Connecting to the camera

Scan the code to add the camera

1. Register and log into the software

2.Click‘+’> Smart Camera > Scan to add the device

3. View the app tips, click ‘  ’ after completing the steps, then enter your wifi password.

Camera can be added only after it gave a voice prompt. If there’s no voice prompt, please reset the camera.4. Align the displayed QR code to the camera lens until the camera makes a beep sound, click (I hear the‘beep’), then wait it to be connected.

If there is no response for a long time, try to change the angle and brighten the phone screen.
Or use other adding methods to add the camera.

5. Successfully connected, the camera will be online.

If the camera made a beep sound, but the connection failed:
Please check if the wifi password is correct and if the wifi is 2.4 GHz.
Reconnect next to the router.

1. Select Add by AP Hotspot, click‘ ’ after completing the steps.

2. Connect the phone to the wifi named‘ CLOUDCAM_XXX’ and return to the app.

3. Click“ Next”, select your wifi and enter the wifi password, then wait for the connection.

4. Successfully connected. The camera will be online.

Sharing cameras

1. Click ‘ icon ’ >‘ Add family members’ > Enter the account that you want to share with.

Add by Network cable

1. Select to add directly by network cable, plug in the network cable to the camera, and click ‘ ’ after completing the steps.

2. Scan the QR code on the camera after hearing the voice prompt from the camera and add the camera.

FAQS

How to use a camera on a computer?

Lon ln ycc365plus.com Enter your account number and password,click to Login

Can’t add the device？

Please make sure the camera has been reset, Press the Reset button until hear the prompt tone. Only support 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode Please turn on the GPS service before adding the device on the Android mobil phone , After installation is complete, you will be asked to turn on GPS service when you use the app at the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again Please confirm the camera wasn’t binding by the other account.

There are four voice prompts in the progress.

“Please configure camera by AP hotspot or scanning code”. Select your Wi-Fi and login with your password, after the device makes a noise like “beep” you will hear this “Please wait for Wi-Fi connecting”. “Please wait for internet connecting” after getting the Internet ip address. “Internet connected welcome to use cloud camera”. If you can’t go to the second step, please check your Wi-Fi channel is not hidden, and the Wi-Fi router can’t be so far from the camera, If this way doesn’t work, please scan the QR code to add the camera. f you can’t go to the third step, please reduce the number of the Wi-Fi users, and delete the special characters of your Wi-Fi password. If you can’t go to the forth step, please try again, if it still doesn’t work, please contact the seller.

Why does it Intermittent video recording ?

The size of the video file is limited,Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is a interval but so short.

Why does the camera is disconnected?

Please check Wi-Fi or whether the power switch is normal, If it’s normal, Please Restart camera, Or delete the camera in the APP and Please reconnect the camera.

How to add family email account ?

Comer on the App homepage, Click Settings to choose a shared device, Add family Email.

How many people access an account at the same time?

There is no limit to the number of people who can access the account, But the same camera can support 3 peoples to view the same time.

Cannot recognize TF card?

Please check whether the TF card meets the quality requirements. If the Wi-Fi signal is poor, it may be that the card cannot be read.

After the cloud service expires, the recording timeline is blank. After the cloud service expires, the video cannot be replayed. If there is no TF card in the camera, the video cannot be recorded. If the TF card can always work, but the video file disappeared, please check the “Check TF card” status.If it is normal in the application but no video has been recorded, please format the TF card. If it still cannot be used, please replace it with a new TF card and try again. Cannot read the wireless network name after connecting to the iphone First,IOS and Android devices need to enable location permissions. Connect the iPhone to the Wi-Fi network through configuration, and then add the camera, which can automatically read the network name. Why can’t I switch to another account to configure the camera WIFI?

The camera can only be bound to one account, and other accounts can only be viewed through the sharing mechanism, If other accounts need to reconfigure the camera, please use the APP in the delete camera first.

How to connect my camera to other Wi-Fi?

Two ways:A: When you need to change to another Wi-Fi without moving the location.B:When the camera is replaced and no other WIFI can be found,please try resetting yourdevice,in the app homepage will prompt “device offline”, click “Troubleshooting”, reset thecamera, and then add WIFI again. Parameter setting >> Network information >> Select Wi-Fi.

