attach a 2″ x 6″ board (Figure 18) (also see page 4) with at least two (four is recommended) Lag Screws and Flat Washers (not supplied).
• Attach Header Bracket to header at mark above door.

Open Orange Parts Bag

NOTE: Mounting variations are shown in Figure 18. Any of these may be used depending on space. However, it is critical that the point where the Rail attaches to the Header Bracket be on the center line of the door.

• Mark 3 hole positions.
• Drill 3 (5/32″) pilot holes.
• Attach Header Bracket with 3 (1/4″ x 2″) Lag Screws.

INSTALL GARAGE DOOR BRACKET

CAUTION: Doors made of masonite, lightweight wood, fiberglass, metal, or other lightweight materials must be properly braced before mounting door Opener.

For sectional doors:

• Place Door Bracket on door center line, no lower than top roller, and mark holes (Figure 19).
• Attach Door Bracket:
  • For metal doors, use 3 (1 /4″ -20 x 3/4″) Self-Drilling Screws (provided).
  • For wood doors, use 3 (1/4″ x 2″) Lag Screws or 3 (1/4″ x 11/4″) Lag Screws (not provided).

NOTE: Before installing, check length of the included Lag Screws vs. the thickness of your garage door. For doors thinner than 2″, use 11/4″ Lag Screws. Check door condition and thickness. See page 3. 

For one-piece doors: 

• Position Door Bracket on door’s center line, as high as possible or on top of door.
• Attach Door Bracket:
  • For metal doors, use 3 (1/4″ -20 x 3/4″) Self-Drilling Screws.
  • For wood doors, use 3 (1/4″ x 2″) Lag Screws.

ATTACH RAIL TO HEADER BRACKET

• While supporting the Power Head, place threaded end of Rail Strap Bolt through Header Bracket hole (Figure 20).
• Attach (5/16″-18) Flange Nut to Rail Strap Bolt. Finger-tighten until later.

NOTE:

• Little effort is required to turn the Force Adjusting Knobs.
• If the door stops moving while opening or closing, adjust the Open Force or Close Force Controls slightly clockwise (to slightly increase the force) and retry the step.
• The Open Force and Close Force Controls are to be set to the minimum force necessary to ensure the door smoothly opens fully and closes completely.
• The garage door will move slowly the first time it runs, until the Opener “learns” the type of door.
• Ensure the Magnetic Carriage Assembly is engaged and is between the two Limit Switches before operating the Opener.
• To protect your new investment, your Excelerator® is equipped with a Timer and Cycle Counter which work together to prevent any chance of heat damage to electrical circuits caused by too many cycles in too short a time. If your Opener suddenly stops responding to the Wall Console – Do Not Unplug the Unit – simply wait 10 minutes for the Timer/Cycle Counter to reset itself and try again.
• Unplugging the unit will prevent the Timer/Cycle Counter from resetting.
• The door must contact the 2″ x 4″ board before the Carriage activates the Close Limit Switch. If not, readjust the Close Limit Switch.
• Each Remote Control must be programmed separately.
• The Remote Controls will not cause the door Opener to close the garage door if the Safe-T­ Beam® System is malfunctioning.
• When programmin the Remote Controls, they must be at least 24′ from the Antenna Wire.
• If the red Learn Indicator Light blinks approximately 4 times per second, programming has stopped. If programming has stopped, repeat the above steps.
• Each Button on a 2 or 3 Button Remote Control is for a different Opener. You cannot use more than one Button per Remote, per Opener.
• A maximum of seven Remote Controls or Wireless Keypads can be stored into the Receiver at one time. If a Remote Control becomes lost, or if you want to delete a Remote Control or Wireless Keypad, see”To Erase All Receiver Memory.”

WARNING: TO REDUCE THE RISK OF SEVERE INJURY OR DEATH

• READ AND FOLLOW ALL
• Never let children operate or play with the Door Keep the Remote Control away from children.
• Always keep the moving door in sight and away from people and objects until the door is completely NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
• NEVER GO UNDER A STOPPED, PARTIALLY OPEN
• Test Opener The door MUST reverse on contact with a 1-1/2″ high object (or a 2″ x 4″ board laid flat) at the center of the doorway on the floor. After adjusting either the Force or the Limit of travel, retest the Door Opener. Failure to adjust the Opener properly may cause severe injury or death.
• When possible use the Emergency Release only when the door is Use caution when using this Release with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death.
• KEEP GARAGE DOORS PROPERLY See Owner’s Manual. An improperly balanced door increases the risk of severe injury or death. Have a Genie Factory Authorized Dealer make repairs to cables, spring assemblies, and other hardware.

MODEL 2028B
Belt or Chain Drive Garage Door Opener

BATTERY BACKUP INCLUDED
POWER YOU CAN DEPEND ON WHEN YOU NEED IT MOST

Genie’s battery backup unit offers peace of mind to homeowners who need to operate their garage door opener during a power outage.

Highlights

• Durable Performance – The DC motor provides quiet yet strong performance with an opening speed of 7.0” per second** for residential sectional garage doors up to 8’ high.
• Mounting – Different mounting options to choose from. ◊
• Battery Warranty – 1-Year warranty from time of purchase. ◊
• Soft Start & Stop Control – DC technology allows your door to begin and end its movement smoothly instead of abruptly whenever you operate it, creating less noise and less wear on the door.
• Dependability – The quality built into a Model 2028B is backed by a 10-Year Limited Warranty for the motor and 15-Year for the belt drive rail (5-Year for chain drive rail). ◊
• GenieSense™ Monitoring – Automatic force profiling and diagnostic technology improve safety by stopping operations when significant changes occur.
• Smart Garage Option – The 2028B is also available with integrated Aladdin Connect Wi-Fi capability (Model 2128B). Control and monitor the status of your garage door from anywhere.
• Compliant with California Battery Backup requirements for garage door openers.

Accessories

Model 2028B ReliaG®Pro Series

** +/- 0.5 inches per second.
◊ Limited non-transferable warranty. See Programming, Operation & Maintenance Manual for details.

Standard Equipment & Warranty

Features & Benefits

POWER & CONTROL
DC Motor Smart Technology – The DC motor offers quiet performance. The DC motor also gives the ability to integrate Soft Start & Stop control, meaning the door begins and ends its travel smoothly instead of abruptly. This also helps create less noise and less wear and tear on your door.
C-Channel Rail – Strong rail design helps promote durability and safety. Also conceals the belt (or chain) for better appearance.
Belt or Chain Drive – Choose the belt drive option for quieter operation or chain drive for economical value.
SAFETY
Safe-T-Beam ® Non-Contact Reversing System – When objects pass through the infrared beam, the garage door automatically stops closing and reverses open without having to make physical contact with the door.
SECURITY 
Intellicode ® Access Security System – Genie’s superior encryption technology prevents piracy of the radio signal that operates your door by always selecting a new code from billions of combinations each time the opener is operated.
Sure-Lock ™ 
Control – This allows you to lockout remote controls and wireless keypad at any time for increased security – also known as a vacation lock.
CONVENIENCE
Battery Backup – No more unexpectedly getting locked outside the garage when the power goes out!
Auto Seek Dual Frequency – The internal system automatically uses either the 315 or 390 MHz frequency produced by the remote control or keypad to help ensure the opener responds regardless of potential nearby frequency interference, such as military base equipment.
Pre-Programmed Remote – Ready to use out-of-the-box with simple steps to change the programming if so desired.
HomeLink ®& Car2U ® Compatible – Works with current and ALL previous versions of HomeLink ® or Car2U ®. No additional external repeater kit or compatibility bridge is needed.

Convenience Options

Genie ® Garage Door Opener LED Bulb 
Common LED and CFL bulbs can emit interference to limit the range of garage door remotes. Incandescent light bulbs, which are being phased out due to energy inefficiency,  can have their lives shortened by vibration associated with opener operation. The Genie LED bulb solves these and other problems to ensure the garage door opener light doesn’t leave your garage in the dark!
DC motor also gives the ability to integrate Soft Start & Stop control, meaning the door!

Aladdin Connect®
Remotely monitor and control your garage door from almost anywhere with your smart device. Time-based features allow you to set the door to automatically close and/or notify after a set length of time; as well as schedule a specific hour and minute to close the door and/or notify when it does. Also allows for multiple individual user accounts so you can provide virtual key access for your garage door to a friend, relative, or service person for a certain time, a range of time, or permanently.
Use the Aladdin Connect app to control any combination of 20 different Genie Wi-Fi integrated garage door openers or standalone Aladdin Connect Door Control Modules.