3-Axis Handheld Stabilizing Gimbal For Action Camera

Product Overview

1. Thumb Screw
2. Tilt Motor
3. Pan Motor
4. 1/4 Inch Extension Screw Hole
5. Bluetooth Light
6. Hot Key
7. Roll Motor
8. Mode Light
9. Joystick
10. Mode Button
11. Turn ON/OFF
12. Handle (Battery inside)

⚫ Accessories List
-Micro USB Cable*1
-Tripod*1
-Carry Case*1
-User Manual (Includes warranty card) *1

1. Installation Instruction
Install the ‘Hohem Gimset’ App
Search for ‘Hohem Gimset’ in the App Store or Google Play,and install the app on your mobile phone.

*‘Hohem Gimset’ supports iOS 9.0 and Android 8.0 or above

2.Stabilizer Charging& Action camera Charging
Fully charge the stabilizer before using it for the first time.Using the standard USB cable connecting to the stabilizer charging port (or other power sources)
a. USB Port: Power bank output(Charging the smartphone,action camera etc.)
b. Micro USB Port: Charging the gimbal, Upgrade firmware& Calibration

a. 4 Led lights indicators
4 Led lights on means power is 100%
3 Led lights on means power is 75%
2 Led lights on means power is 50%
b. Indicator Light Fast Flashing: Charging status
c. Indicator Light Solid: Fully charged status

3.Install Action Camera
Please remove the action camera protective case and install the camera before turn on the gimbal.

4、Operation Instruction

5.APP Instruction
(1) Enable the Bluetooth on the smartphone
(2）Open the App, choose the model then confirm into Bluetooth connection. Bluetooth will be connected in the App automatically, no need to set in the smartphone setting）

More functions in the App
(Please confirm the Bluetooth is connected and the Bluetooth light is solid on)
1. Timelapse
2. Motion timelapse
3. Remote control：
A. Joystick: control the shooting direction of gimbal
B. One key to switch the work modes
C. One key to return and reverse
4. Personalized parameter setting：
A． Follow speed
B． Joystick speed
C． Following dead zone range
D． Motor torsion
5. Calibration and upgrade firmware

6. Parameter

7.Calibration
⚫ If the gimbal has the following situations, please calibrate it:
① The pitch angle is not leveled with the horizontal surface.
② The roll angle is not parallel to the horizontal surface.
③ Under the lock mode, the panning angle drifting.
⚫ Calibration Operation Instruction ：

Method 1：Off-line Calibration
(1) Power on the gimbal (around 3 seconds), long press the mode button over 6 seconds till the mode light is solid.
(2) Lay the gimbal on a static flat surface; make sure it has no shaking. Calibration is finish when the mode light is continuously flashing for 3 times.
(3) Power off the gimbal and restart it, if the calibration is unsuccessful, you can repeat step (1)(2) to reinitialize.

Method 2：6-Side Calibration Via App
Please ensure the stabilizer is connected with App via Bluetooth, then enter “Calibration” and follow the tips to calibrate in the App.
8、Firmware Upgrade
Please ensure the stabilizer is connected with App via Bluetooth, then enter the “Firmware Upgrade” and follow the tips to upgrade the latest firmware 9DISCLAIMER
Please install and use the product according to the manual!

Please reconfirm the gimbal and the action camera are well installed before power on! Keep the stabilizer away from fire and heat source!
Prohibit any user for any illegal purpose. Users will be responsible for all behavior of purchasing and using the products.

For any unknown sources or usage, we will not provide any service.
If there is any question, please contact the technician of Hohem Tech, we won’t be
responsible for any wrong operations by users. Hohem Tech reserves the right for final explanation.

Federal Communication Commission (FCC) Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirement, The device can be used in portable exposure condition without restriction Federal Communication Commission (FCC) Radiation Exposure Statement Power is so low that no RF exposure calculation is needed.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the nstructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

‐ Reorient or relocate the receiving antenna.
‐ Increase the separation between the equipment and receiver.
‐Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Questions about your HGS iSteady Pro 3-Axis Stabilizing Gimbal ? Post in the comments!
Download HGS iSteady Pro 3-Axis Stabilizing Gimbal Manual [PDF]

References

• User Manual