Wireless Keypad
Easy-to-program keypad mounts outside your door to give you convenient code access to your garage, which is great when you are outside without the remote control. The back-lit keypad lets you easily see the numbers & control up to 3 openers. Uses Auto-Seek Dual Frequency (315/390 MHz). ]

Choose a color for the flip-up cover that best complements your home. White is standard, other colors sold separately.

1-Button Remote
Simple yet versatile one-button remote features auto-seek dual-frequency. Can be used on a keychain or as a traditional visor-style remote. Backward compatible with all  Intellicode ®  equipped Genie garage door openers. Wireless Wall Console
An attractive wall console that’s completely wireless for flexible placement in the garage. Enjoy the optional pulsing back-light as well as the delay button that gives ample time (up to 30 seconds) to exit the garage before the door begins moving. The work light button can turn just the opener’s light on at any time. Compatible with most Genie Intellicode ®  openers made since 2013.

CALIFORNIA RESIDENTS – This opener does come with a battery backup as required by California SB-969. If needed, please visit www.geniecompany.com for additional information or ask your Genie dealer for details.

◊ Limited non-transferable warranty. See Programming, Operation & Maintenance Manual for details.

YOUR GENIE PROFESSIONAL DEALER:
© 2020 The Genie Company. Genie, IntelliJ, ReliaG, Safe-T-Beam, Intellicode, Aladdin Connect, GenieMaster, and the Genie logo are registered trademarks, and Illuminator and Sure-Lock are trademarks of GMI Holdings, Inc., d/b/a The Genie Company. Consistent with our policy of continuous product improvement, we reserve the right to change product specifications without notice or obligation. HomeLink is a registered trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation. |  © 2020 Google LLC All rights reserved. Google
Assistant & Google Play are trademarks of Google LLC. | Amazon, Echo, Alexa, & all related logos are trademarks of Amazon.com Inc. or its affiliates.

The Genie Company • One Door Drive, Mt. Hope, Ohio 44660
1.800.35.GENIE (354-3643) • www.geniecompany.com
Item G001.2028B Rev. 4/20

40681504323, 06/2019
UNIVERSAL REMOTE
INSTRUCTIONS

NOT FOR USE WITH ANY GARAGE DOOR OPENER MANUFACTURED PRIOR TO 1993.
SAFETY BEAMS (PHOTOCELLS) MUST BE IN PLACE AND OPERATIONAL.

WARNING

MOVING DOORS CAN CAUSE SERIOUS INJURY OR DEATH. • DO NOT install transmitter unless the door operator’s safety device works as required by the door operator’s manual. • Wall Console must be mounted in sight of the door, at least 5 feet above the floor, and clear of moving door parts. • Keep people clear of opening while the door is moving. • DO NOT allow children to play with the transmitter or door operator. If safety reverse does not work properly: • Close door then disconnect opener using the manual release handle. • DO NOT use transmitter or door operator. • Refer to Door and Door Opener Owner’s Manuals before attempting any repairs.

THINGS TO KNOW BEFORE STARTING:
– During programming, the garage door opener may operate. Ensure that the garage door opening is clear of personnel or any obstructions.
– Do not to press the LEARN button for longer than the noted 2-3 seconds as it could cause your existing, operational remotes and keypads to no longer work.
Below are the brands and specifications that this remote is compatible with and the available methods that can be used to program them. Review Chart A for compatibility and method, then proceed to STEP 1.

Chart A 

*For instructions on these Genie or Overhead Door® specifications, visit 3ef5a4_423ca6c67e5c4a3d9e5940076d63ae95 [PDF]
Genie® and Intellicode® have registered trademarks of The Genie Company. All other listed names and trademarks are the property of their respective owners.

NOTE: During programming, the garage door opener will operate. Ensure that the garage door opening is clear of personnel or any obstructions.

STEP 1 – FIND SPECIFICATIONS & LEARN BUTTON

1. Locate the brand and opener/receiver specifications for your device by consulting the label on the opener/receiver, the instruction manual, the current remote controls for the opener, or the original manufacturer of the opener/receiver.
2.  Find the LEARN/PROG button on your device – the shape, color or name of this button could vary by brand. For garage door openers, be sure to check under the light covers. For commercial or gate openers, this button may be on the circuit board of the opener. In some cases, this button could also be on an external receiver that is mounted on or nearby the product. Consult the device’s manual if needed.

EXAMPLES:

*For Marantec® openers, reference operator manual to program remotes to the operator head.

STEP 3 – CHOOSE A PROGRAMMING OPTION
Review Chart A to find your specifications and available programming options. You can use any combination of options available for your opener/specification combination to achieve your desired button setup. Each button can be programmed individually to operate up to 4 different brands of garage door openers and gate receivers.

OPTION 1: QUICK START METHOD
Reference FIG 1 to use any of this four manufacturer pre-sets to quickly program a button.
Button 1: Genie Intellicode 1 or Overhead Door CodeDodger I
Button 2: Chamberlain® with a PURPLE LEARN Button
Button 3: Chamberlain® with an ORANGE/RED LEARN Button
Button 4: Chamberlain® with a YELLOW LEARN Button* – Move directly to Chamberlain® Yellow
Learn Button instructions shown at right.
If using Button 1, 2 or 3:

1.  On the garage door opener, press the LEARN button for 2-3 seconds and then release.
2. On the universal remote, press and release the pre-set button that corresponds with your opener once every 2 seconds until the garage door opener operates. Programming is complete.
   TIP: Allow the LED light on the universal transmitter to stop flashing before your next button press.

OPTION 2: LEARN METHOD
In this method, your universal remote will learn which specification you want it to work with.

1.  Find and remember the required number of button presses in the LEARN METHOD column next to your brands/specifications in Chart A.
2. On the universal remote, press and hold down button #2. (Reference FIG. 1)
3. While still holding down button #2, press button #4 on the universal remote four times.
4. Release both buttons – the BLUE LED on the remote will begin flashing.
5.  On the universal remote, press the button of your choice the required number of times from Step 1. You will have 15 seconds to complete this task.
6. Wait the remainder of the 15 seconds – the BLUE LED will give a long blink and then go out.
   *If using Chamberlain with Yellow LEARN button, please move directly to the Chamberlain® YELLOW LEARN button instructions are shown right. If using ANY OTHER brand/specification, please continue below.
7. On the garage door opener, press the LEARN button for 2-3 seconds and then release.
8. On the universal remote, press and release the button you just programmed once every 2 seconds until the garage door opener operates. Programming is complete.
   TIP: Allow the LED light on the universal transmitter to stop flashing before your next button press.

OPTION 3: TEACH & PAIR
You must have an existing operational remote to use this method. The universal remote can learn from an existing operational remote transmission and then be paired to the available brands/specifications in Chart A.

1. On the universal remote, press and hold down button #1.
2. While still holding down button #1, press button #2 on the universal remote four times.
3. Release both buttons – the WHITE LED on the remote will begin slowly flashing.
4. Place the existing, operational remote and the universal remote within 4” of each other.
5. Hold down the operational button from the original remote. Do not release until the new universal remote blinks change from slow WHITE blinks to rapid BLUE blinks. You will have 20 seconds to complete your entry.
   TIP: If the universal remote does not recognize the transmission, try different distances between 0”-4” away from the side of the universal remote closest to button numbers 1 and 3.
6. Once the universal remote BLUE LED is blinking rapidly, press the button of choice on the universal remote one time, slowly and deliberately. The BLUE LED will turn solid and then go out. *If using Chamberlain with Yellow LEARN button, please move directly to the Chamberlain® YELLOW LEARN button instructions below. If using ANY OTHER brand/specification, please continue below.
7. On the garage door opener, press the LEARN button for 2-3 seconds and then release.
8. On the universal remote, press and release the button you just programmed once every 2 seconds until the garage door opener operates. This could take several presses. Programming is complete.
   TIP: Allow the LED light on the universal transmitter to stop flashing before your next button press.

* CHAMBERLAIN® YELLOW LEARN BUTTON INSTRUCTIONS:
For use with Chamberlain® technology with a YELLOW LEARN button:

1. On the garage door opener, press the LEARN button for 2-3 seconds and then release.
2. On the universal remote, press and release the pre-set button OR the button you just programmed once every 2 seconds until the garage door opener operates. Let it run until it stops.
   TIP: Allow the LED light on the universal transmitter to stop flashing before your next button press.
3. Repeat steps 1 and 2 above.
4. Test the button – programming is complete.

PROGRAMMING ASSISTANCE:
If the opener does not activate after the steps shown, repeat steps or contact
Customer Care by website chat (www.geniecompany.com)
or by phone at: 1-800-354-3643 for programming assistance. You may also scan this
QR code for additional information and links.

http://qr.w69b.com/g/qn7yH69yw

Changing the Battery

Remove small Phillips head backing screw.
Pry case open with small coins or screwdriver.
Replace the battery with a CR2032 coin cell.

PARTS

For Patent Information: Genie Company Patents,
©2019 GMI Holdings DBA, The Genie Company

FCC Part 15.21 Statement:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC / IC Statement:

This device complies with FCC Part 15 and Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

CONVERSION INSTRUCTIONS FOR GENIE® & OVERHEAD DOOR® FIXED CODE DIP SWITCHES

What do fixed code dip switches look like and how do I convert them to button presses on my new universal remote?

If you have a group of 9 switches with 3 positions per switch (TRINARY):

• Switch in the UP position = Press button 1
• Switch in the MIDDLE position = Press button 2
• Switch in the DOWN position = Press button 4
  In this example, the button presses would be:

If you have a group of 9-12 switches with 2 positions per switch (BINARY):

• Switch in the UP position = Press button 1
• Switch in the DOWN position = Press button 4
  In this example, the button presses would be:

STEP 1: Each shaded box below represents a DIP switch position. In these boxes, write in the number 1, 2, or 4 as it corresponds to the UP, MIDDLE or DOWN switch position you see on the remote, opener head or receiver.

Convert the code:

• Switch in the UP position = write a “1”
• Switch in the MIDDLE position = write a “2”
• Switch in the DOWN position = write a “4”

Each box should contain a 1, 2, or 4. Each box should correspond to the position of the switch on your remote opener head or receiver. If you have less than 12 switches, only fill in what you have.
*You will need to reference this section in STEP 3.4 below.

STEP 2: Determine which specification/combination you have from the CHART B below:

CHART B

Circle the number of button presses in Chart B above or write it below. This will tell your remote what brands/specs you have.

This box should say 1, 2 or 3.
*You will need to reference this section in STEP 3.9 below.

STEP 3: Programming the Universal Remote:
ENTER LEARN MODE:

1. On the universal remote, press and hold down button #1.
2. While still holding down button #1, press button #4 on the universal remote four times.
3.  Release both buttons – The WHITE LED on the remote will quickly flash 4 times.
   
   ENTER DIP SWITCHES:
   
4.  *On the universal remote, enter in order the numbers 1, 2 or 4 as you have written in STEP 1. The LED lights with each button press.
5.  After the last DIP switch position entry, simply wait for the BLUE LED to quickly flash 4 times and go out.
   ENTER BUTTON SELECTION MODE:
6. On the universal remote, press and hold down button #2.
7. While still holding down button #2, press button #3 on the universal remote four times.
8.  Release both buttons – the BLUE LED on the remote will begin flashing.
9.  *Press the button of your choice on the universal remote the required number of times indicated from Chart B in STEP 2 above. You will have 10 seconds to complete your entry.
10.  After your press(es), simply wait the remainder of the 10 seconds – the BLUE LED will give a long blink and then go out.
11. Test the remote.
    PROGRAMMING ASSISTANCE: If the opener does not activate after the steps shown, repeat steps or contact Customer Care by website chat (www.geniecompany.com) or by phone at: 1-800-354-3643 for programming assistance.
    

GENIE GEN37517S 3-Button Garage Door Opener Remote Instruction Manual

Features

Residential Style Transmitters

Commercial Style Transmitters

Pull protective tab to activate remote

WARNING

  Moving Door can cause serious injury or death.

• Wall Console must be mounted in sight of door, at least 5 feet above floor and clear of moving parts.
• Keep people clear of opening while door is moving.
• DO NOT allow children to play with the remote or door opener.
  If SAFETY REVERSE does not work properly:
• Close door then disconnect opener using the manual release handle.
• Refer to Door and Door Openers Owners Manuals before attempting any repairs.

PLACE CURRENT PRODUCTION RESIDENTIAL OPENER INTO PROGRAMMING MODE

NOTE: The openers LEARN MODE will time out in 30 seconds. Programming must be completed within 30 seconds.

Current Production Openers

• TYPE 1
  
• TYPE 2
  
• TYPE 3
  
• 

There are 4 types of programming button pads. Type 1 is shown in these steps. All buttons perform the same function and programming is the same for all types shown above.

Place operator into programming mode: TYPE 1-2-3-4

1. Press and hold the program button until the round LED turns blue, then release.
   
2. The round LED will go out and the long LED will begin flashing purple.
3. Proceed to STEP 2.
4. Press desired remote control button 3 times slowly until door operates.
   

PLACE OLDER STYLE RESIDENTIAL OPENER OR EXTERNAL RECEIVER INTO PROGRAMMING MODE

Openers manufactured between 1995 to 2011 and all external receivers. (LEARN CODE TYPE)

NOTE: Learn Code Buttons are normally located under lens covers on earlier models.

Place opener into programming mode:

1. Press LEARN CODE button until RED LED begins to blink then release.
2. Press desired remote control button 3 times or until door operates.
   
   OR
    
   

PLACE COMMERCIAL OPENER INTO PROGRAMMING MODE

Adding a SINGLE (1-2-3-4 Button) Transmitter

1. If operator is in RUN mode, press CAL/RUN key to enter calibration mode.
2. Press SCROLL (up or down) until display reads “LEARN NEW XMTR? ” Fig.1
   • This question along with the instruction “HIT SET FOR YES” will continuously pan across the display window. (Pressing SCROLL or CAL/RUN will cancel the operation.)
3. Press SET/CLEAR .
   • Display will read “PUSH XMTR BUTTON TWO TIMES TO LEARN XMTR.”
4. Press Transmitter button two times.
   • The display will read “XMTR ___LEARNED.” Where it assigns a random number to the transmitter. That transmitter is entered and ready to operate the door. (Label the transmitter with this number.)
5. Press SCROLL (up or down) to move on to another menu item, or CAL/RUN to exit the CAL mode.
   

Adding a Single (OPEN/CLOSE/STOP) Transmitter

1. If operator is in RUN mode, press CAL/RUN key to enter calibration mode.
2. Press SCROLL (up or down) until display reads “LEARN NEW XMTR? ” Fig.1
   1. This question along with the instruction “HIT SET FOR YES” will continuously pan across the display window. (Pressing SCROLL or CAL/RUN will cancel the operation.)
3. Press SET/CLEAR .
   • Display will read “PUSH XMTR BUTTON TWO TIMES TO LEARN XMTR.”
4. Press OPEN Transmitter button two times.
   • The display will read “XMTR ___LEARNED.” Where it assigns a random number to the transmitter. That transmitter is entered and ready to operate the door. (Label the transmitter with this number.)
5. Press SCROLL (up or down) to move on to another menu item, or CAL/RUN to exit the CAL mode.
   

PROGRAMMING ASSISTANCE

If the opener does not activate after the steps shown, repeat steps or  contact Customer Care by website chat(www.geniecompany.com) or by phone at: 1-800-354-3643 for programming assistance. You may also scan this QR code for additional information and links.

Changing the Battery:

1. Remove vispr clip.
2. Remove small phillips head backing screw.
3. Pry case open with small coin or screwdriver.
4. Remove circuit board.
5. Replace battery with CR2032 coin cell.
   
   
   

For Patent Information: www.geniecompany.com/patent, ©2020, The Genie Company

FCC Part 15.21 Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC / IC Statement:

This device complies with FCC Part 15 and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation of the device.

PROFESSIONAL LINE
MODEL 1028
Belt or Chain Drive
Garage Door Opener

Highlights

•  Durable Performance – The DC motor provides quiet, yet strong performance with an opening speed of 6.5” per second*for residential sectional garage doors up to 8’ high.
•  Dependability – The quality built into a Model 1028 is backed by a 5-Year Limited Warranty for the motor and 15-Year for the belt drive rail (5-Year for chain drive rail).
• GenieSense™Monitoring – Automatic force profiling and diagnostic technology improves safety by stopping operation when significant changes occur
• Smart Illumination Lighting – The light bulb is positioned toward the inside of the garage instead of on the door for light where you need it most.

THE GENIE STORY: Genie has a rich history in developing garage door openers that feature reliability, strength, safety, security, and convenience. Since 1954, Genie has produced millions of openers that serve millions of satisfied homeowners every day of every year. Shouldn’t you have one in your garage? Genie — The Brand You Trust.

* +/- 0.5 inches per second.
◊ Limited non-transferable warranty. See Programming, Operation & Maintenance Manual for details.

ACCESSORIES
Standard Equipment & Warranty

Features & Benefits

POWER & CONTROL
DC Motor Technology – The quiet DC motor offers strength and reliability.
C-Channel Rail – Strong rail design helps promote durability and safety. Also conceals the belt (or chain) for better appearance.
Belt or Chain Drive – Choose the belt drive option for quieter operation or chain drive for economical value.
SAFETY
Safe-T-Beam ® Non-Contact Reversing System – When objects pass through the infrared beam, the garage door automatically stops closing and reverses open without having to make physical contact with the door.
SECURITY
Intellicode® Access Security System – Genie’s superior encryption technology prevents piracy of the radio signal that operates your door by always selecting a new code from billions of combinations each time the opener is operated.
CONVENIENCE
Smart Illumination – Light bulb is positioned toward the inside of the garage instead of toward the door for light where it’s needed most. The light stays on for 4 minutes once the opener is activated for ample time to get into the house. The opener features standard lighting with (1) bulb capability. Genie branded LED light bulb recommended. (If
the incandescent bulb used, 60-watt max). See Genie LED bulb on this page for additional details.
Auto-Seek Dual Frequency – The internal system automatically uses either the 315 or 390 MHz frequency produced by the remote control or keypad to help ensure the opener responds regardless of potential nearby frequency interference, such as military base equipment.
Pre-Programmed Remote – Ready to use out-of-the-box with simple steps to change the programming if so desired.
HomeLink® & Car2U® Compatible – Works with current and ALL
previous versions of HomeLink® or Car2U®. No additional external repeater kit or compatibility bridge is needed.
6’ Power Cord (Model 1028H) – For high ceiling applications.
CALIFORNIA RESIDENTS – This opener is not for sale in California. It does not have a battery backup function as required by California SB-969. Visit  ww.geniecompany.com for our full lineup of compliant models or ask your Genie dealer for details.
◊ Limited non-transferable warranty. See Programming, Operation & Maintenance Manual for details.

The Genie Company • One Door Drive, Mt. Hope, Ohio 44660
1.800.35.GENIE (354-3643) • www.geniecompany.com
Item G001.0183 Rev. 06/20

Convenience Options

Genie® Garage Door Opener LED Bulb
Common LED and CFL bulbs can emit interference to limit the range of garage door remotes. Incandescent light bulbs, which are being phased out due to energy inefficiency, can have their lives shortened by vibration associated with opener operation. The Genie LED bulb solves these and other problems to ensure the garage door opener light doesn’t leave your garage in the dark!
Aladdin Connect®
Remotely monitor and control your garage door from almost anywhere with your smart device. Time-based features allow you to set the door to automatically close and/or notify after a set length of time; as well as schedule a specific hour and minute to close the door and/or notify when it does. Also allows for multiple individual user accounts so
you can provide virtual key access for your garage door to a friend, relative, or service person for a certain time, a range of time, or permanently.
Use the Aladdin Connect app to control any combination of 20 different Genie Wi-Fi integrated garage door openers or standalone Aladdin Connect Door Control Modules.

Wireless Keypad
Easy-to-program keypad mounts outside your door to give you convenient code access to your garage, which is great when you are outside without the remote control. The back-lit keypad lets you easily see the numbers & control up to 3 openers. Uses Auto-Seek Dual Frequency (315/390 MHz).
Choose a color for the flip-up cover that best complements your home. White is standard, other colors are sold separately.

Wireless Wall Console
An attractive wall console that’s completely wireless for flexible placement in the garage. Enjoy the optional pulsing back-light as well as the delay button that gives ample time (up to 30 seconds) to exit the garage before the door begins moving. The work light button can turn just the opener’s light on at any time. Compatible with most Genie Intellicode® openers made since 2013.

© 2020 The Genie Company. Genie, IntelliJ, ReliaG, Safe-T-Beam, Intellicode, Aladdin Connect, GenieMaster and the Genie logo are registered trademarks and Illuminator nd Sure-Lock are trademarks of GMI Holdings, Inc., d/b/a The Genie Company. Consistent with our policy of continuous product improvement, we reserve the right to change product specifications without notice or obligation. HomeLink is a registered trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation. |  © 2020 Google LLC All rights reserved. Google assistant & Google Play are trademarks of Google LLC. | Amazon, Echo, Alexa, & all related logos are trademarks of  mazon.com Inc. or its affiliates.